Ballicom Reviews 

5,830
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 662 reviews, reviewers overwhelmingly had a great experience with this company. Customers often mention that ordering from the website is completely straightforward and product prices are very competitive compared to anywhere else. People frequently appreciate the extremely fast delivery times, with many items arriving well ahead of schedule, securely packaged, and ready to use. However, some reviewers were not happy with the lack of communication regarding order tracking or dispatch updates. A few other people also felt that deliveries experienced unexpected delays or arrived completely without advance warning from the courier. Consumers occasionally reported that dealing with product returns or receiving incorrect items brought extra hassle.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting prompt and reliable... See more

Product

People report positive experiences with product, noting that items arrive promptly, work perfectly, and match... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and great value. For... See more

Order

Customers had positive experiences with order, consistently praising the straightforward and simple online... See more

Service

Customers consistently note positive experiences with service, highlighting great communication, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I don't leave reviews for every retailer I use, but given I'd never used Ballicom before and wasn't sure it was legit, I thought I should say how pleased I am I did. Ordered a pack of four second... See more

Company replied

Rated 5 out of 5 stars

Item was in stock at a reasonable price. Ordering was straight forward. Delivery was speedy enough, but not helped by my parcel sitting in Swansea MDO for two days. No fault of Ballicom though.

Company replied

Rated 5 out of 5 stars

First of all, the company had the item I wanted (27-inch LG monitor) in stock at a good price. Ordering through the company's web site was straightforward, the shipping cost was reasonable, and I rece... See more

Company replied

Rated 5 out of 5 stars

Found Ballicom while looking to buy a replacement battery for an uninterrupted power supply. It was a good price, not an easy to find item but it arrived very quickly (quicker than they said it would... See more

Company replied


Company details

  1. Computer Wholesaler
  2. Computer Store
  3. Hi-fi shop
  4. Software Company
  5. Toner Cartridge Supplier
  6. TV store

Written by the company

Ballicom.co.uk - Supplying UK trade and retail PC's, Laptops, Monitors, Software, Storage and Networks at the Best Prices


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,830)

646 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service!

Ordered on the monday - received on the Tuesday despite requesting 7 working day turnround. Simple and easy to order and pay

June 16, 2026
Ballicom logo

Reply from Ballicom

Hiya Denise, thank you for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Great Service

Products fairly easy to find on the website but the search doesn't always return what you want.
Delivered within a couple of days which was great

June 11, 2026
Ballicom logo

Reply from Ballicom

Hiya Ian, thank you for your feedback. We are constantly working on improving customer experience, so we appreciate the feedback! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Quick delivery, easy to order

Informative website, straightforward order process and quick delivery. Excellent service.

June 3, 2026
Ballicom logo

Reply from Ballicom

Hiya Allan, thank you for your review! We are glad you had a good experience with us!

Rated 4 out of 5 stars

Price was good

Price was good, shipping was quick.
My only comment on the shipping was that when trying to rearrange the delivery, the email address associated to the delivery was Ballicom's. It meant that I could not access the delivery options as the verification email would have been sent to Ballicom.

June 11, 2026
Ballicom logo

Reply from Ballicom

Hiya Philip, thank you for your feedback! We are looking into why this happened, as usually the tracking should come straight to you and should be related to your email address. Thank you for bringing this to our attention!

Rated 5 out of 5 stars

The price was alot cheeper than…

The price was alot cheeper than anywhere else, I thought they would canel the order and refund stating price error, however it was shipped free next day. even though I selected free 7 day delivery.
Perfect Trasaction, I will use again.

June 3, 2026
Ballicom logo

Reply from Ballicom

Hiya Stuart, thank you for your review. We are glad you had a good experience with us!

Rated 5 out of 5 stars

Fast solution

As usual, Rob delivered a solution fast

June 3, 2026
Ballicom logo

Reply from Ballicom

Hiya there, thank you for your review. We are glad you had a good experience with us!

Rated 5 out of 5 stars

Great customer service

Great customer service, best price and quick delivery.

June 1, 2026
Ballicom logo

Reply from Ballicom

Hiya Kevin, thank you for your review. We are glad you had a good experience with us!

Rated 4 out of 5 stars

Excellent service

Excellent service. Good Web site, easy ordering process and the drive arrived within a couple of days. Only negative feedback is that no emails or SMS sent out when product dispatched or tracking info so the item is just delivered withoutany warning.

June 2, 2026
Ballicom logo

Reply from Ballicom

Hiya Richard, thank you for your feedback. In normal circumstance you should have received an email from us, but we are looking into why it did not happen in this case. Thank you for bringing this to our attention!

Rated 5 out of 5 stars

Great Experience

Placed an order online and quite quickly received a call from an account manager, Rob, to introduce himself. Rob was super helpful, answering any queries I had and managing to source better prices with suppliers. Highly recommend

June 9, 2026
Ballicom logo

Reply from Ballicom

Hiya Sarah, thank you so much for your kind words for Rob! We are so glad you had a good experience with us!

Rated 5 out of 5 stars

Delivered next day

Delivered next day, fantastic

March 24, 2026
Ballicom logo

Reply from Ballicom

Hiya RIchard, thank you for your review. We are glad you had a good experience with us!

Rated 5 out of 5 stars

I telephoned with an obscure enquiry…

I telephoned with an obscure enquiry regarding a printer LAN card. The enquiry was dealt with by Erin in a very helpful and efficient manner. Two days later, I had the LAN card in my hand. Many significant printer suppliers claimed that this card was difficult to obtain and so they were shown as out of stock. Ballincom could supply three of these cards.

This was a very pleasant surprise and very impressive service given that Ballincom do not usually stock this particular company's printers. Another surprise bonus was the price. The card was one third of the price quoted by every significant printer supply company which I had approached for the part.

Ballincom are a very professional company that puts customer service at the heart of their services. Highly recommended.

June 2, 2026
Unprompted review
Ballicom logo

Reply from Ballicom

Hiya Jeffrey, thank you for your review. We are glad you had a good experience with us!

Rated 5 out of 5 stars

Easy to buy from and the item arrived…

Easy to buy from and the item arrived fast, in perfect brand new condition as expected but was much cheaper than anywhere else.

May 27, 2026
Ballicom logo

Reply from Ballicom

Hiya Raj, thank you for your review. We are glad you had a good experience with us!

Rated 5 out of 5 stars

Good service

Good service, fast delivery and discounted price on the item purchased.

May 28, 2026
Ballicom logo

Reply from Ballicom

Hi Ullas, thank you for your review! We are glad you had a good experience with us!

Rated 5 out of 5 stars

Superb website

Delivery was fast, the email updates are frequent, price of product is very competitive. Would use ballicom again.

May 27, 2026
Ballicom logo

Reply from Ballicom

Hiya Marcus, thank you for your review and your order! We are so glad you had a good experience with us!

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