I have used BC software for years so had no hesitation in ordering a Monogrammed bath sheet as a present for my father’s birthday. I selected the 2 to 4 day delivery option. It arrived a week later... See more
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Don't bother trying to email this company. The enquiries contact (as above) AND on their own website doesn't work. I tried a couple of months ago and didn't get through, but I risked a purchase any... See more
Anyone who is trade at least as they have another general customer set-up. However the dressing gowns (super soft) we ordered as samples were dispatched promptly and will be followed by an order for... See more
We have ordered several things but their website is very miss leading we were sure we ordered the sleepers and we only got the sleepovers bag. Jokers
Company replied
Company details
Information provided by various external sources
BC Softwear are UK's leading independent textile suppliers of Spa Linen, Luxury Bathrobes, Towels and Slippers. The Company has been supplying many of the UK’s 5 star and boutique Hotels, Laundries, Day Spas and Beauty Salons for over 17 years, with an enviable reputation for the highest quality towels and robes that stay softer and fluffier for longer, with reliable supply and consistent pricing.
Contact info
Unit 2a St. Peters Road, SL6 7QU, Maidenhead, United Kingdom
- +44 (0)845 210 4000
- enquiries@bcsoftwear.co.uk
- www.bcsoftwear.co.uk
2.1
Poor
421 reviews
No history of asking for reviews
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Hasn’t replied to negative reviews
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Poor service
I have used BC software for years so had no hesitation in ordering a Monogrammed bath sheet as a present for my father’s birthday.
I selected the 2 to 4 day delivery option. It arrived a week later, my father’s birthday well and truly missed as he had returned home to the States.
I emailed BC to raise the issue and to date they have not had the decency to reply.
I shan’t be bothering BC again and will shop else where.
August 7, 2025
Unprompted review
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Don't bother trying to email
Don't bother trying to email this company. The enquiries contact (as above) AND on their own website
doesn't work.
I tried a couple of months ago and didn't get through, but I risked a purchase anyway. The dressing gown was fine. Needed to order again, emailed them this week - same again "recipient server did not accept connection" Just puts you off bothering to buy
May 20, 2025
Unprompted review
I did a day's training for the staff on…
I did a day's training for the staff on a Counterbalance fork lift truck the staff was amazing I never get treated this good when on site work with a customer thankyou
February 20, 2025
Unprompted review
Great towels
I brought my towels in August. Great customer service. Arrived in time. Great quality. I will buy from again.
October 14, 2020
Unprompted review
Really lovely towels and very quick…very impressive
Really lovely towels and very quick delivery
February 1, 2020
Unprompted review
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Always pleased with towels and service
February 1, 2020
Unprompted review
Very quick delivery
Very quick delivery, part of the delivery was missing but I think the driver of the delivery had a few problems. But the rest of the delivery was sent out the next day.
Chairs are comfortable and all the family love them.
January 27, 2020
Unprompted review
Towels are beautiful
Towels are beautiful. Soft and good quality. Very happy, thank you
January 23, 2020
Unprompted review
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Excellent service and great products.
January 17, 2020
Unprompted review
Great service
Fast dispatch and great quality product.
Will definitely use again.
January 14, 2020
Unprompted review
excellent service as always :)
January 14, 2020
Unprompted review
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Great company
Easy to use website, great prices and good quality products. Fantastic next day delivery. I needed to contact the marketing team who responded very quickly and solved the issue.
January 13, 2020
Unprompted review
Excellent Service
I received my delivery promptly, it was packaged well and the items were just as I expected. I'll definitely purchase again. In general a great experience!
January 11, 2020
Unprompted review
Great fluffy towels!
January 7, 2020
Unprompted review
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Excellent service and communication
Excellent service and communication. One item temporarily out of stock and they let us know straight away to offer the options of waiting for the whole order or shipping separately. Will definitely be back.
December 20, 2019
Unprompted review
Reply from BC Softwear
Thank you for taking the time to write a review for BC Softwear.
We look forward to seeing you again in 2020!
Kind regards
Lorraine Lambden
Customer Service Manager
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