Baleaf Sports Reviews 

549
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and comfort of the products, noting their durability and thoughtful design for various activities. Many people appreciate the excellent customer service, highlighting the staff's efficiency, politeness, and dedication to resolving issues quickly and professionally. Reviewers are particularly happy with the fit of the clothing, which often matches descriptions and accommodates different body types. However, some customers experienced issues with orders, including receiving incorrect items or sizes, and missing products. A few people were dissatisfied with the material quality, finding it easily snagged or not sturdy, and some also reported difficulties with the return process.

What people talk about most

Product

Users describe positive interactions with product, praising the quality, comfort, and thoughtful design of... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the excellent quality and... See more

Customer service

Clients share positive opinions on customer service, with many praising the excellent communication and quick... See more

Order

People report ambiguous experiences with order, with some finding the ordering process easy and shipments... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their quick response, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick response & delivery. Exactly the right capri length I’ve been looking for (I’m 5’2). Also, I like how the leg opening is not tight. I sized up to 10 (normally comfortable in 8) for easy mobili... See more

Company replied

Rated 5 out of 5 stars

This is by far the best customer service I have received from any company in long time. After receiving the wrong item in a package labelled correctly (honest mistake), the Baleaf staff was incredibly... See more

Company replied

Rated 5 out of 5 stars

Everything about this company is super. I have long yoga pants, capris and their new long shorts. Ordering was easy shipping was quick and accurate. The material varies depending on what you or... See more

Company replied

Rated 5 out of 5 stars

There was a shipping error with my order and the Baleaf team stepped in quickly to fix the problem. I wear their insulated high waist leggings all through the cold winter months for walking and exerc... See more

Company replied


Company details

  1. #23 of 48 best companies in Activewear Store

Written by the company

Baleaf is a contemporary activewear brand that caters to those who enjoy dabbling in fitness trends but don't want to keep stockpiling gear for each activity they engage in.


Contact info

4.2

Great

TrustScore 4 out of 5

549 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(549)

68 reviews in the last 12 months

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Rated 1 out of 5 stars

I have had nothing but frustration with…

I have had nothing but frustration with the Baleaf Company and getting their attention for returning 2 pair of shorts.

I would never order anything from this company again.

It looks like I will be stuck with shorts that do not fit, and no money returned. Baleaf appears to be a company that does not values it's customer base.

I never write reviews, but I felt compelled to save someone else from the frustration and disappointment of this company's carelessness toward the consumer.

June 27, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Francie, thank you for sharing your experience — I’m truly sorry for the frustration you’ve felt. We definitely value every customer, including you, and want to make things right.

Please know that your return request was approved and we sent the return instructions about 10 days ago. Sometimes these emails can accidentally end up in your spam, junk, or promotions folder instead of your main inbox. After seeing your review, we’ve just resent the return instructions to make sure you have them.

If you have any trouble locating the email or need further help, please don’t hesitate to reach out by sending us an email at info@baleaf.com. We’re here to support you!

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Rated 5 out of 5 stars

Flyleaf UPF +50 High Rise Pants

I originally ordered two pair of their Flyleaf UPF+50 High Rise Pants in size medium. They were a little snug so I wanted to return them for a large. I tried three times to get a return address off their site with no luck. So I went to the post office and paid $10.75 to return them to the address on the original package. I did finally receive through messenger a note from their support service that I had sent them to the wrong address. I wrote back and stated how I had tried to get a return address with no luck. I had told them I just wanted my money back. I was told the best they could do was give me 50% off when I ordered again. I was very upset as I was going to be out $83.46. I figured this was another on line scam. Much to my surprise about 10 days later $83.46 showed up in my bank account. Needless to say they did the right thing. So I reordered the two pair of pants on a Sunday and I was so surprised to receive them three days later. I tried them on and they are a perfect fit. So I went on line and ordered two more pair. They are very nice quality and I will say I was very pleased with their customer support.

June 26, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Judy, thank you so much for sharing your experience — we’re really glad everything worked out in the end and that the size large fits you perfectly! 🙌 We're sorry again for the confusion with the return, but it means a lot to hear that you gave us another chance. We truly appreciate your support and hope you continue to enjoy your Flyleaf pants! 💚

Rated 5 out of 5 stars

Excellent customer service!

Baleaf customer service was responsive and courteous in resolving my problem! Excellent service!

June 10, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you so much, Mary! 💚 We're thrilled to hear you had a great experience with our customer service team. We're always here to help! 😊

Rated 5 out of 5 stars

The quality of the shorts and the style…

The quality of the shorts and the style and fit are Amazing. True to proper sizing. I would highly recommend. I have bought other Baleaf clothing in the past and always happy with them.

June 18, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you so much, Linnie! 💚 We're so glad the fit and style hit the mark—and it means a lot that you’ve been happy with your Baleaf pieces over the years! 🙌😊

Rated 5 out of 5 stars

High quality products and awesome customer service

I love to exercise and am always happy to find new places to buy exercise wear. I ordered 3 pairs of capris from Baleaf.

I love the quality. It is comparable to places like LLBean, but at a much lower price.

There was a problem with the sizing, but Baleaf made it right. It was very easy to contact their customer service and they responded promptly. They even called me to discuss the issue. The person who called me resolved the issue right away.

June 12, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Nancy, thank you so much for sharing your experience! We’re thrilled to hear you love the quality of our capris and that our customer service team was able to quickly make things right. Your satisfaction means everything to us, and we’re here anytime you need us. Happy exercising! 💪😊

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Rated 5 out of 5 stars

Excellent service

Excellent, friendly customer service. Responded quickly and provided the information I needed.

June 16, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you so much for the kind words! 😊 We're always happy to help — don't hesitate to reach out if you need anything else. 💚

Rated 1 out of 5 stars

Order Cancelled, Refund Refused

I was told my item was on backorder, before they eventually canceled my order. It happens, so no problem there. The problem was, they would not refund my money or even allow me to use the money on another product. Most emails went unanswered. I finally received a response promising me a refund. It didn't happen. I emailed again, and they assured me they had refunded my PayPal. They hadn't, but by then I had sufficient proof for PayPal that I had been scammed, and PayPal returned my money yesterday. It took over five months to resolve the issue.

June 15, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Emily, we’re truly sorry for the frustration and inconvenience you’ve experienced — this is absolutely not the kind of experience we want any of our customers to have. We completely understand how upsetting this has been, especially with the delay and lack of clear communication.

We’ve followed up again with our finance team and learned that there was a delay in processing your refund, which was originally scheduled for June 6, 2025. They’re actively working to resolve the issue, and we can now confirm that your refund is set to be processed this coming Friday, June 20, 2025.

We sincerely apologize for the delay and the trouble you’ve had to go through. Thank you for your patience, and again, we’re very sorry for how this was handled. If you have any further concerns, please don’t hesitate to reach out — we’re here to help.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, quality product. True to size. Great variety of products.
Good return policy.
Nice colors offered.

February 4, 2025
Unprompted review
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Reply from Baleaf Sports

Thanks so much, Teri! We're thrilled to hear you enjoyed the fast shipping and found the fit just right. Your kind words mean a lot to us! 💚

Rated 1 out of 5 stars

Order from Amazon and save. Sizes not reliable.

I ordered one pair of long pants and 2 capris all in M. Same pant, different lengths. The long pant fits perfect the capris were too tight, 2" smaller in width than the pants. Baleaf does not exchange. you have to request a return! After a return email I was told to send back at my expense, $18. plus $10. restocking charge. The return address they sent me was to Amazon! If I had ordered from Amazon in the first place they would have been $5. cheaper and no cost for a return. Grrrrrrrr!

June 1, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Eileen,

Thank you for your message—we’re sorry to hear about the trouble, and we definitely want to help make things right.

We did send you a follow-up email earlier regarding your return. When you have a moment, please check your inbox, as well as your spam or promotions folder, just in case it landed there by mistake.

Once you’ve had a chance to locate it, feel free to reply or forward us a photo or screenshot of your return receipt or any shipping confirmation. This will help us check what steps we can take to assist you further.

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Rated 5 out of 5 stars

Love ❤️ my new capris from Balleaf…

Love ❤️ my new capris from Balleaf definitely ordering more ty for making it in curvy sizes a big plus in finding good comfy clothes.

JH

June 2, 2025
Unprompted review
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Reply from Baleaf Sports

So happy to hear you’re loving the capris, Joelda! 🙌 We’re thrilled to offer comfy options in curvy sizes — thanks for the love and support! 💕

Rated 5 out of 5 stars

Returned my call quickly

Returned my call quickly. RJ was able to change the order for me. I had ordered the wrong item.

June 3, 2025
Unprompted review
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Reply from Baleaf Sports

Thanks so much for your kind words, Nancy! We're glad RJ was able to help get your order sorted out quickly.

Rated 5 out of 5 stars

Excellent customer service from Aaron

Aaron in customer service was excellent! I was having trouble using a discount code on my order, and he followed my ordering process to make sure the code was applied. I am very thankful for his diligence and professionalism! Thank You, Aaron!

May 29, 2025
Unprompted review
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Reply from Baleaf Sports

Hi June! Thank you so much for your kind words! We're absolutely thrilled to hear that you had a positive experience and that our team member was able to assist you with applying your discount code.

Your appreciation truly means a lot to us! If there's anything else we can help with, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great customer service

Customer service was quick and helpful when I forgot to add a discount code I had.

May 24, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you so much for your kind words! We’re thrilled to hear that our customer service was quick and helpful. We are always at your service whenever you need us!

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Rated 5 out of 5 stars

Great products!

The fit, fabric and construction of this item were of superior quality. Love the way it looks on and feels when golfing. Thanks!

May 2, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you for letting your voice be heard, Mag! We’re so happy you love the fit and feel, especially when golfing. We really appreciate your support!

Rated 5 out of 5 stars

I love Baleaf Sports for their awesome shorts.

I love Baleaf Sports for their outstanding shorts. As a plus size girl, it is hard to find comfortable workout shorts. Hugh array of colors to chose from. I need pockets and they have them. Wash well. Fast delivery. Definitely will purchase more.

May 15, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Suzanne! Thank you so much for your wonderful feedback! We're thrilled to hear you love our shorts and that they fit your needs perfectly — pockets, colors, comfort, and fast delivery all included. It means a lot to us to be your go-to for workout gear, especially knowing how important those details are. We can’t wait to have you shop with us again soon!

Rated 5 out of 5 stars

I purchased 4 pairs of shorts

I purchased 4 pairs of shorts. Two bicycle shorts and two Bermuda shorts for a larger size woman no drawstrings tons of pockets only two colors a pair of bicycle shorts and a pair of Bermuda shorts and one color a pair of bicycle shorts and a pair of Bermuda shorts and another color. I can wear two pair of shorts layered and have several pockets. I can keep my cell phone and wallet and my inner pair of shorts and have a T-shirt or sweatshirt, depending on the weather and go out and about and not
Binding like in some spots where like spanks. I’m very comfortable and fashionable. As a woman over 50 sometimes I have to have images taken and I do not have to undressed because there’s nothing metal or there are no strings in my clothing. At least I’m in my shorts. I can still wear any undergarments under all of that.
I am looking forward to getting some longer garments to go all the way down to my ankle and being able to go to the gym or go shopping and look cute. I was never concerned about looking cute before, but I can wear those later in the season in lieu of jeans They have many colors so I can begin to look cute as a woman over 50. I highly recommend these products. I ordered direct from Bayleaf.
The driver when I looked at my cameras was not the Postal Service but employers of the other services that happened to provide service in my neighborhood and that’s fine. People have to work, but I highly recommend Bailey products. I look forward to purchasing from them again it’s high-quality especially if you’re a big person they’re plenty of people who sell too smaller people who are active.

April 30, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Nedra! Thank you so much for sharing your detailed and heartfelt feedback! We're absolutely delighted to hear how comfortable and functional our shorts are for you, especially with all those pockets and the no-drawstring design — that’s exactly what we aim for. It’s wonderful that you’re feeling confident and stylish at any age, and we love that you’re looking forward to trying our longer styles for even more versatility.

We truly appreciate your high recommendation and your thoughtful insights about the delivery, too. It means a lot to know that Baleaf is your go-to for quality activewear that fits just right.

Looking forward to helping you find more pieces you love in the future!

Rated 5 out of 5 stars

Easy to order

Easy to order, came in timely matter, exactly what I expected. Great for travel.

May 23, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Queenie! Thanks so much for your kind words! We're thrilled to hear that your order was easy and arrived right on time. Glad it’s working out perfectly for your travels!

We appreciate your support and look forward to serving you again.

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Rated 5 out of 5 stars

Hurrah!!…

I had been watching the Baleaf site for a couple of years for the same shorts I had purchased and loved. I never saw them again. I tried a couple of other shorts from Baleaf and other vendors but I didn’t like them as much. I finally put in a question about those shorts. I was told they were no longer stocked. I was sad. Within 24 hours I had a message that they weee available on Amazon. I was thrilled. I ordered another 2 pair.

May 21, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Marge,

We're so glad you found your favorite Baleaf shorts again — it’s awesome to hear how much you love them! Sometimes those special favorites are hard to replace, so it’s great they popped back up on Amazon for you. Thanks for sticking with us and for sharing your story!

If you ever need anything else or have questions, just let me know. Enjoy your new shorts! 😊

Rated 1 out of 5 stars

Bad return service.

You better hope your items fit because return service is terrible. I’ve been working for three days on returning my items. I emailed and found a number to call. I was told they would email me a label. Instead I got an email saying my return was under review and I should hear from them in 1-3 days.

May 8, 2025
Unprompted review
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Reply from Baleaf Sports

We're truly sorry for the inconvenience. We recently discovered a technical issue with our email platform that caused several customer messages to go unanswered. If you're still needing help with your return, please email us directly at info@baleaf.com — we’re here and ready to assist you promptly. Thank you for your patience and for giving us the opportunity to make this right.

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!

DO NOT ORDER FROM THIS COMPANY!!
They have essentially refused to respond to my emails regarding multiple items missing from my order when delivered. I had ordered 3 pairs of Laureate shorts & had received 2 only. After messaging Baleaf multiple times for a replacement or a refund, there's been no response. When working your way through the many fake reviews and/or doing some internet research, you will see that this company will not respond to MANY customers request for either help with an order or with returns. So essentially, if your order is incorrect, or does not fit properly, or not to your liking, seems like Baleaf just keeps your money...Buyer beware & stay far away from this company! Also, quality of the clothing is not that great at all. Can find elsewhere at same price point or for less.

April 25, 2025
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Hi Paula, we're truly sorry for the frustration and the delay in communication. We want to assure you that your refund has already been processed, and we're glad we could finally resolve that part. We also want to sincerely apologize — we recently experienced a technical issue with our email system that prevented some messages (including yours) from going through properly. That’s on us, and we're working hard to make sure it doesn't happen again. We appreciate your feedback and hope we can earn back your trust in the future.

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