Friendly, welcoming and professional team. Made my children welcome and involved in their eye exams. I would thoroughly recommend

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The staff are very caring and professional Atmosphere in the shop is always calm and relaxing Also staff relate well to any special needs of their customers
Been using this branch since 1997 and they are great and the team of Paul, Rakhee and now Stuart...always very professional and always helpful and very friendly and welcoming and a good selection of g... See more
Company replied
I intended to give you 5 stars, you and your staff were excellent, knowledgable and caring . You dealt with my vision and my hearing superbly-well done. See you next week!
Company details
About Bayfields Opticians & Audiologists - Headingley
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
14 Otley Road,, LS6 2AD, LEEDS, West Yorkshire, United Kingdom
- 0113 2751303
Comprehensive eye tests
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Friendly and professional team
Friendly, welcoming and professional team. Made my children welcome and involved in their eye exams. I would thoroughly recommend
will use again even though generally expensive
just effective and straightforward. staff pleasent and professional.
The only optician I go to
The only optician I go to. Always friendly and helpful and, crucially, not pushy.
Friendly staff and Evie looked after me…
Friendly staff and Evie looked after me very well and explained all of the treatments I needed
Happy Customer
The staff are very caring and professional
Atmosphere in the shop is always calm and relaxing
Also staff relate well to any special needs of their customers
Very professional service
Very professional service, everything was explained before each step
Thorough eye examination.
Thorough eye examination with full information about new prescription and provision of new glasses.
hopefully the correct lens will be fitted before christmas
they were very helpful, But
When my new prescription lens was fitted I found they had fitted and ordered the wrong lens it should have been a vary focal lens. They accepted that if was ordered wrongly and have ordered the correct one.
I intended to give you 5 stars
I intended to give you 5 stars, you and your staff were excellent, knowledgable and caring . You dealt with my vision and my hearing superbly-well done. See you next week!
A very easy experience
Friendly efficient service.
Excellent eye test
Excellent eye test which identified a potential glaucoma issue requiring further investigation.
All the staff were friendly, helpful and knowledgeable.
Time was taken to really understand…
Time was taken to really understand what my needs were for new glasses and explain options available to me.
May use AI-assist with repliesRead more
Extremely overpriced
Extremely overpriced, staff used to be great but that’s the only reason I went back.

Reply from Bayfields Opticians & Audiologists - Headingley

Reply from Bayfields Opticians & Audiologists - Headingley

Reply from Bayfields Opticians & Audiologists - Headingley
Excellent
Been using this branch since 1997 and they are great and the team of Paul, Rakhee and now Stuart...always very professional and always helpful and very friendly and welcoming and a good selection of glasses.

Reply from Bayfields Opticians & Audiologists - Headingley
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