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Bayfields Opticians & Audiologists - Newcastle-under-Lyme Reviews 32

TrustScore 4.5 out of 5

4.7

8 Ironmarket,, ST5 1RF Newcastle-under-Lyme, Staffordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Another great trip to Bayfields Opticians. I can't thank the staff enough for all they do for me, going above & beyond to find just the right frames. And just when I think I have exactly the right... See more

Rated 5 out of 5 stars

Amazing service & super friendly staff! I've had a wonderful experience during my eye test. And the staff were super sweet. Dr. Khan and Ayron were super helpful with testing and spectacle fitting. Th... See more

Rated 5 out of 5 stars

The whole experience of my eye test was good from start to finish.The optician who did my test was very thorough, knowledgeable and professional.The ease of selecting new glasses was a peaceful experi... See more

Rated 5 out of 5 stars

Everything was just perfect such excellent staff the service was top class . Beautiful glasses I am so pleased to have found such a excellent opticians . They are so very friendly and very thorough th... See more


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Newcastle-under-Lyme

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 8 Ironmarket,, ST5 1RF, Newcastle-under-Lyme, Staffordshire, United Kingdom

  • 01782 617044

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Amazing choice & fabulous Staff!!

Another great trip to Bayfields Opticians. I can't thank the staff enough for all they do for me, going above & beyond to find just the right frames. And just when I think I have exactly the right one... they come up with something even better.
Also great knowledge of the products & advanced knowledge of the lens choice too. I won't go anywhere else for spectacles.
Give them a try, you won't be disappointed.
Thank you Bayfields (you know who you are at Newcastle-under-Lyme Branch)

May 8, 2026
Rated 5 out of 5 stars

Amazing service & super friendly staff!

Amazing service & super friendly staff! I've had a wonderful experience during my eye test. And the staff were super sweet. Dr. Khan and Ayron were super helpful with testing and spectacle fitting. They were kind and patient. I don't often leave revies, but this was such unique and fun experience, I just had to. As an added bonus, there's quite a bit of caffes nearby, and the location is quite lovely. Would definitely recommended!

April 21, 2026
Rated 5 out of 5 stars

Brilliant Opticians

The whole experience of my eye test was good from start to finish.The optician who did my test was very thorough, knowledgeable and professional.The ease of selecting new glasses was a peaceful experience,no hard sell or pushing offers.Would recommend this company.

April 14, 2026
Rated 5 out of 5 stars

Listened to the patients concerns

Listened to the patients concerns, recalled a final image of what strength of lens was fitted previously to contrast with latest prescription and did not exert pressure to purchase new lenses /spectacles afterwards (when the patient had little time).

March 27, 2026
Rated 5 out of 5 stars

Excellent

My optician, Helen, was exceptionally thorough, professional and highly competent throughout my appointment. She provided an excellent service and went to great lengths to clearly explain the procedures undertaken and the results.

January 13, 2026
Rated 5 out of 5 stars

Staff always do what they have…

Staff always do what they have promised, eye tests carried out professionally. I have been using the business for 40 yrs. my only criticism is that that appointments don’t run on time.

December 9, 2025

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