Flooring was delivered promptly and was much better quality than expected. We are absolutely thrilled with the floor now it has been laid and think we may now do another room the same.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bamboo is a sustainable material and we have done several eco houses in tiger bamboo flooring and bamboo parquet flooring. Bamboo is 2 x harder than oak and the product is solid wood so can be sanded... See more
I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm... See more
We previously had flooring from them and had a pack left over si made sense emeto use that and buy more for a second toom. The showroom staff were very helpful working out exactly how much needed... See more
Company details
Written by the company
The Bamboo Flooring Company, established in 2004, is a UK distributor and retailer based in Leicestershire. The company supplies solid, strand-woven, and engineered bamboo flooring, alongside Hempwood, matching profiles, and general wood floor care products. As a direct importer, the business serves residential and commercial markets across the UK mainland. Our extensive product range includes solid, strand-woven, and engineered bamboo flooring, alongside innovative Hempwood® options. We provide various installation profiles, including Tongue & Groove and Uniclic® systems, available in distressed, matt, and satin-matt lacquered finishes. To complete your installation, we stock compatible underlays, solid bamboo profiles such as skirting and stair nosing, and adhesives from trusted brands like Sika and Elka. For long-term maintenance, we supply general wood treatments from Bona. We offer free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our 1300ft² warehouse, free flooring samples, and a price match guarantee. Many of our bamboo products carry full 100% FSC® certification (FSC-C109654). Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.
Contact info
Unit 5 Euston Street, LE2 7ST, Leicester, United Kingdom
- 01162741050
- customerservices@bambooflooringcompany.com
- www.bambooflooringcompany.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very helpful customer service and item…
Very helpful customer service and item purchased is exactly what I needed.
May 5, 2026
Samples arrived very prompty
April 27, 2026
Excellent service
Excellent service, quick delivery good to talk to the team on the phone very helpful star
April 27, 2026
Great product, iffy delivery.
Great product, very easy to lay and cut. The only issue for me was that their delivery company, pallet line, did not give a delivery time which was inconvenient. This happened to me on the three occasions that I ordered pallet sized deliveries.
April 27, 2026
prompt samples
April 30, 2026
Very helpful advice given when asking…
Very helpful advice given when asking for help regarding bamboo flooring that wasn't purchased through them. Also ordered an item which was delivered the next day.
April 24, 2026
Excellent service
The product ordered was what was delivered and in extraordinary quick time
April 30, 2026
Very nice and professional also helpful…
Very nice and professional also helpful .. thanks 🤩
April 30, 2026
I was extending a floor which was the…
I was extending a floor which was the same product bought previously probably 8 or nine years ago and still great. The new floor fitted right in no problem at all
April 22, 2026
Great quality
April 29, 2026
Received the samples requested and…
Received the samples requested and additional information in record time
April 16, 2026
The Bamboo floor Co
The Bamboo floor Co, always reply quickly to our request with understanding and Professionalism, suggestions and clarity.
April 27, 2026
Amazing service
April 17, 2026
A very helpful sales team that assisted…
A very helpful sales team that assisted us greatly over the telephone.
April 13, 2026
Brilliant company
It took weeks to decide on our living room flooring but as soon as we came across the Bamboo Flooring Company, the decision was easy. Fabulous choice of flooring, excellent customer service, great advice and perfectly timed delivery. An absolute pleasure to deal with.
April 27, 2026
Unprompted review
I ordered a sample & now I've ordered 2…
I ordered a sample & now I've ordered 2 more. Company sends straight away and the quality is excellent I will be ordering my new floor very soon
April 20, 2026
Excellent product delivered in 24 hours!
April 17, 2026
Always replying to the emails ..just…
Always replying to the emails ..just some guy over the phone wasn't very pleasant to talk too as his answers were always short and blunt didn't seem like he really want to appreciate that you are interested that u want to buy from them and spend your money on their products but another guy neil was ever so nice and polite ..so thanks to him i decided to buy flooring from this company ..really good quality and happy with it ..highly recommend it
April 15, 2026
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