Barlow Street Motors Ltd t/a Fix Auto Worsley Reviews 

Very poor service - offered a part clearly labelled car model 2023 onwards but sent older version. Returned item and despite 3 emails chasing refund all ignored other than the first that requested information already sent. Fortunately PayPal saw evidence of payment and returned goods and refunded purchase price but still out of pocket for the return delivery costs

kept calling and calling and so called them back to buy the part and was asked to call back as busy. then the part wasnt available as "damaged" didnt want to discuss, just rude....and dont call me love

Had my car fixed from the worsley branch and the service and support I received was exceptional. They quickly answered all the questions I had and made the process as smooth as possible. Special thankyou to Raees, the team and the receptionists who helped immensely. The car was fixed and delivered very quickly to my doorstep within five days. Lastly the car came back super clean inside and out so that’s an extra added bonus. Highly recommend them :)

Sent a different item that i agreed to. I made a claim but was forced to pay for it to be returned. 150 for the item and 50 for delivery. if i returned it then I would be out another 50. avoid these jokers.

Through insurance rear wheel arch was badly dented now looks good as new and clean in and out, polite staff and great service.

Great company. Did a fantastic job at repairing my car and dropped it off fully valeted as well. All the staff I dealt with were friendly and professional. Highly recommend them

Fast and professional service. Highly recommend ⭐️⭐️⭐️⭐️⭐️

We'd give zero stars if possible !

This company and it's directors do not take accountability for their own lack of due diligence, Seems to point the finger and try to blame others for not reading any information.

We'd never deal with them again!

Been using Barlow street for many years and wouldn't go anywhere else. Reliable and friendly staff and great prices Efficient service. Always happy to help.

Andy

Just purchased a car from the Crewe branch, had the pleasure of dealing with Brad in sales, I can honestly say from the first point of contact he was extremely helpful and genuine, even replying to emails at 9.30 in the evening!! Nothing was to much trouble, he is definitely an asset to the company and was a deciding factor in our purchase

Barlow Street Motors/Fix Auto were appointed to carry out repairs to my vehicle that was involved in a bump from a third party. I was contacted by Dobrusia to send her over details and photos of the damage to my vehicle, a drop off date was then agreed and a courtesy car would be provided. When I dropped off my vehicle, a brand new Suzuki Swift was provided to use whilst the repairs were undertaken, I was initially informed that the repairs could take up to four days, the repairs were completed same day and I collected my vehicle the day after. The customer satisfaction and the repairs completed far exceeded my expectations and I am made up with the results.
I would highly recommend this repair centre to anyone.

Got told to go here by the insurance company.
My vehicle had a scratch and scuffs down the driver's side after being hit by someone.

They had my car for less than a week car looks brand new!

If I ever need anything done outside of insurance this will be the place I go.

Very helpful on the phone..parts arrived on the day i was told. Would use them again and certainly recommend them. Top guys

Highly, highly recommend. I had my car crashed into about a month ago and got assigned to Fix Auto Worsley.
Despite them being fully booked, they agreed to take a look at my car. Then, when I explained that I had an MOT coming up they were so helpful and cooperative, and agreed to take my car the following week so that I would have it done before the MOT. I had previously had such a stress with my car, but when I took it in on the Wednesday morning they cracked straight on with getting it sorted before the weekend. They gave me a call the following morning to update me on their progress, and called again to let me know it was ready to be collected. I went up on the Friday morning and my (previously very dirty) car was absolutely spotless! They’d cleaned the inside and outside of the car, and all the repairs were to a very high standard too. Looked as good as new! Everyone was lovely, cooperate, and the communication was amazing the whole way through. I can’t thank you enough for making an inherently stressful situation so straightforward and easy!

Many thanks for your quick response and repair great service and staff very fast and so so friendly many thanks would recommend to them to everyone

Excellent customer service and quality of repair.
Will definitely be using barlow street motors again if I need to.

An excellent and professional company. My car was recently fixed at the Worsley, Manchester garage following an accident and I was really pleased with the service I received. Friendly and helpful reception staff, courteous and efficient drivers who picked up and returned my car, and a fantastic repair job. Brilliant overall service and I highly recommend them.

Great service.
Fantastic work done to my van they even cleaned interior . Great customer service would highly recommend Barlow Street motor's. 👍👍

Ordered space saver for Audi Q2,received 19” wheel today.I thought my wheels being 18” this was wrong,but no leave it to the experts.Fits perfect even the tool kit inside.Cheers lads.👍 Terry mac

Avoid the one based in Wolverhampton and you might have a chance in having great customer service. I have had too many issues to list and will never be going back there, please avoid like the plague and know what your getting yourself in for, I did not given a log book for my car so I could not tax it I also found nail clippings in the side of the door when purchasing after stating it had been valleted... I'm trying to save you, please go elsewhere