Bathroom Takeaway Reviews 

3,225
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 866 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often praise the fantastic value, beautiful designs, and impressive durability of the various bathroom fixtures they purchased online. People love how simple the ordering system is, alongside consistently prompt shipping that ensures everything arrives safely and well-protected. Many buyers appreciate the helpful support team and state they would gladly return for future home renovation projects. However, some customers also noted frustrations regarding delivery communications, missing tracking details, and occasional careless courier handling issues. A few reviewers additionally mentioned receiving damaged goods or experiencing unexpected delays when trying to secure quick replacements.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with fast... See more

Product

Consumers find product quality and value to be exceptionally positive, praising the excellent pricing,... See more

Service

Clients share positive opinions on service, highlighting quick delivery, helpful staff, and great prices.... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items online... See more

Quality

Customers had positive experiences with quality, frequently noting that items arrived in excellent condition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Katie Burke at Bathroom Takeaway in Minworth was outstanding. She was, so professional thorough, informative and really helpful, nothing was too much trouble for her . The products are also excellent... See more

Rated 5 out of 5 stars

After being let down by several firms not being able to supply a particular Kartell radiator, l came across your site and the Boden radiator. The price was great, the size was right, the style is lo... See more

Rated 5 out of 5 stars

I ordered 2 radiators which arrived quickly and were well packaged. One box was slightly damaged but the product was fine inside. The radiators look great and price and guarantee period were better t... See more

Rated 5 out of 5 stars

Really happy with my experience with Bathroom Takeaway. Great service, good prices and plenty of choice. Everything went smoothly, and I’m really pleased with the overall experience. Would definitely... See more


Company details

  1. Bathroom Supply Store
  2. also in
  3. Bathroom Remodeler
  4. Radiator Shop

About Bathroom Takeaway

Written by the company

We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!

At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.

Visit us online or in store and discover how easy it is to transform your bathroom for less./

Our Promises

Written by the company

Product Guarantee
We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
30-Day Money Back Guarantee
If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
Price Guarantee
We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
Free Delivery over £399
We offer free standard delivery on all orders £399 or more to UK Mainland.
Social Media
Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(3,225)

868 reviews in the last 12 months

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Rated 5 out of 5 stars

Katie Burke at Bathroom Takeaway in…

Katie Burke at Bathroom Takeaway in Minworth was outstanding. She was, so professional thorough, informative and really helpful, nothing was too much trouble for her . The products are also excellent quality and price. This will definitely be our first port of call for all of our bathroom needs in the future . Top marks

October 16, 2026
Unprompted review
Rated 5 out of 5 stars

Jack was very helpful and advised me on…

Jack was very helpful and advised me on the valves required. Quick delivery, opened to look at towel rail looks lovely but not fitted yet. All round very pleased with service cannot fault them at all.
Would recommend them for service and delivery. 😁

October 12, 2026
Rated 1 out of 5 stars

Very very disappointed

Very very disappointed. Ordered a radiator at what seemed to be a good price. Delivery was about £20 and in "1 - 4 working days". There was a tracking link on email but then that stopped working. Emailed to find out what is going on after 5 working days. Received a reply saying that the item was being returned to sender as there was an issue with the courier. No idea why this happened as we are renovating a house and have been in every day since we ordered. Now I have a plumber coming this wednesday to connect everything up in the kitchen but we have no radiator for him to connect so will have to pay more for him to return and we will have a very cold kitchen. Absolutely crap service from a company that sells items via it's website. I would avoid if I were you and use another company.

October 12, 2026
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Jerry,

Thank you for your review.

I am sorry to have seen your review.

Please accept our sincerest apologies for the delays and any confusion.

I have investigated your query and I can see you raised your order 10/10 and dispatched the next working day 12/10.

You contacted us 17/10 to chase delivery and were advised that the courier was returning the order to us. After further investigation this was due to the item being damaged in transit.

I can see that a replacement was then sent to you on 20/10.

I do sincerely apologise for the issue you have experienced and we will be investigating this further with our courier.

Kind regards,

- Bathroom Takeaway

Rated 5 out of 5 stars

This was my first order from this…

This was my first order from this company as I only just discovered them on line. Being a builder we install many bathrooms, on this occasion we needed a rather large shower screen the price point was hands down the cheapest anywhere including our usual suppler. Screen arrived quicker than expected which was fantastic as we needed it urgently to complete a project. Screen and fittings you couldn’t fault. My one criticism would be a little more information from delivery company would definitely help as it just arrived without any communications, and being a heavy item may cause difficulties for some customers. That said Great service from Andrew at take away bathrooms we will definitely be using them again in the future.

October 9, 2026
Rated 3 out of 5 stars

Delivery driver couldn't off load due…

Delivery driver couldn't off load due to age

October 12, 2026
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Tom,

Thank you for your review.

I am sorry to have seen your review.

I have investigated your query and I can see your order was successfully delivered 13/10.

We will of course investigate with the courier about their drivers and the tools provide for them to be able to load and unload items safely.

Please accept our apologies for any inconvenience caused by this.

Kind regards,

- Bathroom Takeaway

Rated 5 out of 5 stars

Fantastic Customer Service and Communication

We have had a fantastic experience with Bathroom Takeaway. The ordering process was simple and straightforward, and we were kept well informed throughout regarding our delivery updates and arrival.

Due to an error on our part, we ordered an item in the wrong size. However, the customer service team have been extremely helpful, friendly and supportive in helping us resolve the issue.

We would highly recommend Bathroom Takeaway and would not hesitate to use them again in the future!

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Nathan was so helpful

Nathan was so helpful, offering a rare high level of customer service! Delivery came quickly, and we are very pleased with the products - will be ordering again.

October 6, 2026

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