BaseLangReviews 

611
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and patience, highlighting that many teachers are skilled at making students feel comfortable and confident in their language learning journey. The user experience is frequently described as excellent, with many appreciating the platform's flexibility, ease of booking, and the ability to schedule lessons at short notice, which is ideal for irregular schedules. The product, including the curriculum and the variety of content and teachers, is highly valued, helping users to significantly improve their language skills and confidence. However, some people were dissatisfied with certain aspects of the service, particularly regarding the availability of favorite teachers and the impact of internal program changes on teacher access. A few other people also felt that the curriculum could be improved with additional exercises and that some teachers lacked the necessary training or engagement, occasionally making the lessons less effective.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing teachers as excellent, patient, friendly,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform incredibly flexible... See more

Service

Customers had ambiguous experiences with service, with many praising the availability of staff and tutors,... See more

Product

Users describe positive interactions with the product, with many finding it to be exactly what they needed... See more

Booking process

Clients share positive opinions on the booking process, highlighting its ease and flexibility for scheduling... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've talked to about 8 different people from Mexico and South America to practice conversation. It's interesting hearing about their countries. I've found 2 favorites. While it's easy to schedule clas... See more

Rated 5 out of 5 stars

I've been using Baselang for two weeks and I love the flexibility. My work is quite irregular so it's hard to schedule lessons in advance. So, with Baselang I love being able to book just a few minute... See more

Rated 5 out of 5 stars

In my opinion, Baselang is one of the best platforms for learning Spanish ! There is a wide variety of content on offer and a large selection of teachers. You can take conjugation lessons, work on... See more

Rated 5 out of 5 stars

It’s a perfect opportunity to be able to talk a little everyday. Usually when you study a language, you have 1-2, 3 classes at max, and you’re usually exhausted by the end of the hour. But the idea of... See more


Company details

  1. #4 of 10 best companies in Language School

Written by the company

Learn how to speak Spanish with native teachers. Get unlimited one-on-one Spanish classes for $179 a month.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

611 reviews

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Asks customers to review

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Replied to 66% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(611)

158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nothing to fault

I've never had a bad instructor, and I've tried at least 30 of their 300 or so. Staff are almost always available even on short notice. Quality website and lessons. Customer service is also great.

March 17, 2026
Rated 5 out of 5 stars

Instructors are very pleasant

Instructors are very pleasant, easy to talk with, and helpful with grammar, sentance structure. They can talk about anything that interests you and they all make classes fun.

March 16, 2026
Rated 4 out of 5 stars

Unlimited One on One Tutoring

The one on one lessons are great. Many of the teachers are very good, some are not great, but you have to try it and see that works for you. I think the course content could be updated. Some of the exercises are a little confusing, but overall I think it's a great system. I do also wish there were some Spain based, Spanish speakers. Everyone is from Latin America, and the ones that can, help with Castillian Spanish, but some are not knowledgeable about it.

March 23, 2026
Rated 5 out of 5 stars

Great value

I've been using BaseLang for a few weeks and I've had a great experience. My favorite part is the calendar flexibility and availability of teachers. It's so easy to book (or cancel) classes at any time. I basically take a class whenever I have free time instead of wasting time on my phone.

There are a wide range of teachers to choose from. Some teachers are better at "teaching" than others, but all have been pleasant and patient.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

My best experience is that I can talk (…

My best experience is that I can talk ( use my mouth, because is very important !) to real persons without shame or unpleasant experience, because they are very helpful and they have enough patiente with me. And I enjoy the differentes pronunciacions too, and sometimes I choose intentionally no English speaker teacher . And furthermore what's very good for me, that I can have these lessons every day and I can pick the time that suits me best.

February 21, 2026
Rated 5 out of 5 stars

Look Nowhere Else, BaseLang is the BEST

I'm absolutely convinced there is no better, practical way to become conversationally proficient and moving towards fluency than with BaseLang!

The quality of the teachers and the structure/flexibility of the programs for people with all various schedules is the absolute BEST!

You can either throw money away with the DuoLingo's, Babel's, etc, or invest your time and money into something that will actually work and support Spanish speaking tutors around the world...Is there really a choice?! :)

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

I really enjoy the platform with great…

I really enjoy the platform with great lessons, extra lessons and quizzes. I love I can have as many online teacher lessons as I want. The teachers have been great, they help with everything you need and explain the concepts. I have tried several platforms in the past and baselang is the best one I have found. I am progressing in learning Spanish. I’m so glad I found this company.

February 21, 2026
Rated 5 out of 5 stars

Phenomenal

I started this program a little over a month ago. I went from just remembering a few phrases from my youth so I felt like a beginner. This program not only has me conversational (which happened by week 2) It is set up to make you comfortable if you utilize the resources provided. I always struggled with retaining the language because I needed to have the conversations and this platform not only allows it but you learn different speeds of Spanish from different countries. I have been recommended to everyone I know especially those who knew me and asked how I was able to learn it so quickly.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

It’s been a lovely time

It’s been a lovely time. I am learning a lot. Lots of teachers to study with. Once you find the teacher for you it’s great.
Only down side is I wish it would allow book recurrent weekly sessions with the teacher

The fact that they don’t penalize you for canceling at the last minute is really helpful to someone who has a busy schedule

February 12, 2026
Rated 3 out of 5 stars

The teachers are good and it's very enjoyable to learn !

The teachers are pretty good. I enjoy working with people from different countries and sharing cultural knowledge etc. I like how easy it is to sign up for classes, great user interface. Very disappointing almost insulting curriculum! This is your biggest flaw by far. There are short texts that use advanced grammar and then, as a quiz, it asks you to identify like a horse or a helicopter ??? (unit 6 I think) I learned horse in spanish 38 years ago in kindergarten along with the colors and farm animals growing up in California. It needs to be removed and completely revamped as it makes no sense whatsoever.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Worth (more than) every cent!

I was originally a student at Baselang during their first year back in 2016, after which I lived in Latin America for seven years. After about one year living back in the USA, I decided it was time to both preserve and improve my Spanish skills, so I joined again.

Just like before, the teachers are great and their unlimited plan is worth every penny. I strongly recommend them!

February 17, 2026
Unprompted review

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