Outstanding Service. I had broken my glasses, beyond repair, I thought! Ordered a replacement pair, delivery was tight before we set off for the tattoo. I was facing the experience without my dista... See more
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The appointment was timely and the staff listened to my reasons for requesting an out of sequence appointment. There seemed to be no time pressure to make quick decisions. Overall experience was good.... See more
Excellent and friendly service as always. Chi Choi is very thorough and fully explains the eye test and any recommendations. Alletha Huxley is my go to dispenser for new glasses and her advice i... See more
Having regular OCT scans at Bayfields over the years turned into a god send when a recent cataract surgery went wrong. Under the skilful guidance of Chi Choi who used earlier images to assess the prob... See more
Company details
About Bayfields Opticians & Audiologists - Nantwich
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
31/33 High Street,, CW5 5AH, Nantwich, Cheshire, United Kingdom
- 01270 629171
Comprehensive eye tests
4.6
Excellent
54 reviews
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Polite efficient staff.
Very caring and committed to finding the correct solution to your problems.
August 12, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good experience wax removal was…
Good experience wax removal was successful can hear again
July 29, 2026
Reply from Bayfields Opticians & Audiologists - Nantwich
We're delighted to hear that your Earwax removal appointment was successful and that you're hearing clearly again. Knowing we've been able to make such a positive difference is wonderful feedback to receive. Thank you for taking the time to share your experience.
Truly great opticians
Truly great optician, tremendous support team and altogether a great service
August 3, 2026
Trusted optician who was thorough with…
Trusted optician who was thorough with eye checks and tests.
August 3, 2026
Outstanding Service
Outstanding Service.
I had broken my glasses, beyond repair, I thought! Ordered a replacement pair, delivery was tight before we set off for the tattoo. I was facing the experience without my distance glasses.
Neil worked his magic and resurrected my damaged frame with my new lenses. An absolute transformation. You wouldn’t know to look at the glasses that they were repaired. I was super pleased, overwhelmed and extremely appreciative of the creative service, empathy shown and the skill and experience shared to help make my tattoo experience memorable. Thank you.
August 6, 2026
Unprompted review
A thorough check of my eyesight with a…
A thorough check of my eyesight with a brilliant optician. Really good.
July 30, 2026
Very fast and efficient appointment…
Very fast and efficient appointment with Ray Ban frame options bought in specially to make sunglass selection easy.
July 27, 2026
Staff listen and don’t pressure.
The appointment was timely and the staff listened to my reasons for requesting an out of sequence appointment. There seemed to be no time pressure to make quick decisions. Overall experience was good.
July 29, 2026
Always a professional and patient…
Always a professional and patient service.
Highly recommend.
July 15, 2026
The eye test was fine but the other…
The eye test was fine but the other staff were incredibly rude.
July 28, 2026
Unprompted review
Reply from Bayfields Opticians & Audiologists - Nantwich
Hi, We'd appreciate the opportunity to understand what happened and address your concerns. If you're happy to do so, please contact us directly so we can discuss your experience further. Providing a friendly, respectful service is very important to us.
From the moment I walked through the…
From the moment I walked through the door I was greeted by friendly and professional customer service. Would highly recommend.
July 21, 2026
Very professional and helpful
July 9, 2026
Excellent, friendly service
Excellent and friendly service as always.
Chi Choi is very thorough and fully explains the eye test and any recommendations.
Alletha Huxley is my go to dispenser for new glasses and her advice is invaluable to me.
The recently renovated shop is greatly improved too.
July 7, 2026
Lovely experience
Lovely experience, no rush, pressure and very informative staff. Great experience with the optician too who was amazing from start to finish. Highly recommend.
June 20, 2026
The eye examination was very thorough…
The eye examination was very thorough and each element was explained.
The environment is modern, friendly and welcoming. The options regarding lens and frames was discussed and short and longer term issues covered. Delivery was within the advised timeframe.
June 10, 2026
Very patient and competent optician
April 8, 2026
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