I had a very thorough eye examination and everything was explained in detail, I wasn’t rushed during this time so that was good. Charlotte who helped me choose my glasses and sunglasses was excellent... See more

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Sent a reminder 24 hours before the appointment and a link if I needed to change it. On the day all the staff were very pleasant and professional. I was seen on time and given a thorough and detailed... See more
Bayfields in Woking is an excellent place for glasses. The opticians are knowledgeable, give a thorough eye exam, and explain everything clearly. They answer all questions with patience and make you f... See more
Had a appointment for eye test then ordered glass that has very good advice took 2 days to make glasses ( very quick) went in to pick them up but they had a fault so had to get me another pair excelle... See more
Company details
About Bayfields Opticians & Audiologists - Woking
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
35 Commercial Way,, GU21 6XR, Woking, Surrey, United Kingdom
- 01483 766800
Comprehensive eye tests
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Always very pleased with the service…
Always very pleased with the service and advice they give me, 1st class.
Martina is outstanding!
Lovely staff and expert Opticians
Lovely staff and expert Opticians. Always listen to my concerns and perform excellent eye examinations. Glasses are always perfect.
Professional and satisfying experience
I had a very thorough eye examination and everything was explained in detail, I wasn’t rushed during this time so that was good.
Charlotte who helped me choose my glasses and sunglasses was excellent, came away feeling that nothing was too much trouble.
Great, friendly and efficient
Great, friendly and efficient service.
Martina was very thorough and took great care when measuring my eyes to the correct frames and lenses.
Had a appointment for eye test then…
Had a appointment for eye test then ordered glass that has very good advice took 2 days to make glasses ( very quick) went in to pick them up but they had a fault so had to get me another pair excellent service
Excellent service
Sent a reminder 24 hours before the appointment and a link if I needed to change it. On the day all the staff were very pleasant and professional. I was seen on time and given a thorough and detailed eye test. The results were explained to me and the outcome- no new spectacles this time.
Staff friendly and explained things…
Staff friendly and explained things clearly which put me at my ease. Very helpful.
Endless patience and aftercare.
Very knowledgeable staff and huge…
Very knowledgeable staff and huge choice of frames and lenses
Good advice on new lens coatings available
Nice branches at Woking and Egham for eye tests
Quality optical services
Easy appointment making, friendly staff, professional service, good range of products. Possibly not the cheapest, but if you want quality, come here.
Fantastic team!
The most excellent , friendly team and unparalleled service standards - every time !
Great atmosphere and professional staff
A one stop shop!
Friendly, professional, efficient and thorough service - eyes and ears!
You are in good hands with understanding people
I have been coming to see Charlotte for many years. She and all the team are excellent and super helpful. You can not go wrong choosing Bayfields
❤️ ❤️❤️❤️
The staff on this practice are absolutely amazing. They are so nice and lovely. I really enjoy going in there .
All off them are great people and offer the best services
Great costumer service
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