Jason was amazing. He has set up all my team with shared drives directly on our devices without having to manually link up to the cloud each time. He has also wiped and help me rebuild a laptop... See more
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Company details
- Computer Support and Service Company
- Cable Company
- Closed Circuit Television Store
- Energy Supplier
- Fire Alarm Supplier
Written by the company
We are BDR Group. The UK's Multi Award-Winning Choice for IT and Telecoms Solutions. Delivering Excellence since 1991 with our 250+ staff.
Contact info
Caspian House, CV379NR, Stratford Upon Avon, United Kingdom
- 0800 975 3000
- hello@bdrgroup.co.uk
- www.bdrgroup.co.uk
Hasn’t replied to negative reviews
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Installation works
BDR have been a great company to work with. Liam Green especially with assisting our company to the best of his ability. Great at stepping in last min and problem solving for us.
Very good service from the initial…
Very good service from the initial survey to the handover of data cabling, fire and security. I would recommend them to anyone. Liam, Neal and Sam are exceptional in their service.
Network Suport
Have been using BDR Voice & Data for over 5 years now and cannot fault their support. Herbie, Jordan, Ciaran, Steve, Aaron, Stefan are all very knowledgeable, helpful and always help and go that extra mile
Thank you!
Todor was fantastic in resolving the issue with my computer. He was so helpful and was able to work around my busy teaching schedule. Thank you!
BDR dealt with my issue promptly and…
BDR dealt with my issue promptly and professionally and couldn't have been more helpful, particular mention to Dean Mitchell for resolving it and saving the day.
Poor ineffective after sales Avoid.
Bought and paying for 80mps download and 20mps upload in a business. November introduced digital systems relying on Internet. Speeds fall to 2/3mps making our voip system including video conferencing impossible site down for a month. They installed access points. These were not cometary wired in and so ineffective. BDR passed blame to BT Openreach. Still not resolved. No faith in them or their engineers now want to charge us fir early withdrawal from contract due to their inability to deliver contracted service. Avoid
Jacob Prescott is OUTSTANDING!
OUTSTANDING! The service I have received from Jacob Prescott has been absolutely fantastic!! His calm and helpful nature immediately put me at my ease. Nothing was too much trouble for him and his expertise was very clear from the offset. Jacob is quite literally the best IT professional that I have ever had dealings with. He is an absolute credit to BDR!
BESPOKE, COMPLEX TELEPHONE EXCHANGE
This company is professionally efficient and diligent in its approach to work. As with every installation of a complex PABX system, there are always teething problems and we experienced quite a few.
However, they persevered relentlessly until my very particular specifications were met. I am not an easy client to satisfy, yet they achieved all I wanted and threw everything at the issues without argument, even though I’m sure they probably cursed me behind my back!
They didn’t just sell us a bulk standard set up, but worked tirelessly with me on examining our needs and tweaking the programming to ensure our unusual requirements worked well.
Their technical advice as to the best system was robust, but proved correct. We have subsequently been left with a modern, future proof private telephone exchange with bespoke programming which has proved perfect.
I would have no hesitation in recommending BDR for even the most complex of PABX telephone exchanges, although be prepared to keep the kettle hot if they need time to ensure the system you require is a complex one.
Working in Collaboration
Working as one of a number of the Cloud Solutions for Business partner vendors we trust BDR to deliver services in line with our customers expectations. BDR partner development manager Alison Barratt demonstrates a seamless supportive and collaborative approach to customer service along side us. Thanks BDR Team
Great company for an employee and customer
I worked at BDR for 1 year and only left for my own personal reasons. BDR has extremely talented IT & Telecoms staff, great supportive management and a lovely Head Office in Stratford Upon Avon. I had the pleasure of working with Kyle who has extensive skills in IT and is such a nice guy always going the extra mile.
I always recommend BDR to companies I deal with for a 5* IT or Telecoms Support Service.
Working with BDR
I have worked with BDR for over five years and find the service and support they provide is first class. Alison my partner support manager helps out promptly with projects I send out. The range of services and support they offer helps my business for enterprise size customers that I deal with so complex solutions are managed with the professionalism and expertise my customers expect.
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