BaseLangReviews 

611
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and patience, highlighting that many teachers are skilled at making students feel comfortable and confident in their language learning journey. The user experience is frequently described as excellent, with many appreciating the platform's flexibility, ease of booking, and the ability to schedule lessons at short notice, which is ideal for irregular schedules. The product, including the curriculum and the variety of content and teachers, is highly valued, helping users to significantly improve their language skills and confidence. However, some people were dissatisfied with certain aspects of the service, particularly regarding the availability of favorite teachers and the impact of internal program changes on teacher access. A few other people also felt that the curriculum could be improved with additional exercises and that some teachers lacked the necessary training or engagement, occasionally making the lessons less effective.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing teachers as excellent, patient, friendly,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform incredibly flexible... See more

Service

Customers had ambiguous experiences with service, with many praising the availability of staff and tutors,... See more

Product

Users describe positive interactions with the product, with many finding it to be exactly what they needed... See more

Booking process

Clients share positive opinions on the booking process, highlighting its ease and flexibility for scheduling... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've talked to about 8 different people from Mexico and South America to practice conversation. It's interesting hearing about their countries. I've found 2 favorites. While it's easy to schedule clas... See more

Rated 5 out of 5 stars

I've been using Baselang for two weeks and I love the flexibility. My work is quite irregular so it's hard to schedule lessons in advance. So, with Baselang I love being able to book just a few minute... See more

Rated 5 out of 5 stars

In my opinion, Baselang is one of the best platforms for learning Spanish ! There is a wide variety of content on offer and a large selection of teachers. You can take conjugation lessons, work on... See more

Rated 5 out of 5 stars

It’s a perfect opportunity to be able to talk a little everyday. Usually when you study a language, you have 1-2, 3 classes at max, and you’re usually exhausted by the end of the hour. But the idea of... See more


Company details

  1. #4 of 10 best companies in Language School

Written by the company

Learn how to speak Spanish with native teachers. Get unlimited one-on-one Spanish classes for $179 a month.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

611 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(611)

158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been using Baselang for two weeks…

I've been using Baselang for two weeks and I love the flexibility. My work is quite irregular so it's hard to schedule lessons in advance. So, with Baselang I love being able to book just a few minutes before I want to study. There are always plenty of teachers available and everyone has been able to support me and follow my lesson requests, even without warning. I've met some great teachers and feel like I'm learning a lot.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Baselang is Amazing

Baselang is an amazing concept that is very well organized. I love that the website is so easy to use. It is amazing that I can book a lesson one minute before taking it. And the teachers are great.

August 2, 2025
Rated 5 out of 5 stars

Transformative!

I am so glad I made the choice of signing up with BaseLang! Your customer service is top-notch! I have had mostly great experiences with all of my tutors. Overall, they are patient and give me exactly what I need as a learner.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great teachers

Their system works very well, allowing you to schedule lessons whenever you want. You can also schedule with a favorite teacher and this allows you to learn with the same person. I have really enjoyed this experience so far - 2 months in.

August 4, 2025
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, so thankful for the help of Baselang to take me from a beginner to intermediate speaker so quickly, building my confidence along the way. Baselang has accompanied me along my journey into the Spanish speaking world and now I am living in south America conversing daily with the locals. Look forward to finetuning my skills further. Thanks Baselang.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

I've been using Baselang for two years…

I've been using Baselang for two years or so. There's usually always a teacher available. I like the curriculum and how easy it is to keep track of your learning. Most of the teachers are professional and friendly. Overall, it's a way to make sure you speak Spanish frequently with a native speaker.

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent for learning a new language

I've been using baselang for just over 2 weeks. I have started pretty much from scratch and have already almost finished level 1, this is all thanks to the incredible teachers I've had and the program itself. The lessons are well laid out, have loads of practice exercises and the app is easy to use.

The customer service is also really good. Can't recommend enough!

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Convenient and Thorough

The teachers are motivating and they are very flexible. The content is thorough and the nature of the one-on-one classes equips you to move quickly through the material and practice Spanish conversationally.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

One to one instruction and the chance…

One to one instruction and the chance to speak Spanish even in this irst struggling period is so important to gaining conidence that the work of the lessons is paying of.

While some of the lessons and exercises have some absurd pairings and it is difficult to get inside the logic . I find it important to push through and not get impatient with the practice each lessson offers.

July 15, 2025
Rated 5 out of 5 stars

Putting Students Concerns First

I told Angelica my concerns and expectations for my future instruction. I shared my desire to improve in key areas. She immediately devised a lesson to address these concerns that was instructive, helpful and targeted to my needs. She is very helpful and professional and I look forward to progressing under her direction.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

Fabulous experience - zoom with teachers! Go at your pace through the curriculum, relaxed fun conversation as you like as well. Teachers are friendly, positive and enthusiastic. Jump starting my rusty Spanish skills after just a few weeks.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Finally someone got it right with language learning.

Finally someone got it right. The big thing we need is be able to speak naturally not only lesson you have that option with baselang. There are different payment options for every budget (I am a single mom so that helps). You can use the lesson plan or freestyle (solo conversations of your choice) Variety of teachers all nice so far. Big thanks to Juan E. he is a great teacher. I love learning about diff. cultures.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Two really helpful teachers!

The first teacher this evening talked at a faster pace than I had hoped for, but I began to realize that I could understand most of what he was saying and came to appreciate his faster pace. The second teacher was the first BaseLang teacher I have ever had who understood what I needed. He slowed down his speaking enough that it made me work some, but gave me the thrill of being in a Spanish conversation! I enjoyed my hour of BaseLang and look forward to many more hours of it with these two teachers.

July 1, 2025

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