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Bayfields Opticians & Audiologists - Cricklade Reviews 24

TrustScore 4.5 out of 5

4.6

82 High Street, SN6 6DF Swindon, GB


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Rated 5 out of 5 stars

John I think was his name at Cricklade branch did my contact lens and sight test. Has an excellent manner about him, well presented and cleaned equipment as went. Explained everything really clearly.... See more

Rated 5 out of 5 stars

Excellent customer care and knowledgeable staff. First time visiting, but from booking, through my eye examination and providing my new glasses it was excellent. I can be tough with things lik... See more

Rated 4 out of 5 stars

Made welcome for my appointment with a welcome coffee. Optician was friendly, well informed and explained matters carefully and clearly. I then had the opportunity to select frames for recommended rea... See more

Rated 5 out of 5 stars

Today was my first visit to the Cricklade branch and I felt it was one of the most thorough eye tests I have ever had, multiple screenings and excellent information from the optometrist. Time did not... See more


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Cricklade

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 82 High Street, SN6 6DF, Swindon, United Kingdom

  • 01793750415

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

John I think was his name at Cricklade…

John I think was his name at Cricklade branch did my contact lens and sight test. Has an excellent manner about him, well presented and cleaned equipment as went. Explained everything really clearly. I have been using this opticians for nearly 20 years starting when it was independent. Wasn’t impressed at first visit when became Bayfields but gave one last chance before I looked to change. John was excellent so will continue with Bayfields Cricklade while he is there . The reception staff are always brilliant as well.

April 22, 2026
Rated 5 out of 5 stars

Excellent glasses and care …

Excellent customer care and knowledgeable staff.

First time visiting, but from booking, through my eye examination and providing my new glasses it was excellent.

I can be tough with things like glasses but the recommended pair has survived 3 months trekking around Costa Rica and Panama, and still look great.

December 1, 2025
Rated 5 out of 5 stars

Went here following a traumatic…

Went here following a traumatic mis-diagnosis at another reputable opticians. It took me 4 years to pluck up the courage to visit another optician. A thorough google later and I chose to go to Bayfields. And I was not disappointed! From the moment I walked in I was welcomed and put at ease. Time was taken to thoroughly check my eyes and to select a pair of glasses. I simply cannot recommend them enough.

March 25, 2026
Rated 5 out of 5 stars

The optician that checked my eyes was…

The optician that checked my eyes was very patient with me and helped me to not feel worried or nervous it was the best appointment I've had so far and his colleagues are all very kind to me and friendly I really like it there,and the ladies that fit my glasses are great too
( April age 9 )

February 17, 2026
Rated 4 out of 5 stars

Thank you for efficient, friendly service.

Made welcome for my appointment with a welcome coffee. Optician was friendly, well informed and explained matters carefully and clearly. I then had the opportunity to select frames for recommended reading glasses. These were available to collect 12 days later.

January 12, 2026
Rated 5 out of 5 stars

Today was my first visit to the…

Today was my first visit to the Cricklade branch and I felt it was one of the most thorough eye tests I have ever had, multiple screenings and excellent information from the optometrist. Time did not seem to be an issue and the support team around did their best on helping me choose glasses and offered a great scheme that enabled me to additional discount as well. Thank you

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience at a new optician

Reception staff were very welcoming. The optician explained everything to me and I was delighted to find that despite needing perhaps a tweak on my prescription it wasn’t worth me buying new glasses yet most opticians persuade you to spend money on new glasses that I wasn’t persuaded here to change anything

November 14, 2025
Rated 5 out of 5 stars

Staff are all amazing and so welcoming

Staff are all amazing and so welcoming. Never been here before but now won’t go anywhere else! Just outstanding

July 9, 2025
Bayfields Opticians & Audiologists - Cricklade logo

Reply from Bayfields Opticians & Audiologists - Cricklade

We're happy to hear that our team made you feel so welcome. It's wonderful knowing you had an outstanding experience and will return.

Rated 5 out of 5 stars

Friendly and informative

Friendly and informative

June 17, 2025
Bayfields Opticians & Audiologists - Cricklade logo

Reply from Bayfields Opticians & Audiologists - Cricklade

We're glad you found our staff friendly and helpful. We appreciate your recommendation very much!

Rated 5 out of 5 stars

Contact lense trial SUCCESS

Delightful pleasant staff. A welcoming light & spacious reception. This was my 3rd attempt at trying Contact lenses - such a different experience! Bayfields opticians provided a completely different approach. Each step was patiently explained & I felt confident (if a little like a dunce!) but I got there in the end. I departed wearing contact lenses, confident that I was capable of removing later without my ‘coach’. I’m thrilled and very grateful. HIGHLY RECOMMEND THIS OPTICIAN.

May 27, 2025
Bayfields Opticians & Audiologists - Cricklade logo

Reply from Bayfields Opticians & Audiologists - Cricklade

We're happy to hear that you had such a positive experience! It's wonderful that our team made you feel comfortable and confident during your contact lens fitting. Thank you for highly recommending our services; we appreciate your feedback.

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