BazarChic Reviews 4,111

TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Boutique

Written by the company

Créée en 2006, BazarChic est une entreprise française de ventes événementielles premium. La société est spécialiste des univers de la mode, de la maison, de l’épicerie & du vin. Filiale du Groupe Galeries Lafayette depuis 2016, BazarChic est dirigée par Elisabeth Cazorla et regroupe 180 collaborateurs qui ont pour mission commune : rendre la mode premium accessible à tous. BazarChic propose, chaque jour 14 nouvelles ventes soigneusement sélectionnées, avec des remises allant jusqu’à -70% et c’est grâce à une sélection affirmée de ses marques partenaires et une exigence constante portée à leur mise en avant, que BazarChic tient, chaque jour, sa promesse : proposer à sa communauté les plus belles pièces, dans les meilleures conditions.


Contact info

1.8

Poor

TrustScore 2 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 12% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 1 out of 5 stars

No refund for returned item...

I placed an order for 2 pairs of Uggs. One pair was too big for my daughter so I sent it back to Bazarchic the same day. It has been more than a month and they have not refunded the price of the returned item. Very disappointing customer service... I will not order with them anymore.

March 11, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Seriously the app that never works…

Seriously the app that never works properly in 2021 is an anachronism I can’t care for... just hire good people to fix all these recurring issues if you want to call yourself an e-commerce business...

March 14, 2021
Unprompted review
Rated 2 out of 5 stars

Hidden fee when you want to return

Bought 7 items, paid 7 times the delivery fee which totals up to 35€. I received the items and decided to return 4 of them, of course, there is no reimburse of the delivery fee, plus they decided to reimburse me 8€ short for whatever reason. They don't explain all these when you want to buy stuff. To buy these 3 items, I actually paid 43€ delivery fee in total. Unheard of!!! I will never buy from this website.

February 28, 2021
Unprompted review
Rated 1 out of 5 stars

Been buying on this site for years but…

Been buying on this site for years but over the last two years it has become worse and worse. Last year bought garden furniture that is now broken and was supposed to be in teak is actually some other cheap wood, a parasol that was delivered in the wrong colour and now at 10 days before Xmas they just cancel my order.... never again

December 14, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very very disappointed !!!

Very very disappointed !!!

we received a piece of furniture and most of it was broken ! they can not send us a new one and they want to reimburse us only the shipping costs !
then they said that they were going to "make a gesture" by giving us 30 euros ...
gesture ? the furniture is broken, we can not have a new one and they are talking about a gesture ??

By the way, this is the second time Basarchic is giving us a comletely non professional and poor service ...

We will never order from this website again ! I advise you to do the same !

September 4, 2020
Unprompted review
Rated 1 out of 5 stars

A very bad experience

A very bad experience. I ordered a pair of shoes early June. I got the confirmation that the product was shipped and nothing happened. I called four times and they promised that the product will be delivered but NOTHING HAPPENED. They didn't send any information by email. So far I have received the shoes and they are not planning to reimburse. What can I do?? I had the same experience on this site with wine.

July 20, 2020
Unprompted review
Rated 1 out of 5 stars

they are unprofessional website not…

they are unprofessional website not serious they cancelled my orders more than 9 times i spent time to select the items for, 2 to 3 hours for choosing. My orders has been confirmed and got maul from them and suddenly after few days they cancelled it. When I am calling them to get an explanation or to try to speak with a manager they only said someone will call you soon till to day I didn't receive any call @bazarchic France guys I dont advise you to buy from them thank you

May 4, 2020
Unprompted review
Rated 2 out of 5 stars

Very slow to fulfill order.

Took a month to supply two bottles of nail polish, I thought I had fallen for a scam. Arrived in a large box, and three bubble wrap bags. Ridiculous amount of packaging. Won’t use them again.

July 7, 2019
Unprompted review
Advertisement
Show reviews in all languages. (4,111 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look