Its a great gym,I normal y go to the one in Lagoh its always clean,has good space and Andrea one of the staff that woks there its so sweet and always makes sure everything is ok,Génesis its other mem... See more
Company replied
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I’ve been going to the new Basic-Fit in Jerez (Calle de las Ciencias 14, right next to McDonald’s) and I’ve had a really positive experience so far. The gym is very clean and feels like a bra... See more
Basic Fit website only allows you to join a Netherlands club. Despite there being clubs in France it would not recognise any clubs existed in France. Had to go on a long complicated Chat Bot exercise... See more
Company replied
As someone who spends a lot of time lifting and focusing on fitness, I really appreciate the setup and atmosphere at Basic Fit Tarbes. The equipment is solid and the gym is well-maintained. However, w... See more
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Company details
About Basic-Fit
Written by the company
At Basic-Fit, we believe everyone deserves to be fit and feel great. That’s why we make fitness accessible to everyone through our low-cost, high-value solutions, built on smart, scalable technology – so you can work out the way you want. We’re on a mission to help you build fitness habits you’ll love and stick with.
Start making fitness your basic and…
Become a memberContact info
Netherlands
- www.basic-fit.com
4.2
Great
97K reviews
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Fast and good
April 30, 2026
great gym I really like the equipment…
great gym I really like the equipment and staff there and it is quite spacious too
November 17, 2025
The staff such as Laura at the basic…
The staff such as Laura at the basic fit reception was very kind and patient and provided a good service. And very helpful with setting up my account
April 28, 2026
Pas d’assistance faire l’inscription…
Pas d’assistance pour l’inscription faire l’inscription sur internet mais je ne m’y connaît pas
April 28, 2026
Staff,guys was really kind
Staff,guys was really kind, I hope that it will be like that in the future and not only on the first day. Best regards!
April 27, 2026
Application are very slow and difficult…
Application are very slow and difficult to navigate
April 26, 2026
Well maintained gym and a lot of…
Well maintained gym and a lot of machines where you can chose from.
April 2, 2026
I need the password for the account.
April 24, 2026
Unprompted review
I like how big the gym is and how they…
I like how big the gym is and how they keep buying the newest equipment. Only dislike is how crowded it is during daytime
April 21, 2026
Unprompted review
It’s hard to communicate because I…
It’s hard to communicate because I speak English and you speak Spanish
April 23, 2026
May use AI-assist with repliesRead more
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3 improvement areas
Hi! Feedback coming from a ux designer, I hope this helps
I didn´t like giving up an IBAN while paying with my credit card. Specially with the news of the leak of information these past weel.
The instructions about the QR was in the same email as setting de password. The QR can only be seen after setting up the password, which includes reading the setting-password email. It was confusing having to go back to the previous email.
The page to set the password was in Dutch, and I´m using a browser set in English, and the gym is in Spain.
April 22, 2026
Reply from Basic-Fit
Hi Mm! 😊
We are sorry to read that you did not find the registration process pleasant.
We greatly appreciate your feedback, as it helps us improve our services, and we will take this into account in our evaluations. ✨🙌
Should you have any further questions or comments in the future, please feel free to contact our customer service. 🧡
With sporting regards,
Rosa, team social Basic-Fit
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