My mum has dementia and everything we do these days is not easy . The care and support that Kelly and the team have shown my mum has been wonderful and couldn’t ask for better. Mum had a few issues w... See more

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Kelly was extremely kind and professional instilling a feeling of confidence in the eye test results. The other staff were friendly and kind. My problem was the price. Despite using my existing f... See more
Had my eye examined at Bayfields and I was really impressed with the care and attention given throughout the whole process. I think I was seen by Kelly and she explained every detail of every procedur... See more
We have used Bayfields in Abingdon for many years. The staff are friendly, courteous and knowledgeable, and take care to ensure a successful experience. The products are quality and supplied quickly.
Company details
About Bayfields Opticians & Audiologists - Abingdon
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
23 Stert Street, Abingdon, OX14 3JF, Abingdon, Oxfordshire, United Kingdom
- 01235520849
Comprehensive eye tests
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Excellent Centre
The staff, both administrative and clinical, were extremely friendly in addition to being very professional. The ophthalmologist who examined me was very through in her examination, and explained at each stage what she what she was doing and the results she was finding. I had no sense of being rushed, and the whole experience was relaxed and pleasant.
Eyes examination thorough and fully…
Eyes examination thorough and fully explained. Friendly and knowledgeable. Prompt follow up by optician after liaising with eye hospital.
New glasses arrived on time.
Such good explanation of everything…
Such good explanation of everything that is happening and what needs to happen. Very friendly and clean...
It was comprehensive and very…
It was comprehensive and very informative. Not salesmen like at all. Presented all my options and spent a lot of time with me and addressed my concerns.
Thorough and Comprehensive
The examination was extremely thorough and the audiologist explained the diagnosis and costs clearly. I would have liked to have received written details of the options offered which I requested but I didn’t receive promised email.
Extremely thorough eye test
Extremely thorough eye test, nothing was too much trouble and the optician was delightful with my teenager
Polite and friendly staff
Polite and friendly staff. Opreet was excellent and professional and carried out a thorough test for me
My eye examination examiner (Kelly) was…
My eye examination examiner (Kelly) was v good, thorough, friendly and made you feel comfortable. Definitely 5 stars.
The selection of spectacles was easy but I would give 3-4 stars for value of money. The service was good - 4 stars.
Very helpful and great service
Audiologist was extremely patience with my Mum and took time explainimg everything for her. The resulting hearing aid are wonderful and Mum is enjoying joining conversations and hearing the birds again
Helpful and cheery
The expertise and helpfulness of the staff and the timely e-mails for my appointments and pick up day and time for my prescription.
Once again a thorough and expert…
Once again a thorough and expert examination by Kelly
I had a very thorough eye test
I had a very thorough eye test. Everything during the process clearly explained.
May use AI-assist with repliesRead more
Caring approach and pleasant…
Caring approach and pleasant environment.
My new hearing aids are great and I was given lots of advice on how to care for them.
Thank you.

Reply from Bayfields Opticians & Audiologists - Abingdon
Friendly and helpful staff.
My examination was very thorough
My examination was very thorough, everything explained and I felt very well cared for.

Reply from Bayfields Opticians & Audiologists - Abingdon
Always great service at Abingdon would…
Always great service at Abingdon would not go anywhere else. First class service

Reply from Bayfields Opticians & Audiologists - Abingdon
Very nice people
Very nice people. Though I have not yet collected my new glasses. Recieved a text to call and book to collect them. Have tried to call 4 times with no answer, so i will just drop in and collect them.

Reply from Bayfields Opticians & Audiologists - Abingdon
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