Bakker.com Reviews 

The plants are dead, and I have not received any response to multiple emails sent to them. I strongly advise avoiding this company.

An absolute disgrace - never have I experienced more incompetence than I have at Bakker/Willemse. Steer clear of this place as they will take your money and refuse to provide a refund after 2+ months without delivering any products. Nor do they take responsibility for their failure. Instead, they will keep on making empty promises.

Got the order delivered with a 25 days delay. The 8 (out of 10) plants came in one single box! Of course, all of them in a very bad shape some of them rotten and had to discard them. And the worst part is that the order is incomplete and they are not giving me any money back. Never seen such a lack of respect and care for the customer. I won't ever buy anything from them.

A company that claims to be fancy but lacks every bit of customer service: there is no way to reach them by phone (I had tried 2 numbers that I found, but either one of them was operational) , you hardly get a reaction to an inquiry made by the contact form and in the end I found myself chasing someone who sent me their invoice on a daily basis to finally receive word that my order would be delivered, with more than a week of delay without any proactive communication of their side. A pitty, because they do have quite a plants catalogue....

I place my order on 24th March and as was around Easter I expected some delay. However now 20th April and I still have not received my order. I have contacted "Alice" 3 times now, with very slow response. Yesterday I was informed by Colissimo that my order would be delivered today 19th. I waited in all day but still no delivery!!

I bought 6 pots for about 60,- € in total, wasn’t happy about the size and quality that wasn’t as expected and described within the online shop.
If it would be like this, I would buy many more. But, this isn’t what I’m looking for!

No response since one week. No response for asking via mail.
UPDATE: just got an email, my Ware was sent. I hope, delivery will not take a long.

Great choices, accessible via a very functional and easy to navigate website.

Super, merci!

I ordered on line like I use too in England they were delivered on time and in excellent condition. Could not ask for anything better.

Ordered online and it says to track your order online.. Nothing visible online.. Reach out to customer service through Chat no response... No idea if the items will be delivered and when.... pathetic

Recieved an email when the company was bought out, asking if they could transfer my details to the new owners, Willemse, and would send me a 15 euro gift card for the new site. That was July 22, it's now march 23, and Still no option to purchase on new site and no gift card. Just scammed me for my data.

Fake company, not received my order...And no money back... No answer to my messages too...

Bought 6 plants and 4 plants have almost no leaves anymore. Got the order a week ago. Leaves started dropping within days. Could have made better use of my 100 euros... Try to contact Bakker, but Whatsapp number doesn't work? All other contact information doesn't work either. Very underwhelmed and surprised as I used to be a Bakker regular.

I purchased some plants in May 2022 for my garden and they died before I even had a chance to enjoy them. I contacted Bakker customer service on WhatsApp and was promised redelivery of the plants. This never happened and they then sold their business to someone else.

Very disappointed with your lack of response to my email which was no response at all, concerning the purchase of a rose tree from you the tree was a minerva lilac, bought in memory of my wife's Mother as this was here favourite colour when the tree flowered not a single lilac flower in sight very disappointed in both the tree and your lack of customer support

Very pleased with part of my order. Lilium 'Rising Moon' flowered beautifully and very pleased but sadly lilium Lankongense only 2 out of 6 bulbs actually sprouted to form any leaves....bulbs were slightly dehydrated when i received them but planted them regardless. Probably won't purchase from again.

On May 24th, 2022 I ordered and paid for 12x Leaf Control Plant remedy capsules. Costing £46.24p. I have now learned that Bakker went to liquidation on that day. Another Dutch company has taken them over, and will be operating From today July 1st.
Are they willing to supply the goods ordered back in May?

In the past I had ordered for many plants to be
PLANTS COSTING £30 WHICH DO NOT GROW.
In the past I had ordered for many times plants from
BAKKERS to be delivered to my home.
last year I made an order for 3 fruit trees which cost in total £30.
What I got in the post was 3 stick like so called fruit trees with hardly any thing but the sticks and a green label to identify the fruit they were supposed to produce when they were planted and looked after.
Well after one year now, the 3 stick shaft plants are standing alone in my garden without any growth or indeed any sign of life at all. The plastic label is still around 2 of these fruit tree.
I have never been so disappointed in any purchase the way that not one of the 3 stick like plants have taken to grow or produce anything at all , not even a leaf. Now after receiving a new catalogue named BAKKER COMFORT 100% guarantee written on envelope.
I will not be purchasing anything ever again from this company and indeed was about to request a refund., to find that they have now gone bankrupt.
I am totally disgusted with the way my plants were
not fit for purpose , of any quality not even to grow and the price I PAID WAS £30.00.
I would not recommend this company to anyone.
C.C.