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Bayfields Opticians & Audiologists - Abingdon Reviews 

46
TrustScore 4.5 out of 5

4.5

23 Stert Street, Abingdon, OX14 3JF Abingdon, Oxfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My mum has dementia and everything we do these days is not easy . The care and support that Kelly and the team have shown my mum has been wonderful and couldn’t ask for better. Mum had a few issues w... See more

Rated 4 out of 5 stars

Kelly was extremely kind and professional instilling a feeling of confidence in the eye test results. The other staff were friendly and kind. My problem was the price. Despite using my existing f... See more

Rated 5 out of 5 stars

Had my eye examined at Bayfields and I was really impressed with the care and attention given throughout the whole process. I think I was seen by Kelly and she explained every detail of every procedur... See more

Rated 5 out of 5 stars

We have used Bayfields in Abingdon for many years. The staff are friendly, courteous and knowledgeable, and take care to ensure a successful experience. The products are quality and supplied quickly.


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Abingdon

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 23 Stert Street, Abingdon, OX14 3JF, Abingdon, Oxfordshire, United Kingdom

  • 01235520849

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.5

All reviews

(46)

2,127 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Centre

The staff, both administrative and clinical, were extremely friendly in addition to being very professional. The ophthalmologist who examined me was very through in her examination, and explained at each stage what she what she was doing and the results she was finding. I had no sense of being rushed, and the whole experience was relaxed and pleasant.

January 22, 2026
Rated 4 out of 5 stars

Thorough and Comprehensive

The examination was extremely thorough and the audiologist explained the diagnosis and costs clearly. I would have liked to have received written details of the options offered which I requested but I didn’t receive promised email.

December 12, 2025
Rated 5 out of 5 stars

Very helpful and great service

Audiologist was extremely patience with my Mum and took time explainimg everything for her. The resulting hearing aid are wonderful and Mum is enjoying joining conversations and hearing the birds again

November 28, 2025
Rated 5 out of 5 stars
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're happy to hear that your hearing test was quick and easy. We appreciate your feedback and your time.

Rated 5 out of 5 stars

Caring approach and pleasant…

Caring approach and pleasant environment.
My new hearing aids are great and I was given lots of advice on how to care for them.
Thank you.

June 30, 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're happy to hear that you appreciate our caring approach and pleasant environment. We're glad you are enjoying your new hearing aids and the advice we provided. Thank you.

Rated 5 out of 5 stars

My examination was very thorough

My examination was very thorough, everything explained and I felt very well cared for.

June 10, 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're glad you felt well-cared for and that your examination was thorough. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Always great service at Abingdon would…

Always great service at Abingdon would not go anywhere else. First class service

May 22, 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We're happy to hear that you consistently receive great service at Abingdon. Thank you for your positive feedback and kind words.

Rated 4 out of 5 stars

Very nice people

Very nice people. Though I have not yet collected my new glasses. Recieved a text to call and book to collect them. Have tried to call 4 times with no answer, so i will just drop in and collect them.

June 19, 2025
Bayfields Opticians & Audiologists - Abingdon logo

Reply from Bayfields Opticians & Audiologists - Abingdon

We appreciate your feedback. We're sorry you had trouble reaching us by phone to schedule your glasses collection. Please feel free to drop in at your convenience, and we will be happy to assist you.

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