Battery Trader Reviews 

476
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of products, noting that batteries perform well and are as described. Many highlight the excellent service, with helpful and knowledgeable staff. The ordering process is easy and smooth, complemented by extremely fast, often next-day, dispatch and delivery, along with competitive pricing. However, some customers noted issues with product longevity, as batteries failed sooner than anticipated. A few also reported receiving incorrect items or products with missing components. Additionally, some reviewers were not happy with after-sales service, citing unresponsiveness or unprofessional communication.

What people talk about most

Product

Customers consistently note positive experiences with product quality and performance, with many praising the... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful and knowledgeable staff,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Order

Consumers find the ordering process to be positive, with many describing it as extremely simple and easy,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the good quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The replacement batteries were very well packaged along with full instructions and a link to the internet as to how to fit them. The links made fitting them straight forward and l soon had the equipm... See more

Rated 5 out of 5 stars

Have had such a great experience with this company , easy to use website with plenty of information to make sure you get the correct batteries that you need. They arrived in super quick time and they... See more

Rated 5 out of 5 stars

Id not buy any batteries for my mobility scooters anywhere else, I recently bought a set for my veleco faster and wow I can now fly. The service, expert advice and delivery is the best, they above and... See more

Rated 5 out of 5 stars

Excellent service. Ordered pack of 2 mobility scooter batteries on Tuesday, and they were delivered Thursday. Phoned them up that same day as needed help because batteries weren't charging. Sent ph... See more


Company details

  1. Battery Store

Information provided by various external sources

Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devices Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devices


Contact info

4.8

Excellent

TrustScore 5 out of 5

476 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(476)

120 reviews in the last 12 months

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Rated 1 out of 5 stars

I purchased two batteries from this…

I purchased two batteries from this company, hoping for a performance of 15 to 20 miles. Unfortunately, they only delivered about two miles of range. After discussing this with my bank, they graciously issued a refund.

However, I received a concerning response from the company, including threats of legal action for not returning the funds. I have made it clear that I will not repay for items that do not meet expectations. I offered to return the batteries, as they are very defective, but the company seems unwilling to facilitate that.

Though disappointed by my experience, as the company seems dismissive of their warranty commitments, I refuse to let this setback define me. Their comments suggesting I should limit my travels were disrespectful, but I chose to stand firm.

To protect my rights, I have decided to enlist a lawyer who is prepared to take on my case. I urge others to approach this company with caution, as my experience highlights significant concerns about their customer service and support for individuals with disabilities. Trust your instincts; you deserve better.

July 17, 2025
Unprompted review
Battery Trader logo

Reply from Battery Trader

Dear Mr Gill

We are glad you took our advice and sought legal counsel for the pending action we initiated. You may also want to consult with the same firm about the potential consequences of defamation and libel. You should probably take these comments down before they are included.

Rated 5 out of 5 stars

Have been buying scooters batteries…

Have been buying scooters batteries from this supplier for years and I can honestly say that there was never a problem with either the delivery or the quality of the batteries! Five stars from me! Thank you

June 26, 2025
Rated 5 out of 5 stars

Good company

The gentleman who was my initial contact was very helpful and his advice on what batteries I needed was very much appreciated.
First class service .

June 26, 2025
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Rated 5 out of 5 stars

The battery was just what I needed

The battery was just what I needed, fitted nicely, just had to soldier two wires, but they sent the directions and it was done in no time ,and at a very good price, thanks,and the delivery was so quick .

June 26, 2025
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