Hi, I am with BdSwiss for 3 years. I had real problems with their Trading App; don’t use it!! You should connect with MT4 Instead. Also, I made a withdrawal in crypto and I am still waiting fo... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Not a single chance of withdrawal. I’ve tried so many times and same thing. Same result. It wasn’t like this when they were taking my deposits and I think this is just an utterly disappointing platfor... See more
I was taken for a ride and my money held captive but alcyon vision gave me the blue print to figure all out
The length of time it took to receive my withdrawal worries me. Since submitting the request two weeks ago, support has not gotten back to me. In terms of name review I may invest with them and get... See more
Company details
Written by the company
Join a Club of More than 1,600,000 Traders. At BDSwiss, we support you throughout your trading journey, featuring multilingual helpdesks on a 24/5 basis, personal account managers, complimentary product walkthroughs and live market analysis by our seasoned analysts. We believe in educating our clients and giving them all the tools they need to respond to an ever-evolving market. We offer educational resources to meet the needs of traders of all levels including in house live webinars, exclusive video courses and daily market news. We follow a strictly client-centric approach and aim to exceed your expectations. To reflect this approach, we offer our clients the possibility of dynamic leverage (available in certain jurisdictions) of up to 1:2000 and several account types to satisfy our clients' increasing demandsThis is why we constantly invest in innovation and improve user experience by introducing native apps and platforms, new assets and unique features and tools! As a result, our excellence and reliability can be reflected by the number of awards won throughout the years.
Contact info
Mauritius
- community@bdswiss.com
- www.bdswiss.com
2.2
Poor
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The problem with this broker is that…you won't be able to withdrawal your money after deposit and even after trading and making any profit.
The problem with this broker is that they are not honest. The make it look like the system issues they say to have is just happening but its not the case they may not even have the money to facilitate withdrawals.
I don't think people should trust them they have not given me any reason to. If you ask them about your delay withdrawal they give you the same scripted message but that isn't helpful, bottom line is if you deposit your money with them don't expect it back.
September 19, 2024
Unprompted review
Reply from BDSwiss
Hi,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify you or your claims, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
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Regulated Liars
well i already submitted a review and that these scumbags will not pay me my withdrawal and they answered my post saying we really hope to hear from you soon. Now that is a joke ! because they will not pay me and they will not give me an ETA on when i will get paid...i was told by one account manager that spilled his guts and he told me they had some really bad business practices and that they are in trouble. i have been waiting for about a month and they have not even a hint at paying me but yet ...they still take peoples money...and they are regulated by Cysec and Cysec will not do anything and will not shut them down for their malpractice. Don't need any answers from you lying account managers from BDSwiss = do not answer this post with your fake "we are sorry" "we will take care of it " Liars SHAME SHAME ON YOU ...YOU ARE PATHETIC
September 20, 2024
Unprompted review
Reply from BDSwiss
Hi Terance BOOMER, we are sorry to see that the matter is continuing to affect your experience. As already advised, please contact us with the necessary information. at: https://global.bdswiss.com/complaint/ We look forward to hearing from you.
The BDSwiss Team
Withdrawal issues
I've been using bdswiss for the past 5 years, never had a problem until recently.
Somehow no withdrawal is being processed and it has been going for a while now.
It starting to look like they have a cashflow issue.
Be aware of that before getting into business with them.
October 14, 2024
Unprompted review
Reply from BDSwiss
Hi Yanis Belgaid, thank you for your patience so far. We are sorry to see that the matter is affecting your experience. Kindly note that our team is looking into this issue in order to resolve this as soon as possible. Thank you again for your patience and understanding.
The BDSwiss Team
THIEVES, CON ARTISTS & SCAMMERS THATS WHAT THIS BROKER IS!!!!!!
THIEVES, CON ARTISTS & SCAMMERS THATS WHAT THIS BROKER IS!!!!!!
I requested a withdrawal of $63 on the 30th, which was rejected without a valid reason. Afterward, I went ahead and made further trades on my account & increasing my profit. I then requested a withdrawal of $217, and again, they rejected it. Now, I am trying to withdraw my entire account balance, and they are refusing! This broker is nothing but a scam. They use your money as liquidity because they clearly don't have any of their own. If you value your funds, stay far away from this scamming broker. Every time I check reviews, their response to 1-star ratings is always the same-like a robot spitting out meaningless apologies. They don't care about your money or your complaints. In my experience, they'll steal your funds without hesitation, and they don't even bother pretending to care. Avoid broker if you don't want to be another victim
this is a review i wrote on the 4th of oct but they managed to get it removed now its 4 weeks of waiting for my money and they have rejected my withdrawal
oooh! and my client id is 2610618 my name is Joshua
October 13, 2024
Unprompted review
Reply from BDSwiss
Hi Joshua,
Thank you for your consistent reviewing efforts. Kindly note that your previous review was removed by Trustpilot because you have abused Trustpilot guidelines by creating 2 accounts and using them to leave more reviews. As already advised, our team is looking into the matter in order to try and resolve this as soon as possible. Thank you again for your patience.
The BDSwiss Team
I have pending withdrawal of 500$ from…
I have pending withdrawal of 500$ from 45 days now, no one is responding to my emails and no positive response on chat services. Please be aware of this company.
October 14, 2024
Unprompted review
Reply from BDSwiss
Hi Asma,
Thank you for your patience so far. We are sorry to hear that this matter is continuing to affect your experience. As already advised, our team is looking into the matter and try to resolve this as soon as possible. We thank you again for your patience and greatly appreciate your understanding.
The BDSwiss Team
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They have advised that all withdrawals…
They have advised that all withdrawals will be done in 10 business day, can anyone confirm this?
October 11, 2024
Unprompted review
Reply from BDSwiss
Hi Muhammad Zeeshan,
Thank you for your patience so far. We are sorry to hear that this matter is continuing to affect your experience. As already advised, our team is looking into the matter and try to resolve this as soon as possible. We thank you again for your patience and greatly appreciate your understanding.
The BDSwiss Team
Terrible Experience - Avoid at All Costs!
Awful experience with BDSwiss. They are withholding my withdrawal, and every attempt to contact customer service has been ignored or met with vague, unhelpful responses. It’s been weeks, and I’m still unable to access my funds. WARNING: This company is not to be trusted! To make matters worse, it seems they are discriminating based on location. Clients in other countries are able to withdraw their funds, but they are intentionally blocking withdrawals for certain regions. Do NOT invest or deposit any money with them! If you're considering doing business with them, think twice! They are unprofessional, discriminatory, and have no respect for their clients' hard-earned money. Save yourself the frustration and look elsewhere!
Wait here's another of their vague, unhelpful responses 👇🏽
October 11, 2024
Unprompted review
Reply from BDSwiss
Hi V M,
Thank you for your consistent review efforts. We are sorry to see that the matter is still affecting your experience. As already advised, we understand that this can be frustrating but we would like to assure you that our team is looking into the issue in order to try and resolve this as soon possible. Once again, thank you for your patience and understanding.
The BDSwiss Team
Once a Scammer Always a Scammer
its been a Week but Still no Withdrawal ....And No chances to get my funds.......Cuz there is no legit reason to hold the withdrawals.....why BDSwiss scamming
October 1, 2024
Unprompted review
Reply from BDSwiss
Hi Mehoonna,
Thank you for providing us with your account details. We are sorry to see that you feel this way about your experience. We understand that this can be frustrating but we would like to assure you that our team is looking into the issue in order to try and resolve this as soon possible. Thank you for your patience and understanding so far
The BDSwiss Team
Nice app but...
Nice app, easy to handle, I do not have any issue until the last Sunday when I try to withdrawal commissions. It's very nerveracking see all day your transactions in Hold status. I'm very concern about that, if I will collect or not.
October 5, 2024
Unprompted review
Reply from BDSwiss
Hi David Cohen,
We are sorry to see that you feel this way about your recent experience. We understand that this can be frustrating but we would like to assure you that our team is looking into the issue in order to try and resolve this as soon possible. Thank you for your patience and understanding.
The BDSwiss Team
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Scam
It's been a month since my withdrawal has been on hold, support doesn't indicate the reason why it is on hold and doesn't provide solutions either, I don't know if I've already lost my money.
If you want to avoid problems, don't create accounts with this Broker, it's a scam.
October 10, 2024
Unprompted review
Reply from BDSwiss
Hi Miguel,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify you or your account, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
I have one Withdrawal of 150 usdt…
I have one Withdrawal of 150 usdt ordered two weeks ago. But the broker doesn't pay claiming technical problems. He says that my money is safe with them because they are regulated. But I need my money with me, not with them. They are not paying anymore, nor the deposits.
September 30, 2024
Unprompted review
Reply from BDSwiss
Hi Luis,
We are sorry to hear that this has affected your experience. We were unable to identify your account based on your trustpilot nickname. Although we have invited you to share any identifiable details, we never heard back from you. Since we cannot identify you or your account, we are unable to investigate this further. Should you require more assistance please contact our Support team through the relevant channels.
Thank you,
The BDSwiss Team
Withdrawal is on Hold since Last Month.
I have been waiting for my withdrawal since Last Month.
I have placed notices to relevant department many times but nothing happened.
Client ID:1742825
September 9, 2024
Unprompted review
Reply from BDSwiss
Hi Muhammad Zohaib,
We are sorry to hear that the issue is still affecting your current experience. Thank you for your patience so far. We really appreciate it. As already advised, our team is looking into the matter in order to try and resolve this as soon as possible. Thank again for your understanding.
The BDSwiss Team
Scam broker, withdrawl issue
Scam broker, they hired a girl in which she guides you in every step till deposit after that if you are having withdrawl issue she will not reply also no one guides on their contact, im unable to withdraw my money
October 1, 2024
Unprompted review
Reply from BDSwiss
Hi Asma,
We are sorry to hear that you feel this way. Kindly note that the name, email and phone number you have provided us do not match any of our records. Although we have raised this with Trustpilot we were unable to obtain the information which you shared with them which show confirmation of your experience.
Since we cannot identify your account we are unable to investigate this further. For further assistance feel free to reach out to our support team through the relevant channels.
Thank you,
The BDSwiss Team
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Swap and Withdrawal issue
R1.Why are you charging swap?We opened swap free account plz resolve this issue.
R2.Almost 10+ days waiting for withdraw.
Client id 2647149 ijaz ahmed ahmedani
October 10, 2024
Unprompted review
My first broker and had no problem…
My first broker and had no problem until now . There’s a problem with the withdrawal it’s been 3 days and my withdrawal is still processing.
September 28, 2024
Unprompted review
Reply from BDSwiss
HI Michael Singh,
We are sorry to see that you feel this way about your recent experience. We understand that this can be frustrating but we would like to assure you that our team is looking into the issue in order to try and resolve this as soon possible. Thank you for your patience and understanding.
The BDSwiss Team
No withdrawal after 5 days
No withdrawal after 5 days! BEWARE!!! This broker is a scam!
October 3, 2024
Unprompted review
Reply from BDSwiss
HI Breno VANDER,
Thank you for your patience so far and for providing us with your account details. We are sorry to see that you feel this way about your recent experience. We understand that this can be frustrating but we would like to assure you that our team is looking into the issue in order to try and resolve this as soon possible. Once again, thank you for your patience and understanding.
The BDSwiss Team
They don't process my withdrawal since…
They don't process my withdrawal since I submitted my withdrawal on 8 of August 2024, till this day 7 October.
My BDSwiss Global ID: 2708446
August 8, 2024
Unprompted review
Reply from BDSwiss
HI Alfayed Alfayed,
Thank you for your patience so far. We are sorry to see that you feel this way about your recent experience. We understand that this can be frustrating but we would like to assure you that our team is looking into the issue in order to try and resolve this as soon possible. Once again, thank you for your patience and understanding.
The BDSwiss Team
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No withdrawal since last 6 weeks
No withdrawal since last 6 weeks
I am unable to receive my withdrawal…
I am unable to receive my withdrawal despite lapse of more than one month. I complained, multiple times, their support team to resolve my issue but in vain.
id=110003202
September 2, 2024
Unprompted review
Reply from BDSwiss
HI Mian Binyamin,
We thank you for your patience so far.
We are sorry to see that you feel this way about your experience. We understand that this can be a frustrating time an we empathise with that. Kindly note that our Team is looking into the matter in order to try and resolve this as soon as possible. We thank you for your patience and understanding.
The BDSwiss Team
Withdrawal issues
Withdrawal issues. No succesful withdrawal since 2nd Sep. Support keeps telking you sorry , we are working towards resolving the problem. Its been over a month to orocess even the tiniest dollar.
September 2, 2024
Unprompted review
Reply from BDSwiss
HI patricia kinyua
We are sorry to see that you feel this way about your experience. We understand that this can be a frustrating time an we empathise with that. Our Team is looking into the matter in order to try and resolve this as soon as possible. We thank you for your patience and understanding.
The BDSwiss Team
BDSwiss is Bankrupt the new FTX ?
BDSwiss is Bankrupt ! Money is BLOCKED
BDSwiss is having a big crisis. ALL the management is resigning.
As Bdswiss partner for about 3 years I can tell you that.
My clients and I, did withdrawals request and nothing... accounts ranging from 200 to 20k USD NO ONE GOT HIS MONEY! Also some traded and lost, and that's their strategy... make you trade until you loose. And from some internal sources I know that some countries can withdraw and some other country can't! this is descrimination!
If you want to sue BDSwiss, I will do that for all of us.
October 4, 2024
Unprompted review
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