Battery Trader Reviews 424

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of finding the right product on the website, the quick and efficient delivery service, and the overall excellent quality of the batteries. Many people highlight the helpful and knowledgeable staff, making the ordering process smooth and pleasant. Consumers are particularly satisfied with the performance of the batteries, often noting their longevity and effectiveness. However, some customers also noted issues with missing battery terminals upon delivery or batteries not meeting advertised performance expectations. A few reviewers also mentioned receiving a battery that was not the exact specification ordered, and some experienced a lack of response to emails regarding order status.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers were pleased with the quick delivery and ease... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Service

People report positive experiences with service. Customers consistently praise the promptness and efficiency,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the good quality of the batteries, noting they... See more

Order

Users describe positive interactions with the ordering process. Many customers found the website easy to use,... See more

Based on these reviews

Rated 5 out of 5 stars

It was easy to find the correct replacement battery for my UPS on their website. The price was reasonable, much cheaper than Amazon. Delivery charge was fair. Dispatch and delivery were very fast (by... See more

Rated 5 out of 5 stars

Needed a new battery for my ride on lawnmower and having used Battery Trader in the past had no hesitation in purchasing the battery from them. The type was easy to find and delighted to see that ther... See more

Rated 5 out of 5 stars

The website made it easy to find the battery I needed, and the ordering and delivery process was smooth and quick. I obviously can't comment on the performance of the battery, but it's looking good so... See more

Rated 5 out of 5 stars

To start, the information on their web site made it easy to identify the batteries I required. Ordering was easy, delivery was fast. The batteries were as described. I was able to put both my mobility... See more

Rated 1 out of 5 stars

What a terrible company. My original batteries lasted 5 years. The batteries I bought from battery trader for $1500 lasted 7 months. The refuse to honor their warranty and just keep asking dumb que... See more

Rated 5 out of 5 stars

Excellent service, fast, honest and efficient. Easy to fo business with. I still have the defective battery sent to me by one of the competion. Money refunded through Credit Card company. Always ch... See more

Rated 1 out of 5 stars

Sent a 2 year follow up from orders@, a thinly disguised spam sales email masquerading as after-care. No unsubscribe. They refused to remove my details in favour of arguing. OK, argue with the ICO a... See more

Rated 5 out of 5 stars

Have been buying scooters batteries from this supplier for years and I can honestly say that there was never a problem with either the delivery or the quality of the batteries! Five stars from me! Tha... See more

Rated 5 out of 5 stars

Helpful with phone enquiry leading to purchase of battery for stair lift. Quick delivery. Now fitted and working well. Great service all round

Rated 5 out of 5 stars

Orders by phone helpful polite and sorted quickly kept in touch all the way and updated on delivery no faults 10 out of 10 thanks follow up emails

Rated 5 out of 5 stars

I was looking at the lithium option from battery traders for my mobility scooter as I have bought the generic ones before the price was my main concern but decided to go for them. I’m very happy with... See more

Rated 5 out of 5 stars

Well done guys!!! I wasn’t sure if your batteries will fix my issue - I was thniking about my weight to be a problem! But it was old batteries fault. Now I am free to go anywhere I want arround my tow... See more

Rated 5 out of 5 stars

Advice and help was clear and helpful. Batteries supplied work well and allow continued use of an old cutting tool when needed.

Rated 5 out of 5 stars

easy to use website, found what I was looking for quickly, order placed no problem and delivered on day expected. Quality battery

Rated 5 out of 5 stars

My ride on mower battery replacement was delivered before the promised date in perfect condition. Fitted the same day to the mower, it is performing well.

Rated 5 out of 5 stars

Very prompt and comprehensive reply to my enquiry, as a result of which I bought the battery and charger that were recommended and am very satisfied with both. First class service, which is much appr... See more

Rated 5 out of 5 stars

Quick delivery, well packaged and easy to fit. Got follow up email with helpful charging tips which was great. Excellent!

Rated 5 out of 5 stars

Back in May this year, I bought online a battery from "Battery Trader" for my hedge trimmer. This company provided prompt service, and the battery lasts for a good while between charges. Alan Cunning... See more

Rated 5 out of 5 stars

Excellent! Very helpful and professional to deal with. Collect and return service worked very well, exactly what was required. Thank you.

Rated 5 out of 5 stars

The battery was just what I needed, fitted nicely, just had to soldier two wires, but they sent the directions and it was done in no time ,and at a very good price, thanks,and the delivery was so qu... See more

Rated 5 out of 5 stars

The gentleman who was my initial contact was very helpful and his advice on what batteries I needed was very much appreciated. First class service .

Rated 5 out of 5 stars

Great company, needed a bit of advice very helpful. Batteries purchased and lift cushion up and working again. Fantastic service.

Rated 5 out of 5 stars

Good advice, quick delivery and good quality. The only negative, was I live half a mile from the premises and I could not pick it up in person.

Rated 1 out of 5 stars

I purchased two batteries from this company, hoping for a performance of 15 to 20 miles. Unfortunately, they only delivered about two miles of range. After discussing this with my bank, they gra... See more

Company replied

Rated 5 out of 5 stars

all things from ordering to receiving our batteries and ease of fitting made this a very pleasant experience. well done

Rated 5 out of 5 stars

Stocking batteries for garden equipment powered by rechargeable batteries giving them longer usable life helps save the environment by not having to tip them and money on replacement. Batteries arriv... See more

Rated 5 out of 5 stars

This was a reorder of batteries purchased more than 5 years ago but my details had been retained and the transaction was swift delivery was on time no problem thank you all envolved

Rated 5 out of 5 stars

Easy to use website and order things and the scooter batterys were dispatched quickly and arrived in three days.

Rated 5 out of 5 stars

Every aspect of order to delivery was first class. I then got an email on how to look after the battery which I thought was a great touch and very helpful.

Rated 5 out of 5 stars

Great delivery time. Battery was exactly the one I needed for my mobility scooter. I can now get out again.

Rated 5 out of 5 stars

Very helpful sales team. Advice on battery upgrade was first class, I now have a 20% increase in range. A first class service. Thank you for your help and advice.

Rated 5 out of 5 stars

Good helpful service, and helpful ordering, prompt delivery. Battery condition was good just needed a top up charge, and instructions for fitting very helpful

Rated 5 out of 5 stars

Item arrived as described. And pleased with the battery and advice given on keeping batteries in good condition

Rated 5 out of 5 stars

I rang up battery trader after seeing thier online advert and reading other positive reviews and gentleman was very knowledgeable knew exactly what I wanted, so I made my order and received my order a... See more

Rated 5 out of 5 stars

Very happy with my battery purchase. Good advice from suppliers and great delivery time.

Rated 5 out of 5 stars

Exalant service prompt delivery arrived on time staff went above and beyond to help

Rated 5 out of 5 stars

Really helpful service, prompt delivery, could not ask for better...thank you

Rated 5 out of 5 stars

Excellent help over the phone sourced exactly what I needed and posted very quickly

Rated 5 out of 5 stars

Great service and quick delivery. Very happy to order again from Battery Trader. Good help when you need it, too.

Rated 5 out of 5 stars

Delivery was very quick and the price was half of other suppliers so really pleased with the overall experience.

Rated 5 out of 5 stars

Very helpful staff, from the first phone call, from ordering the correct battery, and receiving the battery .

Rated 5 out of 5 stars

this was my 3rd order from yourselves, cant fault your service and knowledge that you have passed on to me. don't mend that's not broken.

Rated 5 out of 5 stars

I ordered a battery for my mower online from Battery Trader, great service, and the battery works well. APC

Rated 5 out of 5 stars

Brilliant service and fast delivery The best battery on the market for your mobility scooter

Rated 5 out of 5 stars

Quick service. Ordered a replacement battery from my generator. Arrived quickly and fitted perfectly.

Rated 5 out of 5 stars

Very pleased with my experience with battery trader. Excellent communication and fast delivery. Thank you for getting me back on the road ☺️ Woul 100% use this company again

Rated 1 out of 5 stars

Very very bad after sales service. Battery failed 7 months after purchase. Customer service have blamed it in me, when the battery is obviously faulty. They are refusing to refund or replace and their... See more

Rated 1 out of 5 stars

Misleading advertising – supplied the wrong battery I ordered what was described as a “Yuasa YTZ14S compatible replacement” battery from Battery Trader (Order #123312, September 2025)... See more


Company details

  1. Battery Store

Information provided by various external sources

Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devices Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devices


Contact info

4.8

Excellent

TrustScore 5 out of 5

424 reviews

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1-star

Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service

Helpful with phone enquiry leading to purchase of battery for stair lift. Quick delivery. Now fitted and working well. Great service all round

November 16, 2025
Rated 5 out of 5 stars

Well done guys!!

Well done guys!!! I wasn’t sure if your batteries will fix my issue - I was thniking about my weight to be a problem! But it was old batteries fault. Now I am free to go anywhere I want arround my town - very good range!!!!

November 10, 2025
Rated 5 out of 5 stars

Battery Power

Needed a new battery for my ride on lawnmower and having used Battery Trader in the past had no hesitation in purchasing the battery from them. The type was easy to find and delighted to see that there had been no price increase. Excellent service all round.

November 7, 2025
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Rated 5 out of 5 stars

Good Experience

Good advice, quick delivery and good quality.
The only negative, was I live half a mile from the premises and I could not pick it up in person.

October 24, 2025
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Rated 5 out of 5 stars

Very prompt and comprehensive service

Very prompt and comprehensive reply to my enquiry, as a result of which I bought the battery and charger that were recommended and am very satisfied with both. First class service, which is much appreciated!

September 10, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, fast, honest and efficient.
Easy to fo business with. I still have the defective battery sent to me by one of the competion. Money refunded through Credit Card company. Always check the reviews.

September 29, 2025
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Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE!!

Misleading advertising – supplied the wrong battery

I ordered what was described as a “Yuasa YTZ14S compatible replacement” battery from Battery Trader (Order #123312, September 2025). Instead of supplying an equivalent, they sent me a US Powersports USZ14S. (a much cheaper battery)

The USZ14S is not the same specification as the Yuasa YTZ14S:

Yuasa YTZ14S: 11.8 Ah, 230 CCA

USZ14S supplied: 11 Ah, 200 CCA

That’s 800 mAh less capacity and 30 A less cranking power. This is a material shortfall in both specification and performance.

When I raised the issue, their responses were dismissive and gaslighting – suggesting I had “buyer’s remorse” and trying to claim that batteries are “perishable” and therefore not returnable. They also told me my rights were “time-limited,” which is incorrect under UK consumer law (Consumer Rights Act 2015 gives a 30-day right to reject goods not as described).

This is misleading advertising: they use the Yuasa model name in the product listing, omit critical specifications like CCA, and then ship an inferior substitute.

I have escalated the matter with a Section 75 claim through my card provider and reported Battery Trader to Trading Standards.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Good helpful service

Good helpful service, and helpful ordering, prompt delivery.
Battery condition was good just needed a top up charge, and instructions for fitting very helpful

September 18, 2025

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