BaseLang Reviews 

614
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the teachers for their professionalism, patience, and helpfulness, highlighting the wide variety of instructors available from different countries. The exceptional flexibility and ease of the booking process are highly valued, allowing users to schedule classes minutes before they start or at any time. Many find the one-on-one lessons and curriculum highly effective for learning Spanish, significantly improving their speaking ability and confidence. Conversely, a small portion of people felt some teachers were less engaging or professional, noting occasional inconsistencies in quality. Some customers also expressed concerns about the company's past decision to mandate class recordings, citing privacy worries during conversational lessons.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting the teachers and staff as tremendous,... See more

User experience

Clients share positive opinions on user experience, with many finding the platform to be the most effective... See more

Service

Reviewers mention ambiguous feedback about service, with many praising it as amazing, super handy, and a... See more

Product

Users describe positive interactions with the product, with many finding it to be a game-changer for... See more

Booking process

People report positive experiences with the booking process, highlighting its ease and flexibility, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've talked to about 8 different people from Mexico and South America to practice conversation. It's interesting hearing about their countries. I've found 2 favorites. While it's easy to schedule clas... See more

Rated 5 out of 5 stars

I've been using Baselang for two weeks and I love the flexibility. My work is quite irregular so it's hard to schedule lessons in advance. So, with Baselang I love being able to book just a few minute... See more

Rated 5 out of 5 stars

In my opinion, Baselang is one of the best platforms for learning Spanish ! There is a wide variety of content on offer and a large selection of teachers. You can take conjugation lessons, work on... See more

Rated 5 out of 5 stars

Flexible class schedule is fantastic and keeps me learning everyday. There is so much material, with the additional content for each topic, flash cards, and elective classes it’s easy to keep practici... See more


Company details

  1. #5 of 13 best companies in Language School

Written by the company

Learn how to speak Spanish with native teachers. Get unlimited one-on-one Spanish classes for $179 a month.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

614 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(614)

161 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Baselang is one of my best decisions.

Baselang is one of my best decisions. The core lesson sequence was definitely created to get a person using the language quickly. I have had great learning experiences with several instructors, and I love that your progress is noted and other instructors can pick up where you left off. Being able to work one-to-one with a live instructor has been an effective way to help me with conversational Spanish. I have been using Baselang for 7 weeks and have accomplished more than any other method I have tried in the past. I have had no problems with the site, the materials, or booking a lesson that works with my schedule.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

I love the one on one interaction with… Jhanet Gaspar

I love the one on one interaction with the teachers. The lessons through Baselang are a bit slow to get through and are a bit frustrating for me to do on my own because I found they require a teacher to let you know you are on the right path. The scheduling interface is much, much better than in times past. I wish there were an easy way to do homework on my own on a specific topic through Baselang. I end up using other online options for this task.

May 4, 2024
Rated 5 out of 5 stars

Baselang school in Medellín and online classes

I have had a great experience learning Spanish with Baselang school in Medellín. I started with online classes in January this year, which gave me enough knowledge to communicate and have conversations when I traveled to Colombia. There are lots of teachers from different countries that work different hours providing opportunities to schedule from early morning until late at night. This is perfect for learning while working or attending school.
I spent several weeks studying at the school in Medellín. The school is well organized, very flexible with hours and provides a variety of excellent teachers to work with. They offer different plans at different price points for a good price. They also have free delicious coffee. The managers are friendly, accommodating and always looking for ways to improve the experience. My journey learning Spanish has been exciting. Learning a new language in Colombia and online has been an amazing experience. They offer a free first day to check out the school, I would highly recommend checking them out if you are interested in learning Spanish. I'm excited to return the next time I'm in Medellín.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

This is an amazing platform

This is an amazing platform. I hop on BaseLang and take a lesson when it is convenient for me and try a new teacher or use one that I have connected well with in the past. I use the platform at all times of the day. About half of my lessons I work on conversation in order to get more comfortable speaking with and listening to native speakers. The other half I spend on a thorough curriculum that is complementing what I have learned in the past. I think the flexibility of scheduling, the ability to look back at all of my teachers' notes taken during my classes, the ability to write notes to myself about the quality of a teacher-all of these things make this platform a model for future language instruction.

April 16, 2025
Rated 5 out of 5 stars

Best way to study Spanish

I've been taking classes with BaseLang for several years and have thoroughly enjoyed the experience. Their curriculum is comprehensive, and the vast majority of teachers I've worked with have been excellent—engaging, knowledgeable, and supportive. On the rare occasions I've needed to contact customer service, they've always responded quickly and helpfully. Highly recommend!

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

BaseLang Has A Good Structure for Learning

I'm currently attending in person BaseLang Medellin in Medellin, Colombia. The school is based in the beautiful Laureles neighborhood of Medellin and it's been a phenomenal experience. The entire team are some of the nicest people I've ever met and the teachers are bilingual and warm, personable and really know their Spanish. I'm on my 4th week and very happy and satisfied with my decision to attend. 5 Stars all day!

April 6, 2025
Unprompted review
Rated 3 out of 5 stars

Great way to learn if you can find the right tutors

I have been using Baselang for 3 months and so far it has been very helpful in helping me to improve my Spanish. There a re a lot of things Baselang does not tell you though in terms of moving through the curriculum and how the tutors keep track of your progress. Also, there hundreds of tutors, but thus far I have only found a couple who teach in a way where I truly feel comfortable and that distinguishes itself from classroom learning.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent.

I greatly appreciate the variety and quality of instructors provided. The flexibility and responsiveness of the service has been excellent. It is easy to maintain resolve with such a great service.

April 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look