Badges Plus Reviews 1,164

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like badges and medals are well-made and durable. Many people also highlight the excellent service, mentioning the helpfulness and professionalism of the staff throughout the design and ordering process. The delivery service is frequently commended for its speed and efficiency, with many orders arriving earlier than expected. However, some customers also noted occasional issues with delivery, such as parcels being sent to the wrong address. While a small group of people felt that the company was not "hungry for work," the general sentiment was overwhelmingly positive regarding product quality, service, and timely delivery.

What people talk about most

Product

Consumers consistently find the product quality to be excellent. Reviewers frequently praise the high... See more

Service

People report positive experiences with service. Customers consistently praise the helpful and efficient... See more

Quality

Reviewers consistently express high satisfaction with the quality of products. Customers frequently praise... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the helpfulness and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the super fast delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

Very professional from start to finish Covered everything - and listened to what we needed - colourways etc and designed our badges , speedy and very prompt response from Irina , would highly recom... See more

Rated 5 out of 5 stars

On ce again our recent order was exactly as requested, ontime, and excellent quality. Delivery is good, you know when its coming and what time...........thats a good one, no waiting in all day. The... See more

Rated 5 out of 5 stars

Helpful staff who answered any questions I had about my order. They were happy to explain the price breakdown of my order and were professional but remained friendly in their responses. The company... See more

Rated 5 out of 5 stars

Having never bought anything like this before I was a bit nervous about getting the right thing. Irina was very helpful and guided me through the process putting my mind at ease along the way, even se... See more

Rated 5 out of 5 stars

Initially, our order wasn't seen, but once we phoned to enquire what had happened it arrived very quickly. Customer service were 10/10. The badges we ordered were good quality, very reasonably priced... See more

Rated 5 out of 5 stars

They were very patient with my deliberations and then changing the numbers of our order a couple of times. The badges were very good quality and everyone that has seen them is very pleased with them.... See more

Rated 5 out of 5 stars

Badges Plus has excellent customer service and the staff were very patient with our order that took many twists and turns on our end. The comm badges we purchased are excellent quality and were shippe... See more

Rated 5 out of 5 stars

Miriam was patient and very helpful in creating a design that was just right. The ordering and dispatch process was timely and smooth. I've received a high quality product at a great cost, I'm thrille... See more

Rated 5 out of 5 stars

Just wanted to say a big thank you to you and your team for helping guide us through the process and being very patient with a difficult client and so many changes. Really appreciate everything you... See more

Rated 5 out of 5 stars

Prompt reply and eager to help design badges sending me mock ups to consider. Willing to change the colour scheme if required. Would be great if delivery was a bit quicker, but I appreciate this dela... See more

Rated 5 out of 5 stars

Excellent quality and service. This is the second time we've ordered from Badges Plus and can't fault the quality of the product received. They helped finesse our design so it worked better on the fin... See more

Rated 5 out of 5 stars

We have always received quality, long lasting products, the delivery is really quick for a custom order and the order is packed with care. The price is also fantastic! I don't feel we can go wro... See more

Rated 5 out of 5 stars

Badges Plus were really helpful with their estimates and their suggestions. They sent good proofs for checking and the delivery was faster than expected. Best of all the metal and enamel badges were b... See more

Rated 5 out of 5 stars

Our repeat order of enamel badges were made to the same high quality as previous. The die used to manufacture the badges picked out all of the artwork detail that we required.

Rated 5 out of 5 stars

This is the second order we have placed and we'll be ordering again soon. Outstanding quality and customer service which is second to none! Our order was time critical and quite a rush job but they... See more

Rated 5 out of 5 stars

From start to completion Badges Plus have been brilliant. Any query we had was dealt with immediately and our bespoke badge is something we're all really proud of. We would highly recommend Badges Plu... See more

Rated 5 out of 5 stars

Excellent service and product. The badges are very good quality, the colours are perfect and our logo looks great. Simple process, quick responses to questions and fast delivery. Thank you to Ben, the... See more

Rated 1 out of 5 stars

Made an initial basic simple enquiry over the phone, promised an email as a quote was not possible without sight of artworks only to receive no follow up, no email and no phone call. Did chase at 3pm... See more

Company replied

Rated 5 out of 5 stars

Quick responses to query emails, helpful information and once details of the badge had been sorted out and the order price agreed, the finished items were produced very quickly. Excellent and well sa... See more

Rated 5 out of 5 stars

After a few discussions and versions of my design, I took the plunge and let them get made without see a prototype. I was concerned with this being my first order. BUT they turned out terrific. They... See more

Rated 3 out of 5 stars

Product was actually good . But General customer service provided was not , very long lead time ( clearly not uk made, I may have well of sourced my self directly from China for less money) and incred... See more

Company replied

Rated 4 out of 5 stars

Ben was very helpful - there was a bit of a delay as couldn't find that we had paid for our order but everything turned out fine in the end and pins arrived in time - good contact throughout.

Rated 1 out of 5 stars

I have ordered 2 badges on 16th December. 8th of Feb and the order is still processing, have sent already couple of massages and email, no replies.

Rated 5 out of 5 stars

Jack did a great job in sorting out the design and layout of the badges we required. Fromm start to finish he kept me up-to-date with what was happening, right until the completed badges arrive. Pat o... See more

Rated 5 out of 5 stars

The products are always well made and you can always contact someone if you need to check anything...altogether a great company would highly recommend.

Rated 5 out of 5 stars

Fabulous badge made. From the initial enquiry to receiving the actual badges I cannot fault this company. So much support to get what we wanted. Perfect!

Rated 5 out of 5 stars

These guys always do a great job. I make custom bicycle frames and braze my logo onto the frame in the form of a small brass coin. The quality of the stamped coins made by Badges Plus is always spot-o... See more

Rated 5 out of 5 stars

I placed an urgent order for 500 lanyards for our clients. It was virtually impossible to get the order by 3rd Sept. To my surprise, Ben knocked on our door on 28th August with our order. Delighted!

Rated 5 out of 5 stars

Great Company, who done a great job for us from start to finish. I asked for a quote for a badge and the next day I had a quote and the artwork in my inbox. I ordered the bage but was concerned abou... See more

Rated 5 out of 5 stars

Great customer service. Jack was more than happy to offer advice, make multiple amendments and provide samples. Our order of personalised pin badges look fantastic. Would definitely order from again

Rated 5 out of 5 stars

I’ve used Badges Plus . For a few years . I only put in a small orders at a time , but every order is received with great customer care, give a good cost and delivery service. Would definitely r... See more

Rated 5 out of 5 stars

I have been hugely impressed with the company. Superb costumer service, with support to build a design suitable for our school. We are incredibly pleased with the product and our students will feel pr... See more

Rated 5 out of 5 stars

Great communication throughout the whole process. Everything was organised and delivered on time. The quality of the badges is beautiful — we’re very happy with the final result!

Rated 5 out of 5 stars

Ordering through Ben was very easy, he was professional and easy to deal with. The product is of great quality and went down well with all the Banbury Run entrants. Thank you for all the help Ann... See more

Rated 5 out of 5 stars

Good value and a good quality product. Although it was only a small order, I was reassured by their attention to detail. They beat their expected delivery time as well.

Rated 5 out of 5 stars

Very helpful when getting design right. Very patient with me and my many changes. Product is excellent quality. Would reccommend all round.

Rated 5 out of 5 stars

Excellent communication with Jack, wonderful design from the image provided. Creation of the badge and delivery was really quick and the quality is excellent. Will certainly be using Badges Plus again... See more

Rated 1 out of 5 stars

Parcel was delivered to wrong school. I now have to go and travel to this school to collect the parcel.

Rated 5 out of 5 stars

Having been let down by our previous badge maker, the response to the quick turnaround we needed was fantastic and the badges matched exactly what we wanted.

Rated 5 out of 5 stars

Very helpful staff during the ordering process and when the badges arrived before time, they were brilliant. Our second time using Badgesplus and highly recommend them

Rated 5 out of 5 stars

Very helpful and produced exactly what we requested. Delivery was earlier than expected. We will look to use Badges Plus again.

Rated 5 out of 5 stars

They are very responsive and helpful with enquiries, quick to offer a design and prompt to produce good quality badges. I can't fault them!

Rated 5 out of 5 stars

The company is supportive and helpful. Their product is well made. I have had dealings with another company (no stars) and have been so pleased with everything that Badges Plus has done.

Rated 5 out of 5 stars

We have used this company for several years now to produce our club badges. Quality products at a fair price. Excellent levels of service and easy to deal with. Thanks

Rated 5 out of 5 stars

Company helped me to design the badges, as I didnt know how to go about it. Very, very accommodating and helpful and thorough. Great product and great service. Thank you.

Rated 5 out of 5 stars

This was a re order, have been buying badges from Badges Plus for a number of years, always good service from Jack !!

Rated 5 out of 5 stars

From start to finish the service was excellent, the badges arrived before the delivery date and was exactly what i wanted and more. Thank you

Rated 5 out of 5 stars

Service was prompt, they knew what I wanted, and remembered my requirements even though my first purchase was five years ago. The quality of the badges is great.

Rated 5 out of 5 stars

Our club orders every year, it is very easy & stress free, from ordering to delivering was very quick

Rated 5 out of 5 stars

Fantastic service from Ben. Produced exactly what I was after (pin badges from my own design). Highly recommend him and his team. Thank you.


Company details

  1. Promotional Item Store
  2. Fashion Accessories Store
  3. Jewelry Store
  4. Manufacturer
  5. Prints and Signs Store

Written by the company

By combining traditional skills with new technology we are able to manufacture products you need when you need them! 45 years experience & based in Birmingham.

The UK's Largest Badge Manufacturer

Written by the company

Made In The UK
We have been established since 1976 and are proud to say that all of our products are produced in the UK, using the finest materials and craftsmanship. We have a factory in Birmingham's famous Jewellery Quarter applying traditional methods to modern technologies to produce products that suite your specifications.
90% Recycled Materials
We are committed to helping the environment we work in. That is why we can ensure you that most of the products we produce come from 90% recycled materials.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great range of badges for schools

Excellent range of smart, good quality, well priced badges for school use in an amazing range of colours and designs. Super fast delivery. The children at my school love a badge and wear them with pride! Thank you. Will be back again.

March 31, 2026
Rated 5 out of 5 stars

Badges

The products are always well made and you can always contact someone if you need to check anything...altogether a great company would highly recommend.

March 31, 2026
Rated 5 out of 5 stars

Very helpful

Very helpful when getting design right. Very patient with me and my many changes.
Product is excellent quality. Would reccommend all round.

March 17, 2026

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