Bartlett Private Client Reviews 149

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Made a mistake and put this company down and I would like to apologise for my mistake..this company is brilliant..again my apologies and and review deleted

Rated 5 out of 5 stars

Bartlett made the whole process seamless from start to finish. Their guidance was not only clear and informative but also incredibly reassuring, giving me real peace of mind at every stage. What reall... See more

Rated 4 out of 5 stars

Have never had any problems and when I have needed to claim ,twice in twenty plus years the process has been relatively trouble free. Would recommend and despite not giving top marks, I never do for a... See more

Rated 5 out of 5 stars

I have used Bartlett for our house insurance for almost 40 years, first in London and in the last 18 years in East Surrey. We had two major claims while in London and three minor claims while here. Ba... See more

Company details

  1. Insurance Broker
  2. Financial Planner

Written by the company

Bartlett Private Client's roots go back to 1940 when Bartlett & Co. Bradford's newest and (smallest) insurance broker was established. Today, over eight decades on and with offices in Leeds, London & Manchester, we have become one of the most respected Wealth Managers and Insurance Advisors to Private Clients across the UK. In 2021, we were honoured with the prestigious title of the number one Financial Adviser in the UK by FT Adviser, a part of the Financial Times. And in 2023, we were named as Lloyd’s and London Marker broker of the Year at the British Insurance Awards. The business is proudly managed by the Third Generation of Bartletts, overseeing investments in excess of £300m and insuring assets for over 1,000 clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

149 reviews

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Rated 5 out of 5 stars

Excellent personal service

I have dealt with Juliet D in the motor insurance department for many years, and she has always been very helpful and efficient, but, most importantly, very personable.

August 1, 2023
Rated 5 out of 5 stars

Excellent service from Bartletts

I have used Bartletts for 10 years and the staff I have dealt with have always been friendly, knowledgeable and professional. My property had an issue from many years previously which meant finding the right insurer was very important. Bartletts did that for me and have recently, on their own initiative, recommended a change of insurer offering better terms and lower premiums. I am very pleased with their service.

February 10, 2023
Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from professional and experienced consultants.
I feel they really do have my best interests at heart, I trust them implicitly
Highly recommend to anyone seeking a company that is efficient and reliable and values their clients.

December 3, 2023
Rated 5 out of 5 stars

Insurance experts at competitive prices

Have used for years and are as competitive as most online comparison sites. The service is excellent and you are dealing with people who know what they are talking about and respond in a timely manner. No call centre non-sense and no confusing or misleading jargon. Give them a try.... you won't be disappointed.

April 20, 2023
Rated 3 out of 5 stars

Barlett's were very responsive

Barlett's were very responsive and answered my question very quickly which was great.
Unfortunately the house insurance policy we have doesn't allow for cover of house contents while the items are kept in storage for a few months, which was disappointing.

November 28, 2023
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Reply from Bartlett Private Client

Thank you for taking the time to share your experience with us. We genuinely appreciate your kind words regarding our responsiveness and the prompt resolution of your query.

We understand how crucial it is to have comprehensive coverage for your belongings, especially during transitional periods like storing items temporarily. We sincerely apologize for any disappointment caused by the limitations of your current house insurance policy. We will pass the feedback to our insurer partner in this instance.

I hope you managed to find a solution with the storage facility in the end. If there is anything else we can help you with please do not hesitate to get in touch.

James Spencer, Head of Private Client

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