Beauty Pie Reviews 

27,968
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,305 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the broad selection of skincare and makeup items offers incredible value for money, successfully combining luxurious high-end quality with remarkably reasonable prices. People also deeply appreciate the fast delivery service and the genuinely exciting experience of receiving their carefully and beautifully packaged orders. However, some people mentioned frustrating issues with delivery services, noting lost parcels, missing items, or heavily delayed shipments. A few customers were also dissatisfied with specific products, mentioning disappointments regarding particular fragrances or discovering that certain favorite items were constantly out of stock.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and affordability... See more

Quality

Clients share positive opinions on quality, consistently highlighting high satisfaction with skincare and... See more

Price

Customers consistently note positive experiences with price, highlighting affordable and reasonable pricing... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently praising the affordable prices and high... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages generally arrive very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I receive what I order. Customer for about 4 years. When I have a question they reply. Although they do not honor returns, the one time (out of dozens of orders) my box was mis-delivered by the mail c... See more

Rated 5 out of 5 stars

I’m a loyal user of Beauty Pie - not out of sentiment but because I get top quality, well researched products across a wide range, at prices that nowhere else can match. Sometimes I try something that... See more

Rated 4 out of 5 stars

Brilliant products reasonable priced although prices are increasing. Regular updates available on what’s best to try as the seasons change. If you’re a person who likes to look after themselves, this... See more

Rated 5 out of 5 stars

I love Beauty Pie! Premium products at good prices. Once you are a member, you get a gift choice on your birthday. Also, that personal touch with posts on Instagram and Facebook from the founder and... See more


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Cosmetics Industry

Written by the company

At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

28K reviews

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1-star

Asks customers to review

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4.5

All reviews

(27,968)

2,105 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The quality feel and price of the…

The quality feel and price of the products are great. The super lash fuel is nothing short of a miracle worker. With the Youth Bomb range also being one of my absolute favourites.

My one and only disappointment is the fragrance of the shampoo and conditioner and is not one I would buy again sadly.

That said I am a regular visitor to Beauty Pie and I always get excited waiting for my delivery

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love your products

Absolutely love your products! They have truly made a difference to my skin. Im more willing to try new products given the price point and have been wonderfully surprised of the results

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Love everything about BP

Love everything about BP - All the products are so reliable, from Skincare, to perfume, to Makeup - I use it all and would recommend everyone to try it. There's something for each age bracket and skin type.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Good choice of products, excellent quality, packaging and delivery times, all for reasonable prices.
I highly recommend using Beautypie.

August 3, 2026
Unprompted review
Rated 4 out of 5 stars

I do love buying from Beauty Pie

I do love buying from Beauty Pie, although it’s at the very top end of my budget. I now have favourite products that I really would hate not to have but getting to this point has been trial and error. I always read other customer reviews which sometimes helps. There’s certain items that really weren’t for me & a tester size would have been useful.

July 31, 2026
Rated 3 out of 5 stars

Very good under eye brightener but…

Very good under eye brightener but disappointed by the eye shadow which did not stay put.The third item I have forgotten about so clearly it did not impress.
Sorry, overall disappointed. I won’t be using this site again.

July 31, 2026
Beauty Pie logo

Reply from Beauty Pie

Hi Christine,

Thank you for taking the time to share your feedback with us.

I’m very sorry to hear that the products you purchased did not meet your expectations. We really appreciate you bringing this to our attention.

I’ve reached out to you via email as we’d love the opportunity to make this right for you.

We look forward to hearing from you and assisting you further.

Best wishes,
Priscilla from Member Happiness
BEAUTY PIE

Rated 2 out of 5 stars

Not renewing my membership this year…

I’ve been a member for years but I will not be renewing my membership this year. The prices have risen dramatically and the sizes of products are getting smaller. I never put in an order for less than £300 which is no longer sustainable for me. Also little things annoy me like a bundle of three face cleanser is the same price as buying them separately, what’s the point of the bundle? I’m paying membership, shipping should be free as standard, rather than over a certain amount or whenever BP wants to drum up business. It would help with adhoc orders, rather then saving up and doing a big order and knowing me, I’d actually spend more! It’s a shame as the products are great.

July 31, 2026
Beauty Pie logo

Reply from Beauty Pie

Hi Melissa,

Thank you for taking the time to share your feedback, and for being a Beauty Pie member for so many years.

We’re really sorry to hear that you’ve decided not to renew your membership, particularly as you’ve enjoyed our products and have been such a loyal member.

We completely understand your concerns around pricing and product sizes. Like many businesses, we’ve experienced significant increases in costs over the past few years, but we’ve worked hard to shield our members from as much of this as possible while continuing to maintain the quality of our products. Where supplier costs allow, we will always look for opportunities to reduce prices for our members.

In some cases, we’ve increased the size of products to offer better value per ml, even where the overall price may appear higher. We’ll continue to focus on delivering the best possible combination of quality and value for our members.

Thank you, too, for sharing your thoughts on bundles and shipping. We really appreciate this kind of feedback, and we’ll make sure your comments are passed on to the relevant teams.

Our free shipping thresholds are lower for members than for non-members, and we’ve recently reduced these from £50. Beauty Pie+ members currently receive free standard shipping on orders over £35, while Starter+ members receive free standard shipping on orders over £45.

We really value the time you’ve spent with Beauty Pie and your feedback will be taken seriously by our teams.

If you’d like to discuss this further or provide further feedback, we would love to hear from you! Please do not hesitate to reach out to us at: https://help.beautypie.com/en-US/contact

Best wishes,
Priscilla from Member Happiness
BEAUTY PIE

Rated 1 out of 5 stars

Beauty products are fantastic but I am…

Beauty products are fantastic but I am unable to access my account and have not been able to access a solution therefore unable to order products online without having to pay for another membership!!

July 31, 2026
Beauty Pie logo

Reply from Beauty Pie

Hi Alison,

Thank you for taking the time to leave your review. We appreciate you sharing your feedback.

I’m very sorry to hear that you’re unable to access your Beauty Pie account. We completely understand your concerns and would love the opportunity to get this resolved for you.

I’ve reached out to you via email with some further information.

We look forward to hearing back from you via email.

Best wishes,
Priscilla from Member Happiness
BEAUTY PIE

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