Great shop with fast shipping
July 8, 2024
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
About Base Abbigliamento
Written by the company
Proponiamo le migliori marche e le più esclusive collezioni di abbigliamento fashion per donna. Da sempre siamo concentrati sulla ricerca dei migliori brand nel panorama mondiale della moda donna, strizzando sempre l'occhio al meglio del made in Italy.
Siamo rivenditori ufficiali ed autorizzati di tutti i brand disponibili nel nostro store, dove puoi acquistare le nuove collezioni esclusive di marche come Elisabetta Franchi, Rinascimento, Vicolo, King Kong, Le Streghe e molti altri.
Contact info
Via Riviera di Chiaia, 28, 80121, Napoli, Italy
- +39 3713800845
- customercare@baseabbigliamento.com
- www.baseabbigliamento.com
4.7
Excellent
394 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An experience will never ever be repeated again❌👎🏻
why has my order not been shipped yet? The order was placed on March 12 and it is stated in your shipping policy that the order will be shipped within 12 or 24 hours.
The first problem I had with them was shipping. Secondly, after the shipping company received my order, a problem occurred. I don’t know what it is, and my order was returned to them again. Imagine what their reaction was. They did not respond to my messages on the website, and even by email, there was no response. I really have never seen such bad customer service and I warn you, do not order from them
March 11, 2024
Reply from Base Abbigliamento
Dear customer,
We completely understand your frustration and sincerely apologize for the delay in shipping your order.
As per our customer protection policy, following a problem verifying your payment method (the system had reported it as potentially fraudulent), we are required to contact you to confirm that it was you who placed the order and can then proceed with the shipment.
As soon as we received your reply to the email, we immediately attempted to process the order, but unfortunately the courier had already come to collect it.
We would like to underline that our company is not responsible for the block imposed by the security system.
Your order will be shipped regularly tomorrow morning and we will keep you updated on the progress.
We trust in your understanding and hope to soon be able to count you among our satisfied customers.
Best regards,
I went to the shop to buy a jacket for…
I went to the shop to buy a jacket for my sister. The shop assistant helped me to find the size and the right one for my sister. I'm sure to go there again. The building is so fine too!!
February 9, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.