Wanted a specific fleece that was last season, and no one else had my size. Managed to get it on Avenue 85 (never used them before, checked reviews to make sure they were legit) even got a sale disco... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From the start, finding and ordering a gift for our grandson was an easy, simple and quick process. We found exactly the right changing robe, amongst a good range of them and at great prices. Deliv... See more
Company replied
Being very tall and a 4XL build I was struggling to find casual trousers for a family weekend. Luckily on surfing the web I happily found Avenue85 and live chatted to ask about the leg length. After... See more
Company replied
I ordered two dry robes from this company and I honestly couldn’t be happier with them! I used them while camping and they were so warm, comfortable and cosy. They arrived exactly when promised, w... See more
Company replied
Company details
About Avenue 85
Written by the company
We are an Outdoor & Lifestyle retailer, stocking branded clothing & footwear. Family owned and dedicated to giving you the best shopping experience possible, which includes free UK standard delivery on orders over £65, easy 60 day returns and hassle free exchanges.
Free UK Standard Delivery over £65 | Easy 60 Day Returns | Hassle Free Exchanges
Excellent products.....excellent service....it's what we do here at Avenue 85.
From the moment you place your order it becomes the most important thing in the world to us. The Avenue 85 warehouse team will be busy picking and packing your order and will hand it over to the Courier on the same working day (order must be placed by 3.30pm). Your parcel will be at your doorstep between 2-3 days (standard delivery), 1-2 days (express delivery) or choose Next Day delivery.
We hope you love your purchase. If not, no problem. We have made our returns process nice and easy where you have 60 days from date of purchase to return your item for a refund or exchange.
Contact info
1 Woodside Street, SK22 3HF, New Mills, United Kingdom
- 01663 746654
- info@avenue85.co.uk
- www.avenue85.co.uk
4.7
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Avenue 85
We appreciate your positive feedback regarding the reasonable price and timely arrival of your order. Thank you for sharing your experience with us!
Excellent service
Very fast delivery and the raincoat was exactly right.
No problems at all.Will use Avenue 85 again.
August 21, 2026
Reply from Avenue 85
We're so happy to hear that you experienced very fast delivery and that the raincoat was exactly right! We truly appreciate your kind words and look forward to you using Avenue 85 again.
Reply from Avenue 85
We're so pleased to hear that you're happy with your items, the prompt delivery, and the fantastic discount price!
Correct item arrived
Correct item arrived, intact and in good time. Constant emails to buy more irritating. There should be a means to unsubscribe,
August 21, 2026
Reply from Avenue 85
We're glad your item arrived safely and on time. We apologize for the frequent emails and understand your frustration. We are working to make the unsubscribe option more prominent.
Reply from Avenue 85
We appreciate your positive feedback regarding our company, products, and quick delivery. We are delighted to know you had a great experience!
Reply from Avenue 85
We appreciate your positive feedback on our fantastic sales prices and good items. Thank you for sharing your experience with us.
Good service
Product difficult to get elsewhere, so delighted Avenue 85 had stock of the item. Fast delivery. All-round good service.
August 20, 2026
Reply from Avenue 85
We're delighted to hear that you found the item you were looking for and that you experienced fast delivery and good service!
Great dry robe and fast delivery
August 20, 2026
Reply from Avenue 85
We are so pleased to hear that you are happy with your dry robe and that it arrived quickly. Your satisfaction is very important to us.
Amazing company
Hi the information was great from the ordering to the delivery date. The service was very quick and the robe coat is amazing. Love the design also the quality is amazing. Love it. 🪅
August 20, 2026
Reply from Avenue 85
We're so pleased to hear that the information from ordering to delivery was great! It's wonderful that you found the service quick and love the amazing design and quality of your robe coat.
Great quality product and excellent…
Great quality product and excellent value.
Love my changing robe and design
I brought s/m (after reading reviews) and it is definitely big enough. Im size 14/16 and still very roomy.
Great choice of designs and colours
Warm and will be great in the colder months when I go kayaking
Great service, fast delivery
August 10, 2026
Reply from Avenue 85
We are so delighted to hear how much you love your new changing robe! It's wonderful to know that you find the quality great and the value excellent. We're also thrilled that the S/M size is perfect for you and that you appreciate the variety of designs and colors. It's fantastic that it will keep you warm during your kayaking adventures in colder months. Thank you for your kind words about our service and fast delivery!
Ordering was so simple and my coat…
Ordering was so simple and my coat arrived very quickly
August 20, 2026
Reply from Avenue 85
We're so pleased to hear that your ordering experience was simple and that your coat arrived very quickly! We truly appreciate your positive feedback.
Regatta rain coat
Really Happy with my purchase . My Regatta coat is perfect for my dog walking days , nice material fully lined and hood to keep out the wet and cold . Would recommend this range .
August 20, 2026
Reply from Avenue 85
We're so happy to hear you're really pleased with your purchase! It's wonderful that your coat is perfect for dog walking and keeps you warm and dry. We appreciate you recommending the range!
Reply from Avenue 85
We appreciate your positive feedback on our product and the fast delivery. Thank you for sharing your experience with us!
Reply from Avenue 85
We are so glad t hear it arrived quickly thank you for your feedback
Reply from Avenue 85
We appreciate your positive feedback on our fast delivery, well-packaged item, and great pricing. Thank you for sharing your experience with us!
Reply from Avenue 85
We're so pleased to hear that our customer service was great when you needed to exchange your product! Thank you for your positive feedback.
Same professional service as before
Same professional service as before
All goods received promptly with no issues at all
August 20, 2026
Reply from Avenue 85
We're so pleased to hear that you received the same professional service as before and that all your goods arrived promptly with no issues!
Reply from Avenue 85
We appreciate your positive feedback on our fantastic product. We are delighted you are happy with your purchase!
Reply from Avenue 85
We appreciate your positive feedback on our pricing, quality, and speedy delivery. We are so delighted that you are happy with your experience!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.