Beautifully packed gorgeous products. Only complaint is length of time for delivery from DPD who sent three notifications of delivery day/times but failed to turn up. After that it only showed that... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Vouchers nicely presented with a personal greeting card. But then bizarrely we had two free samples in a massive cardboard box with yet another personal greeting card. Why? The samples would have fitt... See more
I am a big fan of Bamford; I really like the style and quality of the fashion. As I live in Switzerland (and don't visit our friends in the Cotswolds regularly), I placed my first order for the... See more
The website is great, everything is really easy to view and purchase. Speedy ordering and delivery as well, everything is well packaged in easily recycled materials. I loved the idea of a subscription... See more
Company details
About Bamford
Written by the company
NEW IN
BATH & BODY
HOME FRAGRANCE
CLOTHING
CONTACT US
About Bamford
Bamford was founded on the belief that we need to be more mindful of our connection to the earth; to live consciously, in harmony with nature, and to respect the land that provides for us.
We craft considered clothing and homeware; natural skincare, bath and body collections; and provide nurturing experiences that inspire our community to be more connected: to their bodies and minds, to others, and to the environment.
Everything that we do, make and craft is informed by a desire to be mindful of our footprint and create in an ethical and sustainable way.
Contact info
Bamford Ltd, 19 Mossop Street, SW3 2LY, London, United Kingdom
- 01608692861
- guest.services@bamford.co.uk
- www.bamford.com
4.4
Excellent
756 reviews
Replied to 74% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality liquid soap but the aroma…
Good quality liquid soap but the aroma never to my nostrils lives up to the description!!
January 8, 2026
Loved all my items - great customer service.
Loved all the sale items that I ordered. The only issue is that two soaps were missing and I was still charged for them. I contacted customer service and they took care of it.
January 14, 2026
Great service and lovely products at…
Great service and lovely products at what are very good prices given the January sale. Super fast delivery, thoughtfully packaged.
January 13, 2026
Super packaging and fast delivery
Speedy delivery of the items I ordered and packaged extremely well. I will order again.
January 12, 2026
Suitably & sustainably packaged
Suitably & sustainably packaged. Fully traceable delivery.
January 10, 2026
Alway receive excellent service from…
Alway receive excellent service from Bamford parcel beautifully packed securely.
January 10, 2026
Love the products Plus !
Love the products. Already purchased additional products. Excellent!. Packaging & delivery too.
I use the Dayelsford local in Chelsea & Pimlico . Quality ! Organic heaven.
January 3, 2026
Ordering was convenient and delivery was perfect!
Ordering was convenient and delivery was done exactly as promised. Nicely done, thank you!
January 9, 2026
Nice experience.
Great experience, parcel
Arrived nicely wrapped, exactly when they said.
January 2, 2026
Great quality products
Great quality products, after use them your skin feels really well hydrated, not dryness at all, and smells wonderful.
January 1, 2026
Sent me the wrong goods
Sent me the wrong goods, ordered a coat got a sweater. Sent me a large fragile package from Dalesford full of glass which was open. About 1mm of tape trying to hold it closed !!! Whoever is doing your fulfilment is letting this brand down badly. I am a big fan of Bamford but this is not what you stand for or the service you want to provide
January 8, 2026
Reply from Bamford
Hello Jane,
Thank you for your feedback.
We regret to learn this.
Kindly get in touch with a member of the guest services team by calling 01608 692871 or emailing guest.services@daylesford.com, and we will be glad to assist you.
We sincerely hope this can be resolved and that you will continue to shop with us.
Cancelled Order
Placed order only to be informed days later that items were no longer available and I will be refunded.
January 8, 2026
Reply from Bamford
Hello Paul,
Thank you for your feedback.
We sincerely apologise for this.
Should you want to talk about this in more detail with a member of the guest services team, please reach out to them at 01608 692871 or via email at guest.services@daylesford.com, and we would be happy to help.
We sincerely hope this can be resolved and that you will continue to shop with us.
The products are great however the…
The products are great however the delivery time was slow
December 31, 2025
Simply lovely 🩵
December 30, 2025
I adore anything Bamford
I adore anything Bamford, but it was the 1st time I ordered anything online recently. Unfortunately my candle arrived broken, but after a phone call, another one was dispatched quickly after a photo was sent. The staff at Bamford were very helpful and friendly.
January 5, 2026
I adore your products
I adore your products. You delivered them quickly with due notice. They were packaged using sustainable packaging.
January 4, 2026
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