The experience of ordering went through the third time. I had placed the first 2 with no feedback from my bank or PayPal. Fortunately, my 95 year old mother was prepared for a week of snow and recei... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am very thankful to have the opportunity to send my son a cake across the country for his birthday! It arrived on the expected day, which was so nice. I am not sure of the taste, my son just said it... See more
Company replied
Everything looked OK except they did not use my 15% discount code that I put on the payment form. However, I received a notice from customer service that they would apply the discount to my credit ca... See more
Company replied
The cake was not a genuine German Chocolate. More of a chocolate cake with coconut/pecan frosting. Not a good value for the price especially not being a true German Chocolate. Ordering an entire 5... See more
Company replied
Company details
Information provided by various external sources
For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!
Bake Me A Wish! Gourmet Bakery Gifts
Written by the company
- Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!
On Time Delivery Guaranteed!
Have your cake and eat it too!
We'll have your cake or gift arrive on the date you select!
Contact info
303 5th Avenue, STE 2001, 10016, New York
- 888-YUR-WISH
- customercare@bakemeawish.com
- www.bakemeawish.com
3.7
Average
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
variety of products
variety of products. delivery on time and product was still cold
September 3, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Julie, thanks for writing,
We’re so glad to hear your order arrived on time and still cold after transit! We have been working on our packaging for 20 years and freshness is a top priority for us! We’re thrilled you enjoyed the variety of products, and we’d love to see any photos you might have. Feel free to tag us on social media. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Awesome experience
It was delivered on the morning tge day before her birthday. My friend loved it. I also appreciate the updates you provided about the progress of the order. Thank you- you are my new go to for out of town friends.
August 24, 2025
Unprompted review
Reply from Bake Me A Wish
Hello MaryAnn, thanks for writing,
We’re so glad your friend loved her birthday surprise and that everything arrived right on time! It’s wonderful to hear the order updates helped make the experience smooth and stress-free. If you ever have photos to share, we’d love to see them! Feel free to tag us on social media. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Delicious Cake, But Too Small and Delivery Cost Astronomical
The German Chocolate cake is really delicious. Great quality. However, the delivery charges are exorbitant, and there are rarely coupons for free delivery. Additionally, the cake appears smaller than my last order, and for the price, it is literally not as big as a hand. Although the cake is delicious, I think I will have to consider looking into local bakeries because of the cost of delivery and the minuscule size of the cake.
August 28, 2025
Unprompted review
Reply from Bake Me A Wish
Hi ChaneyBlu,
Thank you so much for your thoughtful review. We're delighted to hear that you enjoyed the flavor and quality of our German Chocolate cake, it’s one of our most loved recipes!
We’re sorry to hear that the delivery charges and cake size didn’t meet your expectations. All of our cake sizes are listed clearly in the description of each gift on our website, so customers can make informed choices before ordering. We understand that shipping costs can be a concern, and while we do offer seasonal promotions, we appreciate your feedback and will continue working to improve our value and offerings.
We hope you’ll consider giving us another try in the future, and if you have any questions or need help selecting the right gift, our customer care team is always here to assist.
Warm regards,
Customer Care
Bake Me A Wish!
📞 888-YUR-WISH
📧 customercare@bakemeawish.com
Inaccurate product info and unhelpful customer service
Customer service was not helpful when I called. Apparently themed cakes required longer lead time. They bury this information in the shipping drop down. Yet on the product page, it still has next day delivery messaging.
The product also did not allow Morning Delivery option, like other products, and the customer service agent, Brian O, did not even attempt to figure out a solution, he just said no.
Editing after the Bake Me a Wish response: based on this response....only themed or personalized cakes are made to order, and therefore require longer lead time. The cake I requested was a Hello Kitty cake, as offered on the website, with no personalization. If the response from this vendor is made-to-order...then safe to assume the rest of the cakes are not made to order,
They must be prepared in advance then. Buyer beware!
I don't see why a Hello Kitty cake takes any longer to make than any of the other designs offered.
Based on other reviews, I likely saved myself a lot of disappointment upon arrival anyway!
August 20, 2025
Unprompted review
Reply from Bake Me A Wish
Hello, thanks for writing,
We’re very sorry for the confusion and the frustration you experienced. Themed, photo, and personalized cakes do require extra lead time, and while this is noted in our FAQs and shipping details, we understand it should be clearer on the product page and will relay your frustration to the web team. These cakes are made fresh to order with custom designs, which is why we recommend ordering several days in advance and selecting delivery for the day before your occasion. We appreciate your feedback and hope you’ll give us another chance to deliver a better experience.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
By the time the cake arrived it must have turned into penicillin.5
The cake was ordered on july 11 2025, but received August 15 2025. By august the cake must have turned into penicillin. Too bad I can not attach a picture of what it looked like. This is the second time i send a cake to the same address and this family must think I hate them. The first cake was so dry Mrs. Betsy almost choked on it. Oh my Lord in heaven. Good this family has a sense of humor. I dont dare send them cakes now!
August 15, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Astro, thanks for writing,
We’re very sorry for the delay in responding and for the experience you had with your recent order. A delivery delay of that length is absolutely unacceptable, and we understand how upsetting it must have been. We know how important it is when sending a thoughtful gift. We’re glad we were able to issue a full refund, but we truly regret the inconvenience and embarrassment this may have caused. We’d love the chance to restore your trust in us if you ever decide to give us another try.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
gourmet cakes
gourmet cakes? you gotta be kidding me. Litterally the size of my hand but the worse part is that it came all jacked up, frosting sticking to saran wrap around cake, cake was disformed, tasted blah. If you can would dig around your area to find a local bakery, this cheap lazy option gets you a cheap lazy cake, your not gonna impress anyone and worse your gonna look like you put no effort into it, just like the cake itself.
August 10, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Matthew, thanks for writing,
We’re truly sorry to hear that your cake didn’t arrive in the condition or quality you expected. That’s not the experience we aim to deliver, and we understand how disappointing this must have been. Our cakes are handcrafted and carefully packaged, but if something went wrong in transit, we’d love the opportunity to make it right. Please reach out to us at customercare@bakemeawish.com or call 888-YUR-WISH so we can look into this further.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
The cake was not packed with any dry…
The cake was not packed with any dry ice. So, while intact, it was not cold (refrigerated) upon delivery. Since it is cannoli cake it is doubtful that it is safe to eat
August 8, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Michele, thanks for writing,
We’re very sorry to hear that your Cannoli Cake arrived without proper cooling. While our cakes are shipped with insulation designed to maintain freshness during transit, we understand your concern, especially with a cake that includes dairy-based components. We’d love the opportunity to look into this and make things right. Please reach out to us at customercare@bakemeawish.com or call 888-YUR-WISH so we can assist you further.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Reply from Bake Me A Wish
Hi Terry,
Thank you for your kind words! We're so glad to hear the cake arrived on time and looked great. We hope it made the celebration extra special. Thanks again for choosing Bake Me A Wish!
Best regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Reply from Bake Me A Wish
Hi Mercy,
Thank you so much for your kind message! We're thrilled to hear your husband loved the cake — that truly makes our day. We're honored to be part of your celebration and look forward to serving you again soon.
Warm regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
I got Golden Fudge Southern-Style Cake…
I got Golden Fudge Southern-Style Cake for my birthday, I was one of the perfect cakes I have had in my life. Thanks for making my birthday awesome
July 23, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Adiba, thanks for writing,
We’re thrilled to hear that the Golden Fudge Southern-Style Cake made your birthday so special! It means the world to us to be part of your celebration, and we’re honored to hear it was one of the best cakes you’ve ever had. We’d love to see photos if you’d like to share, and don’t forget to stay connected with us on social media!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Gift packaging different from the order!
The product I ordered with order number #112182669 is not the same as the product box that arrived at the address. I am disappointed that the product I ordered was sent in a different packaging, without the packaging and the 4 snack bowls that came with it. Please be more careful and customer-focused in this regard. Mesut Pakdil
July 25, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Mesut, thanks for writing,
We’re very sorry to hear that your order didn’t arrive with the correct gift packaging and snack bowls. The photographs of our gifts often have plates and bowls that are not included with the gift. We are sorry that you did not get everything you expected. That’s certainly not the experience we aim to deliver, and we understand your disappointment. We’d love the opportunity to make this right. Please reach out to us at customercare@bakemeawish.com or call 888-YUR-WISH so we can assist you further.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
I couldn't recommend this under any circumstances
I'd ordered a Chocolate Mousse Torte Cake for my partner's birthday! Against our better judgement we decided to try ordering a cake to be shipped and chose Bake Me A Wish. But we both love dark chocolate and felt this sounded like something that we might enjoy. To start out it certainly wasn't "pretty" when we opened the box! Shipping was not kind to the visual appearance. We followed the instructions and left it sealed up to thaw. The texture of the torte/cake/mousse was granular and on the dry side. The chocolate flavor was -- to be diplomatic -- unusual and hard to pin down. Or to put it another way what flavor there was was not enjoyable. I guarantee you this was not made with high quality chocolate or any other ingredient! So, I'm not sure what customers bought to warrant such high ratings for this company; but it surely can't have been this cake! What an embarrassing waste of a lot of money and a huge birthday disappointment.
UPDATE:
I did reach out to this company on July 15 and have so far heard NOTHING. They have however spammed me with numerous promotional emails.
July 7, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Jim, thanks for writing,
We’re truly sorry to hear that your experience with our Chocolate Mousse Torte Cake didn’t meet expectations, especially for such a special occasion. We take great pride in the quality of our ingredients and presentation, and it’s disappointing to know we missed the mark for you. We’d love the opportunity to make this right. Please reach out to us directly so we can assist further.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Very happy unbelievable fast service…
Very happy unbelievable fast service and great tasting cake Thank You
July 12, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Mike, thanks for writing,
We’re thrilled to hear you enjoyed the cake and experienced such speedy service, thank you for the kind words! It means a lot to us that we could help make your celebration special. We’d love to see photos if you’re willing to share, and hope you’ll stay connected with us on social media!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
First Time Customer and Delayed Delivery
First time customer, and for the price of their cakes and shipping, I expect excellence. The delivery date was delayed due to an issue at their shipping facility and the options to make it right were to pick another delivery day (2 days out or 5 days out from the original date) or refund me. Fortunately, this wasn't for a birthday or something important.
Once the cake arrived, the recipient seemed to enjoy it, but considering the main point is to order something special for someone on a specific date, I can't recommend the company.
July 1, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Todd, thanks for writing,
We’re truly sorry to hear about the delivery delay and the inconvenience it caused, especially as a first-time customer. We understand how important it is for gifts to arrive on time, and we regret that we missed the mark. it is very rare that we have to reschedule a delivery due to an issue at our fulfillment center. While we’re glad the recipient eventually enjoyed the cake, we’d love the opportunity to provide a better experience in the future. Please don’t hesitate to reach out so we can make things right.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Reply from Bake Me A Wish
Hello Tee, thanks for writing,
We’re so glad to hear you were impressed with your order and our customer service! It means a lot to us that the cake looked just like the picture, we work hard to make sure every gift is as beautiful as it is delicious.
If you took any photos, we’d love to see them! Tag us on social media and stay connected. We love celebrating sweet moments with our Bake Me A Wish! community.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
I ordered the peanut butter cup…
I ordered the peanut butter cup cheesecake for my man for our anniversary. It was easy to order and was delivered on time.
July 2, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Mackenzie, thanks for writing,
We’re so happy to hear your Peanut Butter Cup Cheesecake arrived on time and helped make your anniversary extra sweet! 💕 Thanks for celebrating with us.
Don’t forget to follow us on social media @BakeMeAWish for more delicious updates and gifting inspiration!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
My wife loved the cake.
June 26, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Joseph, thanks for writing,
We’re so glad to hear your wife loved the cake—that’s exactly what we love to hear! We hope it made the celebration extra sweet.
If you snapped a photo, we’d love to see it! Tag us on social media and stay connected. We’re always sharing joyful moments from our Bake Me A Wish! community.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Amazing product
Amazing product. My sister was thrilled with her "decadent" black forest cheeseccake.
June 24, 2025
Unprompted review
Reply from Bake Me A Wish
Hello, thanks for writing,
We’re thrilled to hear your sister loved the Black Forest Cheesecake, it’s one of our most indulgent treats, and we’re so glad it hit the mark! Thank you for sharing such kind words.
If you have a photo of the cake or the celebration, we’d love to see it! Tag us on social media and stay connected. We love celebrating sweet moments with our Bake Me A Wish! community. Hope to serve you again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Reply from Bake Me A Wish
Hello John, thanks for writing,
We’re so glad to hear your order arrived on time and was delicious, that’s exactly what we aim for! Thanks for choosing us to help make your celebration sweet.
If you have a photo to share, we’d love to see it! Tag us on social media and stay connected. We love celebrating with our Bake Me A Wish! community.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
This cake was for my Dad’s birthday
This cake was for my Dad’s birthday. He couldn’t stop raving about the quality and care your company took in shipping. I am a total fan. Thank you.
May 28, 2025
Unprompted review
Reply from Bake Me A Wish
Hello María, thanks for writing,
We’re so touched to hear that your dad loved his Pineapple Upside down cake and appreciated the care we put into shipping. It means the world to us to be part of such a special celebration. We’re thrilled to have you as a fan!
If you captured any sweet moments, we’d love to see them! Tag us on social media and stay connected—we love celebrating with our Bake Me A Wish! community.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
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