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Bayfields Opticians & Audiologists - Woking Reviews 74

TrustScore 5 out of 5

4.8

35 Commercial Way,, GU21 6XR Woking, Surrey, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I had a very thorough eye examination and everything was explained in detail, I wasn’t rushed during this time so that was good. Charlotte who helped me choose my glasses and sunglasses was excellent... See more

Rated 5 out of 5 stars

Sent a reminder 24 hours before the appointment and a link if I needed to change it. On the day all the staff were very pleasant and professional. I was seen on time and given a thorough and detailed... See more

Rated 5 out of 5 stars

Bayfields in Woking is an excellent place for glasses. The opticians are knowledgeable, give a thorough eye exam, and explain everything clearly. They answer all questions with patience and make you f... See more

Rated 5 out of 5 stars

Had a appointment for eye test then ordered glass that has very good advice took 2 days to make glasses ( very quick) went in to pick them up but they had a fault so had to get me another pair excelle... See more


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Woking

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 35 Commercial Way,, GU21 6XR, Woking, Surrey, United Kingdom

  • 01483 766800

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.8

Excellent

TrustScore 5 out of 5

74 reviews

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Rated 4 out of 5 stars

Professional and satisfying experience

I had a very thorough eye examination and everything was explained in detail, I wasn’t rushed during this time so that was good.
Charlotte who helped me choose my glasses and sunglasses was excellent, came away feeling that nothing was too much trouble.

April 2, 2026
Rated 5 out of 5 stars

Had a appointment for eye test then…

Had a appointment for eye test then ordered glass that has very good advice took 2 days to make glasses ( very quick) went in to pick them up but they had a fault so had to get me another pair excellent service

April 21, 2026
Rated 5 out of 5 stars

Excellent service

Sent a reminder 24 hours before the appointment and a link if I needed to change it. On the day all the staff were very pleasant and professional. I was seen on time and given a thorough and detailed eye test. The results were explained to me and the outcome- no new spectacles this time.

April 20, 2026
Rated 5 out of 5 stars

❤️ ❤️❤️❤️

The staff on this practice are absolutely amazing. They are so nice and lovely. I really enjoy going in there .
All off them are great people and offer the best services
Great costumer service

April 4, 2026

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