Absolute joke of a company! Zero customer service. And I mean NONE. Had one email confirming my order with an estimated delivery date which has been and gone over a week ago now, along with the event... See more
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The shoes are beautiful I bought 3 pairs thus far trying to get the right fit however, twice I've emailed, messaged and requested support from the team and have not had k d response. I've had to send... See more
Company replied
Banana Shoes has recently been taken over by a new owner who has completely transformed the site and my shopping experience. Orders are arriving so efficiently, the process is completely seamless. I'v... See more
Amazing customer service. Chloe has recently taken over the business and has put a lot of effort into the new site and customer services. I recently ordered some shoes from the clearance sale, which... See more
Company details
Written by the company
BananaShoes collection of footwear includes high heel stiletto shoes, Sandals, Platform Shoes, Ankle, Knee and Thigh high boots. Womens latest clubwear fashion, lingerie and hosiery
Contact info
Markham Lane, S44 5HN, Markham Vale, United Kingdom
- www.bananashoes.com
2.9
Average
100 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Overall
Amazing shipment times, very helpful team members and they answered all of my questions very quickly the boots are amazing quality and very much worth their price.
October 9, 2023
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Great products and service
Great and unique products, great service , on time, excellent prices.
October 9, 2023
Excellent quality product delivered in…
Excellent quality product delivered in good time, sizing was spot on.
October 6, 2023
Great shoes the misses loves them great…
Great shoes the misses loves them great fit great look
September 29, 2023
Great selection of shoes
Great selection of shoes, easy ordering process, shoes arrive in good time, packed well and discreetly.
Returns process is simple and efficient, you get charged for return postage but it is subtracted from your refund.
Will definitely be ordering again
September 26, 2023
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Reliable Company
Ordered a pair of boots which arrived promptly and were great quality and a perfect fit. Company is reliable and will definitely use again.
September 22, 2023
All great
Product was as described, good fit and good quality. Delivery was speedy, all in all everything was good.
September 5, 2023
Fast delivery and high quality
August 24, 2023
Quick on time delivery!
August 21, 2023
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The shoes I ordered were a perfect fit
The shoes I ordered were a perfect fit, slightly tight even, but once I had stretched them with shoe stretchers they were comfortable. Delivery was exactly as described: discreet and on time. I will be using BananaShoes again as the range available is fabulous.
August 17, 2023
Not bad but no info from them regarding…
Not bad but no info from them regarding when items would be despatched was a bit disappointing, had to email bananashoes a week after order was placed to find out.
August 17, 2023
Reply from BananaShoes
Thank you for your review we really appreciate the feedback, our customer service team will be contacting you via email to discuss further to help us ensure it's really obvious about delivery times.
Having received my order and no one is…
Having received my order and no one is getting back to me on the live chat
July 25, 2023
Reply from BananaShoes
Hi Michelle, we have emailed you regarding your order and requested a different shipping address as EVRI could not find your address.
Super sexy shoes in all sizes
Not much to say beyond the title, it’s great to able to buy super sexy, very high heels in larger sizes :) In an ideal world return shipping would be free as for online clothing purchases making a return is so commonplace, but I get that some retailers price this in while others choose not to.
July 31, 2023
Reply from BananaShoes
Thank you for your feedback we really appreciate it and we are currently looking into provider our customers with a free delivery option soon so keep an eye on our site for when this happens!
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Quick delivery
Quick delivery, no damage, everything fits as advertised. Couldn’t be happier with these boots and this purchase
July 31, 2023
Reply from BananaShoes
Amazing thank you Kim we are glad you are happy with your purchase!
Amazing Boots
Amazing Boots.
Great price and fast shipping. The selection available is fantastic.
July 31, 2023
The shoes are just fabulous
The shoes are just fabulous, I had to swap them for a different size but this was all done very well by the company.
Many thanks for your professionalism.
All the best.
July 23, 2023
Excellent service
Whilst I had to wait a few days, that was explained on the website as some of the shoes come from international suppliers. Excellent service
July 20, 2023
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Very good after sales team
Very good after sales team, responded the same day regarding any issues
July 17, 2023
Amazing shoes so strong and sexy
Amazing shoes so strong and sexy. Perfect fit and extremely quick delivery.
July 17, 2023
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