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AVA of Norway Reviews 

3,267
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 986 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality, powerful performance, and incredibly thoughtful design across their entire line of pressure washers. People also love the convenient accessories, including the long hoses and foam cannons, which make everyday cleaning tasks much faster and significantly easier to handle. However, some customers also noted frustrating problems with delivery mistakes, missing assembly instructions, or severe difficulties reaching support when equipment unexpectedly failed. A few reviewers were clearly dissatisfied with unhelpful customer service responses regarding product warranties, or unexpected financial charges applied during returns.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the pressure washers offer impressive quality,... See more

Quality

People report positive experiences with quality, highlighting the solid build and premium design of the... See more

Delivery service

Clients share satisfaction and positive opinions on delivery service, noting that orders arrive swiftly and... See more

Customer service

Customers had positive experiences with customer_service, highlighting quick, efficient, and professional... See more

Service

Users describe positive interactions with service, highlighting fast and efficient support from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant product, thats worth the extra cost. Hose length makes a massive difference in the time to set up and put away. Power with control, with quality attachments that feel very solid indeed.... See more

Company replied

Rated 5 out of 5 stars

Excellent quality! Everything feels incredibly well made and powerful. I previously owned a Kärcher K5, but after buying the AVA GO P55, the difference was like night and day. It feels much mor... See more

Company replied

Rated 5 out of 5 stars

I did quite a bit of comparing AVA with other leading jet washers - I'm so pleased I chose AVA - used it today and my elderly yellow slabs look great - not like new, but really great. I like being ab... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Rachel & Louis. Super happy with response from my 4month old product that was faulty, came & collected & dropped back very swiftly & all dealt with very swiftly. Great... See more

Company replied



Company details

  1. Pressure Washing Service
  2. Do-it-Yourself Shop
  3. Garden

About AVA of Norway

Written by the company

We at AVA of Norway are passionate about our products and want them to last as long as possible. Less throwaway and more focus on the maintenance of solid products is simply a good environmental measure. Our goal is to become the most innovative brand on the pressure washer market.

  • Up to 20 years warranty

  • Reduced maintenance costs

  • Long lasting and easy to service 

  • User-friendly and highly efficient products

  • Large selection of spare parts and accessories

  • Strive to improve on environmentally friendly design

  • Reinventing the cleaning experience through smart design

Satisfaction Guarantee

Free 30-day returns

At AVA , your satisfaction is our priority. If you're not content with your purchase, you may return any unused and unopened product within 30 days of delivery.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(3,267)

1,018 reviews in the last 12 months

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Rated 5 out of 5 stars

Ridiculously fast delivery

Ridiculously fast delivery! Item was well packaged and the documentation was clear. Product is great too.

June 26, 2026
AVA of Norway logo

Reply from AVA of Norway

Getting your new gear to you safely and at record speed is always our main goal.

We are absolutely delighted that you are enjoying the clear guides and the premium product quality, Glen!

Rated 1 out of 5 stars

Appalling customer service experience

Appalling customer service experience, charged for return £20 taken from full refund amount. Allegations to suggest if accessories missing for returns that customer’s liability despite returns as received, absolutely appalling customer service to suggest this.

May 28, 2026
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Reply from AVA of Norway

We are very sorry to hear about your frustrating experience.

While return shipping fees and checks for missing accessories are part of our standard returns policy, we never want our customers to feel unfairly treated or accused. Please send an email directly to our support team with your order details so we can look into your specific case and see how we can clear this up for you.

Best regards,
AVA of Norway

Rated 2 out of 5 stars

No instructions…

Delivery was prompt but no instructions or qr code link to a YouTube video - managed 90% of the rebuild but the final assembly was impossible for me so in the end I threw everything in the recycling and will have to buy another pressure washer - a waste of £20 or so which could have been better spent towards a new AVA - shame as the product is excellent.

June 25, 2026
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Reply from AVA of Norway

We are so sorry to hear this, and we truly hope you haven't actually thrown everything away yet! At AVA, we design our products so that everything is fully repairable, and we want to help you save your machine.

We actually have detailed, step-by-step instructions and video guides for every single service kit available right on our homepage. Please contact our support team directly—we would love to guide you through that final 10% of the assembly and get your excellent pressure washer back up and running smoothly!

Best regards,
AVA of Norway

Rated 5 out of 5 stars

Very fast delivery excellent service…

Very fast delivery excellent service start to finish 👏

June 25, 2026
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Reply from AVA of Norway

We love hearing that everything went smoothly from start to finish! Providing a quick and efficient experience is exactly what we aim for, and we are so glad you, Nigel, had such a positive journey with us.

Thanks for the support!

Rated 5 out of 5 stars

Delivery was seamless and very quick

Delivery was seamless and very quick. Quality of the jet washer is excellent .

June 25, 2026
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Reply from AVA of Norway

Getting your new gear to you quickly and seamlessly is always our top priority so you can get right to work. It’s wonderful to know that you, Garry, are already impressed with the excellent quality of your new jet washer!

Rated 5 out of 5 stars

I needed a replacement lance

I needed a replacement lance . The support and quick response was outstanding.

May 27, 2026
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Reply from AVA of Norway

We know how important it is to get back to your cleaning projects without a long delay. Our team always strives to jump on support requests instantly, and we are thrilled we could help you, Jeff, get that replacement lance sorted out so quickly.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, really helpful, fast response time ,Excellent communication, they go above and beyond to help,products they sell are outstanding especially pressure washes

May 27, 2026
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Reply from AVA of Norway

Going above and beyond is just how we like to do things here at AVA! Your incredibly kind words mean the world to our team, and we are so happy that you, Angela, are loving both our communication and the outstanding performance of our pressure washers.

Rated 5 out of 5 stars

Game changer

Game changer

May 27, 2026
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Reply from AVA of Norway

"Game changer" is exactly the reaction we work so hard to achieve! Thank you so much for the ultimate compliment, Paul – we hope you enjoy the power and efficiency of your AVA setup.

Rated 5 out of 5 stars

P60 Spray Gun needs New Part after 5 Years

Had the P60 for five years and was disappointed for the spray gun to be poring out water.

Looked on their website and they suggested a replacement part which I purchased and was delivered in 48 hours, solved the issue but accessories are only covered for 2 years 😢

June 24, 2026
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Reply from AVA of Norway

Five years of reliable service is fantastic, though we completely understand the frustration when a part eventually needs replacing. We are glad our troubleshooting tips and the 48-hour delivery got you, Martin, back up and running smoothly, even if the warranty limit felt a bit disappointing.

Rated 5 out of 5 stars

Quality customer service..

Been using the Ava P60 pressure washer for about 3yrs now and have been really impressed with it. Last week I ordered the Premium Patio Cleaner attachment for it, it arrived and was faulty. Contacted AVA and they sent another one out without hesitation or asking for only one back. Super impressed with Ava customer service and I'm sure the faulty unit was out of the norm.

June 24, 2026
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Reply from AVA of Norway

Having a faulty part arrive is definitely rare for us, so we wanted to make it right for you immediately without any extra hassle. We truly appreciate your loyalty over the last three years, Kashif, and hope you absolutely love using the new Premium Patio Cleaner now!

Rated 5 out of 5 stars

happy with service and product

happy with service and product

June 24, 2026
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Reply from AVA of Norway

A straightforward, happy experience is a win in our book! Thank you for taking a moment to share your satisfaction, Daniyal – it’s great to have you on board with AVA.

Rated 5 out of 5 stars

Brilliant product

Fast delivery. Great construction with thoughtful accessories. Great performance. Really impressed.

June 23, 2026
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Reply from AVA of Norway

We put a lot of thought into designing smart, functional accessories, so hearing that they hit the mark for you is fantastic. Thank you for the wonderful feedback, Edward – enjoy the great performance!

Rated 1 out of 5 stars

The gun was faulty and took me lots of…

The gun was faulty and took me lots of emails to sort out and the customer service was rude and inappropriate message sent that offended me

May 26, 2026
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Reply from AVA of Norway

We are truly sorry to hear about your experience. It was never our intention to sound rude or offend you; our team was simply trying to locate and understand the exact issue with the gun to find the right solution. We deeply regret that our message missed the mark and came across the wrong way. Please reach out to us directly with your order details so we can look into this communication and make things right for you.

Rated 5 out of 5 stars

Love this Pressure Washer

Love this Pressure Washer, open box and go, Cleans patio and Car great

June 23, 2026
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Reply from AVA of Norway

Nothing beats that "open the box and go" feeling!

We are so glad to hear you, Martin, are already loving how easily the machine tackles both the patio and the car.

Have fun with your next cleaning projects!

Rated 5 out of 5 stars

Good quality fast delivery I haven't…

Good quality fast delivery I haven't been able to use it yet but can't wait.

June 22, 2026
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Reply from AVA of Norway

A quick delivery means you are all set for whenever the weather plays along! We appreciate your patience, Richard, and hope you absolute love putting your new gear to the test very soon.

Rated 5 out of 5 stars

Great customer service experience

Great customer service experience. Unfortunately had to get new parts for a machine still very new and under warranty, but because AVA support the right to repair, I disassembled it, found the faulty part, videoed it and sent the video in to the customer service team. New part arrived (re-designed for extra strength) shortly after. Machine is back up and running again inside a week. Can’t ask for more.

June 15, 2026
Unprompted review
AVA of Norway logo

Reply from AVA of Norway

You absolutely nailed the spirit of our right-to-repair philosophy! We love that you, Mike, took matters into your own hands with that video, allowing us to send out our newly reinforced part to get you back up and running in no time. Thanks for being an awesome part of the AVA community!

Rated 4 out of 5 stars

I would have purchase the 57 giga for…

I would have purchased the 57 giga for the extra fittings but it was out af stock . It’s very innovative meaning it has some great ideas and is very well made with parts readily available . I’ve used its and like its usability

June 22, 2026
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Reply from AVA of Norway

Hi Ivan,

Thank you for your positive feedback!

We are happy to hear that you are pleased with your new AVA machine!

If you have any questions regarding stock on any of our products, please do not hesistate to contact our customer service team: support@avaofnorway.com

Kind regards,
Team AVA

Rated 5 out of 5 stars

Brilliant pressure washer

Great service super quick delivery great product

June 22, 2026
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Reply from AVA of Norway

Fast shipping and a brilliant product are exactly what we strive to deliver every single time. Thank you so much for the wonderful feedback, Cliff – enjoy using your new pressure washer!

Rated 5 out of 5 stars

Ordered a repair/service kit at 3pm

Ordered a repair/service kit at 3pm, came next morning!

June 22, 2026
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Reply from AVA of Norway

Next-morning delivery is fast even by our standards!

We know that when you need a service kit, you want it immediately, so we are thrilled it reached you, Tom, without a moment wasted.

Rated 5 out of 5 stars

Very good buy

Very good buy
Been looking for a presure washer for a while and AVA gets really good reviews glad i got one super fast postage all in all a great buy very happy

May 22, 2026
AVA of Norway logo

Reply from AVA of Norway

We are incredibly glad all those good reviews guided you our way! It’s fantastic to hear that you, David, are happy with the super fast shipping and that your new purchase is already proving to be a great buy.

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