Ayroyal Reviews 

6
TrustScore 4 out of 5

4.1

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Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Business Insurance Company
  4. Home Insurance Agency
  5. Taxi Insurance Company

Written by the company

A & Y Royal Insurance is one of the oldest insurance brokerage firms in the New York Tri-State area, dedicated to transportation industry. Our specialty is Black cars, Limo, Car Services, Livery, Taxi, Bus and Ambulette insurance. With many years of experience we have the expertise to bring you the best service possible. We are direct representatives of all the major transportation insurance carriers, which will allow us to find the most cost effective & suitable Insurance policy for your needs. ​Come to our Brooklyn location for Uber Insurance and Lyft Insurance.


Contact info

4.1

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
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1-star

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4.1

All reviews

(6)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

I went to the office seeking…

I went to the office seeking information regarding insurance options and departed feeling significantly more knowledgeable than when I entered. The staff addressed my inquiries with patience and articulated the details in a manner that was straightforward. What I valued the most was that the discussion felt pragmatic rather than hurried. Insurance documentation can often be perplexing, but they assisted in clarifying the process and ensured I comprehended the subsequent steps. In summary, it was a favorable experience, and I would confidently recommend it to others in search of assistance.

June 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Our co-op property has worked with…

Our co-op property has worked with ayroyal Insurance for property and liability insurance matters, and the experience has been positive. Insurance requirements for commercial and shared properties can involve a lot of documentation, so having someone who pays attention to details is important. Over the past several months, communication has been reliable, and requests for information have been handled in a timely manner. Whenever updates or documents were needed, the process was straightforward. It's been helpful to have a brokerage that stays organized and follows through on what they say they will do.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

I reached out to A&Y Royal Insurance…

I reached out to A&Y Royal Insurance when I needed help arranging coverage and wasn't entirely sure what type of policy would fit my situation. From the first phone call, the process felt organized and easy to follow. They explained the available options, answered a few questions I had about deductibles and coverage limits, and followed up when additional information was needed. What stood out most was that communication remained consistent throughout the process. Everything was handled professionally, and I never felt pressured into making a decision before I was ready.

June 16, 2026
Unprompted review
Rated 4 out of 5 stars

I've worked with ayroyal Insurance for…

I've worked with ayroyal Insurance for a while as a fleet owner in New York. Managing multiple drivers means insurance questions come up regularly, and it's helpful to have a brokerage that responds when something needs clarification. Whenever one of my drivers needs help understanding paperwork or coverage details, they're usually able to get an answer without much back and forth. The office has always been welcoming, and communication has remained consistent over time. For anyone managing commercial vehicles, having a reliable point of contact makes a difference.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

I contacted ayroyal Insurance earlier…

I contacted ayroyal Insurance earlier this year when I was looking at options for insuring a second vehicle in Brooklyn. My renewal from another company came back much higher than expected, so I wanted someone to review my coverage before making any decisions. They took the time to go through my policy, explain a few areas I hadn't paid much attention to before, and compare several options. Communication was straightforward, and I never felt rushed during the process. After reviewing the quotes, I decided to switch policies. The experience was much smoother than I expected, and I appreciated having someone walk me through everything clearly.

June 2, 2026
Unprompted review
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