An exceptional company that go above and beyond to ensure first class customer service . Hannah has been brilliant making sure our bathroom fittings were delivered on time for a bathroom renovation w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bathroom shop redeemed themselves....really worked hard to put problems right. Martin was a star and even offered to load a van and bring order straight away. big thanks you ...........Order not arri... See more
Company replied
They have been a delight to do business with. Beginning with the pleasure of having human interaction on the phone, they have great technical knowledge and expertise with which to advise,  their prod... See more
My whole experience with Wakefield bathrooms has been fantastic. The products that I purchased were fantastic and at a much cheaper price than other suppliers. The customer service has been second to... See more
Company details
Written by the company
We are BathroomshopUK, we offer some of the biggest and best bathroom brands available here in the UK with the best possible discounts, we buy in bulk to give you the best possible discounts and an after sales care to match. We have years of experience in all thing’s bathrooms, we are here and happy to help with any questions you may have. We offer too many brands to list here but all have been carefully selected to offer our customers a good range of quality branded goods, we have tried to offer a brand for all budgets, however you really do pay for what you get, we are more than happy to talk through your purchase and work out what is the best fit for your new bathroom, from Duravit and Vitra to Hansgrohe and Keuco or Zehnder and Vogue there’s no limit to what we can offer you. We are here for you always to chat, Happy Shopping!!
Contact info
Ings Mill, WF5 9HQ, Ossett, United Kingdom
- 01924 267717
- sales@bathroomshopuk.co.uk
- www.bathroomshopuk.co.uk
4.7
Excellent
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast & Efficient
Fast, efficient, transparent and great communication. Everything a business should be. So, thank you
November 7, 2024
Reply from Bathroom Shop UK
Thank you for the kids words and review. :-) BSUK
Advertisement
not really fair
i ordered 2 flush plates that could easily have been returned as they were untouched, the builder made a mistake and realised they were wrong.
Most companies would be flexible and allow a return of an untouched product they could easily resell but this company point blank refused.
November 11, 2024
Unprompted review
Reply from Bathroom Shop UK
Hi Emma, I’m sorry for the late response to your review, i wanted to look into this and see if it was firstly handled correctly and secondly if there’s anything else we could do for you. We do aim for complete customer satisfaction where possible.unfortunately on this occasion there’s nothing i can do, I have looked back into the order, to see you had the flush plated delivered on the 10th of July, then the request to return them was made on 11th November, our returns policy is like most others 30 days, if this was maybe a week over we could try get dispensation on the odd occasion but as you can see it’s 4 months. To add to that the flush plates you ordered were special finished, and not stocked lines, they aren’t the fast moving colours, or we might have been able to put them into stock to resale. We are really sorry you feel we were “not really fair” - I have passed all the information on to management to see if there’s anywhere we can improve as a company going forward. BSUK
Excellent service and advice
We received excellent service and support from Bathroom Shop UK. The team went over and above what could be expected in terms of sourcing and delivering a wide range of products efficiently, speedily and at very competitive prices as well. Thoroughly recommend going to them for all bathroom needs - cannot praise the team highly enough.
February 1, 2024
Unprompted review
Reply from Bathroom Shop UK
Thank you Jonny, appreciate the business and the review. BSUK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.