Baker Hudson Health Ltd Reviews 

1,185
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff team for being exceptionally helpful, highly knowledgeable, and completely supportive during consultations without ever applying any unnecessary pressure. Consumers consistently note that the expert guidance received is always very clear, comprehensive, and thoroughly tailored to meet individual healthcare preferences. Some reviewers were very happy with the efficient assistance provided when managing policy renewals and successfully securing much better insurance deals. People also genuinely appreciate the prompt communication, quick phone responses, and the remarkably smooth and straightforward transition process seamlessly handled by friendly staff members.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the helpful, professional, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their knowledgeable, polite, and... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that representatives are helpful,... See more

Price

People report positive experiences with price, frequently highlighting significant financial savings on their... See more

Response time

Consumers express great satisfaction with the prompt and efficient response times. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but... See more

Company replied

Rated 5 out of 5 stars

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most approp... See more

Company replied

Rated 5 out of 5 stars

Alex was very knowledgeable and really supportive as we moved to Baker Hudson Health whilst also moving from one PMI provider to another. I was kept up to date throughout the whole process, and A... See more

Company replied

Rated 5 out of 5 stars

I've been using Baker Hudson Health for about 3 years and they have never let me down. They are extremely professional and knowledgeable and have always found me a fantastic deal on my health insuranc... See more

Company replied


Company details

  1. Insurance Agency
  2. Business Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Broker
  6. Life Insurance Agency

Information provided by various external sources

Baker Hudson Health specialises in private medical insurance, not only for individuals but also high net worth, high profile, international and SME clients. We pride ourselves on delivering a bespoke service with ongoing support and guidance throughout the plan year. Our expert advisers are experienced in dealing with pre-existing conditions, understanding complex medical terminology and insurance jargon, meaning you don’t have to.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,185)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience. James was incredibly helpful, found the best rate with our existing provider and a competitor. Send us information with comparisons and options so the choice was very clear. He then helped us make a switch in our case which was also very straightforward. Would definitely recommend.

October 22, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Lisa

Thank you for taking time to leave your 5-star rating and positive feedback on the service provided. It was a pleasure speaking with you. I am happy to hear that you were pleased with the outcome obtained and how straightforward I was able to make the process. Your recommendation also means a great deal.

If you need anything throughout the policy year, please do get in touch.

James

Rated 5 out of 5 stars

Stanley Marshall was efficient and…

Stanley Marshall was efficient and professional in giving advice re my health provider. He made the whole process seem easy.

October 23, 2025
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Reply from Baker Hudson Health Ltd

Mrs Thomas

Thank you for your positive feedback and 5-star rating. I am pleased to hear the service I provided was both efficient and professional.

If you need anything further, please do get in touch.

Stan

Rated 5 out of 5 stars

A professional company that delivers…

A professional company that delivers competitive products supported by good staff.

October 21, 2025
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Reply from Baker Hudson Health Ltd

Robin

Thank you for your 5-star rating and positive feedback. It was a pleasure helping you to find a policy which met your needs and budget.

If you need anything further, please do not hesitate to get in touch.

James

Rated 5 out of 5 stars

Excellent advice

Excellent advice, professionally delivered. I have no hesitation in recommending Baker Hudson

October 21, 2025
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Reply from Baker Hudson Health Ltd

Maggie

Thank you for taking the time to leave your positive feedback and 5-star rating. I am pleased to hear you were happy with the service provided, your recommendation also means a great deal.

Please do not forget I am here for year-around support, therefore please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

First class efficient service.

First class efficient service.

October 21, 2025
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Reply from Baker Hudson Health Ltd

Juliet

Thank you for your review and 5-star rating. I am happy to hear the service I provided was “first class efficient service”.

If you need anything further, please do get in touch.

James

Rated 5 out of 5 stars

Great

Great service and keep you upto date on things

October 16, 2025
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Reply from Baker Hudson Health Ltd

Thank you for your feedback and 5-star rating. I appreciate you taking the time you post your positive experience of the service received.

If you need anything further, please do not hesitate to get in touch.

Matt

Rated 5 out of 5 stars

I am satisfied with responses I got so…

I am satisfied with responses I got so far. It has been quite timely , purposeful and with good advice

October 15, 2025
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Reply from Baker Hudson Health Ltd

Thank you for your positive feedback. I am pleased to hear that the service you have received has been timely and purposeful.

Please do get in touch should you need anything further.

Matt

Rated 5 out of 5 stars
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Reply from Baker Hudson Health Ltd

Joanna

Thank you for taking the time to leave your positive feedback and 5-star rating. I am very happy to hear the service I provided was both responsive and transparent.

Please do get in touch if you need anything further throughout the policy year.

Stan

Rated 5 out of 5 stars

All good

Helpful and informative

October 7, 2025
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Reply from Baker Hudson Health Ltd

Sheila

Thank you for your review and 5-star rating. I am pleased to hear the service I provided was both helpful and informative.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

Great customer service

October 7, 2025
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Reply from Baker Hudson Health Ltd

Charlie

Thank you for your positive feedback and 5-star rating.

Please do get in touch should you need anything throughout the policy year.

James

Rated 5 out of 5 stars

A renewal saved us a substantial sum of…

A renewal saved us a substantial sum of money and Baker Hudson were very effective in chasing down the details of the cover, which then allowed us to proceed.

October 7, 2025
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Reply from Baker Hudson Health Ltd

Paul

Thank you for your positive feedback and 5-star rating. I am happy to hear you were pleased with the outcome obtained and the substantial saving made.

If you need anything throughout the policy year, please do not hesitate to get in touch.

Alex

Rated 5 out of 5 stars
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

V Camp

Thank you for taking the time to post your 5-star rating and positive feedback.

Please do get in touch should you need anything further.

Stan

Rated 4 out of 5 stars

Our renewal premium with Aviva was diabolical

Our renewal premium with Aviva was unacceptably expensive and we were about to move on, but Stan Marshall managed to negotiate much better terms with BUPA and we save ourselves several hundred pounds a month.

September 9, 2025
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Reply from Baker Hudson Health Ltd

Tony

Thank you for providing your feedback. I am pleased that I was able to assist in finding a more affordable policy from a different provider, following your existing one quoting a large increase at renewal. Helping clients in this exact situation is why I am here, and I am very happy I was able to help you on this occasion.

If you need anything further, please do get in touch.

Stan

Rated 5 out of 5 stars

Everything was made very clear and I…

Everything was made very clear and I thought the gentleman I spoke to was very knowledgeable and polite

October 1, 2025
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Reply from Baker Hudson Health Ltd

Sylvia

Thank you for your review and 5-star score. I appreciate you taking the time to leave your feedback on the service I provided.

If you need anything through the policy year, please do get in touch.

Stan

Rated 5 out of 5 stars

Matt G was great from beginning to end…

Matt G was great from beginning to end finding exactly what I was after and making amendments I wanted. Highly recommended

September 30, 2025
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Reply from Baker Hudson Health Ltd

Wayne

Thank you for taking the time to leave your positive feedback and 5-star rating. I am pleased to hear you were happy with the service from beginning to end.

Matt

Rated 5 out of 5 stars

Fantastic

Fantastic, professional, wonderful

September 15, 2025
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Reply from Baker Hudson Health Ltd

Natasha

Thank you for your positive feedback. I am happy to hear the service you received was both fantastic and professional.

If you need anything further, please do not hesitate to get in touch.

Alex

Rated 5 out of 5 stars

Liked the personalised service from…

Liked the personalised service from Matt, friendly & professional

September 17, 2025
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Reply from Baker Hudson Health Ltd

Margaret

Thank you for taking the time to leave your positive feedback. I am happy to hear you enjoyed the personalised “friendly & professional” service you received.

If you need anything further, please do not hesitate to get in touch.

Matt

Rated 5 out of 5 stars

Improved deal

James was able to find me an alternative policy resulting in significant savings

September 11, 2025
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Reply from Baker Hudson Health Ltd

Thank you for your feedback and 5-star rating. I am pleased to hear you were happy with the saving made on your premium.

I will be in touch at renewal, but should you need anything further, please do get in touch.

James

Rated 5 out of 5 stars

Excellent Service

My contact was James Hopkins for the second year regarding our health insurance renewal. Efficient service with a very satisfactory outcome. Thank You James. Appreciated. Bernadette and David Norman

September 16, 2025
Unprompted review
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Reply from Baker Hudson Health Ltd

Bernadette

Thank you for your review. I appreciate you taking the time to leave your positive feedback on the service I provided again this year.

Please do not forget I am here for year-around support, if we do not speak in the meantime I will be in touch at your next renewal.

James

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish
Highly recommend

September 12, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Martin

Thank you for taking the time to post your positive feedback and 5-star score. I am very happy to hear the service provided was “excellent from start to finish”.

Please do get in touch should you need anything further.

Matt

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