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Bayfields Opticians & Audiologists - Lytham St Annes Reviews 54

TrustScore 4.5 out of 5

4.7

38 St Annes Road West ,, FY8 1RF Lytham St Annes, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Bayfields staff are always warm and welcoming and very helpful. My partner and I are both disabled and I am also carer for my elderly mum and all 3 of us are treated with care and professionalism at o... See more

Rated 5 out of 5 stars

I have been taken very good care of in both my recent eye examinations & in choosing my frames for my next pair of glasses. I was given plenty of help & advice, making the whole experience much easier... See more

Rated 5 out of 5 stars

I have had a few problems with my vertigo and not so good at seeing out of my right eye, but this was all put to rest by my in depth eye exam

Rated 5 out of 5 stars

My first time and now my go to! All staff I met were lovely, really pleasant and smiley. Kelly, my optician, was super nice, professional, and explanatory, keeping me well informed for the dura... See more

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Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Lytham St Annes

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 38 St Annes Road West ,, FY8 1RF, Lytham St Annes, United Kingdom

  • 01253 723866

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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Rated 5 out of 5 stars

Professional but caring staff

Bayfields staff are always warm and welcoming and very helpful. My partner and I are both disabled and I am also carer for my elderly mum and all 3 of us are treated with care and professionalism at our appointments.

March 28, 2026
Rated 1 out of 5 stars

Missing OCT Scan

Website says "Advanced Eye Test with OCT Scan".
OCT Scan not performed even though a previous OCT Scan had found problems.

May 12, 2026
Rated 5 out of 5 stars

in depth eye test

I have had a few problems with my vertigo and not so good at seeing out of my right eye, but this was all put to rest by my in depth eye exam

May 6, 2026
Rated 5 out of 5 stars

Excellent comprehensive eye…

Excellent comprehensive eye examination by a very knowledgeable Optometrist. Explained in detail regards the condition of my eyes. Very precise & through. Would highly recommend. Friendly service too.

March 26, 2026
Rated 5 out of 5 stars

Kelly

Kelly, the optician was what made this visit so good. She is professional but kind. She took time to explain issues to me and though the visit took over the allotted time, she took a big chunk out of her lunch hour to ensure the best was done for me.

March 25, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service provided by all the staff, especially Kelly, who carried out a thorough examination of my eyes in a friendly and very professional manner, and also Sonja, who efficiently carried out all the follow-up procedures, including helping with the choosing and fitting of new glasses frames. I would highly recommend this branch of Bayfields.

March 24, 2026

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