Basildon Borough Council Reviews 

24
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Every year I pay to have my garden waste collected. So far it has been collected once on the day it should have been. The crews continuesly miss it and say it wasn't out. Which is a lie as its always... See more

Rated 5 out of 5 stars

I would like to pass on some positive feedback regarding a member of staff named Mark, whom I recently spoke with in relation to a Disabled Facilities Grant enquiry. Unfortunately, I do... See more

Rated 1 out of 5 stars

Do not set up direct debit if you are a single parent with children with disabilities, as they just take what they want when they want no warning. And then lie saying they are going ro issue a refund... See more

Rated 5 out of 5 stars

I had a query about my bulk collection and spoke to Leanne in Bulk Waste Collections who went above and beyond to provide a high standard of service and was so helpful and efficient in dealing with... See more

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2.7

Poor

TrustScore 2.5 out of 5

24 reviews

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2.7

All reviews

(24)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

The roads in the town of Basildon are…

The roads in the town of Basildon are shockingly terrible! After three days of trying to avoid pot holes I finally fell on one causing damage to my vehicle, it’s like a game of Tetris trying to manoeuvre to avoid the canyons littering the roads make me wonder why we have to pay road taxes!

March 22, 2023
Unprompted review
Rated 1 out of 5 stars

Back to 1970

Back to 1970

Basildon council department do not know (or do not want to) talk to each other! Now the staff say: The computer say no. We go more and more in "little Brittain" where the common sense does not exist and the computer is king

August 14, 2017
Unprompted review

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