The store has a good selection, but terrible service. You don't get an order confirmation, and in my case, no information about the reason for a refund (I did get some money back). The store also does... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
June 8th - Placed order June 11th - “Order shipped” June 13th - Shipping updated (new tracking number) June 14th - Partial refund (several items out of stock) June 16th - Order arr... See more
This is a total scam. I ordered 2.5 weeks ago and received zero communication. They stole my money and never shipped the item. This is straight-up fraud. I have already reported them and submitted th... See more
Paid for 48hr shipping via Royal Mail, nothing has arrived, been a week, no emails answered, luckily bought on credit card so believe this is fraudulent so will try to cancel and get refund! AVOID USI... See more
Company details
- Hair Product Store
- Beauty Product Supplier
- Beauty Products Wholesaler
- Beauty Supply Store
- Cosmetics Store
Information provided by various external sources
The biggest selection of hair & beauty cosmetic products including Fashion Fair, Iman, Sleek, all at great prices. Stores in Birmingham, Leicester, Northampton
Contact info
Soho Road 134, B21, Birmingham, United Kingdom
- www.beautyqueenscosmetics.com
2.4
Poor
146 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Couldn’t take back a product
Couldn’t take back a product, even tho it was in good condition and was well within the 20days Refund Mark. Just stay away from them
June 15, 2020
Unprompted review
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Speedy delivery & Good products
Order came as expected all intact. Quick delivery, dispite current conditions (Covid 19)
Definitely order again.
June 11, 2020
Unprompted review
Easy ordering, quick delivery, great price and product
I usually visit the stores but due to the pandemic they are closed. I ordered Virgin Remy Brazilian Hair in the morning then received the items the next day. The hair is excellent, the price competitive and given the current business restrictions, prompt delivery. Will order again and I highly recommend this company.
May 24, 2020
Unprompted review
BLACK PEOPLE KEEP YOUR SHOP RUNNING
The staff in this shop give every customer a nasty, and threatening glare as soon as soon as you walk through the font door.
I nearly walked out in disgust when this happened to me, but quickly purchased my product after asking the man at the front door where it was, he quickly asked his colleague to direct me to the product and as soon and as I headed to the checkout their eyes were piecing into me up to the point of me getting my card out and paying the cashier for the product. They are lucky I didn't walk out without buying from them.
They need to STOP EYEING UP EVERY BLACK PERSON AS A THEIF!!
March 4, 2020
Unprompted review
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