Beehive Self Storage Reviews 75

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Would highly recommend Beehive Storage at Lopen. The Team are friendly, helpful and go out of their way to look after their customers, going above and beyond the normal customer service one has com... See more

Rated 5 out of 5 stars

Very helpful staff. Always ready to go the extra mile. Clean and well proportioned storage units. Climate controlled and very well monitored. I’ve been storing my furniture and documents at beehive fo... See more

Rated 5 out of 5 stars

Service was fantastic from start to finish, would highly recommend using them just to meet that brilliant team there. The facility was clean, easy to understand and had everything I needed.

Rated 5 out of 5 stars

Absolutely amazing service at Beehive in Taunton. Lee and the rest of the team always on hand to answer any queries, extremely friendly, really good unit options and flexible terms, no hard sell. Swee... See more

Company details

  1. Warehouse

Information provided by various external sources

We pride ourselves on offering flexibility, affordability, peace of mind and excellent customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

75 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Would highly recommend Beehive @ Lopen - 1st Class.

Would highly recommend Beehive Storage at Lopen. The Team are friendly, helpful and go out of their way to look after their customers, going above and beyond the normal customer service one has come to expect nowadays, special Thanks goes to Toby and Barbara! Prompt responses to any questions or queries.
The storage facility itself is clean, dry and feels very safe. Also their Van Hire facility is so good, very good prices and good size of vans.
Would definitely use again!
Thanks Team.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

What an excellent experience the lady’s…

What an excellent experience the lady’s from start to finish were excellent and very knowledgeable and helpful. For the three months we use it we knew our stuff was protected and safe. We would highly recommend Beehive storage to anyone.
Thank you for everything.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service.

Service was fantastic from start to finish, would highly recommend using them just to meet that brilliant team there. The facility was clean, easy to understand and had everything I needed.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, friendly & professional staff. Lovely safe and clean environment for my goods at very reasonable prices. Thank You.

January 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Fabulous storage facility

Very helpful staff. Always ready to go the extra mile. Clean and well proportioned storage units. Climate controlled and very well monitored. I’ve been storing my furniture and documents at beehive for years and couldn’t recommend it highly enough.

January 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Disgraceful

I’m so upset with this company, we were behind a few months on the rent as we became homeless and my partner was out of work, I couldn’t afford the payments, but now my partner has work they sold all our contents to auction. The contents was way more then what we owed, my late dads memories, my late horse memories also, children’s pictures and family photos.
I’m so thoroughly upset everything gone, this company is a disgrace avoid like the plague.

November 27, 2025
Unprompted review
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Reply from Beehive Self Storage

We’re sorry to hear about your situation. We tried calling multiple times but could not reach you or leave a voicemail on the numbers we had. We posted a letter but it was returned, and we emailed you and your partner several times asking you to call about the account. We were not informed about homelessness or job loss.

We are always flexible with payment arrangements when customers contact us as we know situations can change and we always do our best to help, however, when communication is not maintained it makes it impossible for us to help. When your partner called weeks after the unit was taken over, we told him we have a box of personal items available for collection. Please contact us so we can help sort this out.

Rated 5 out of 5 stars

Fantastic storage company ++++

Fantastic modern storage company - best in the West! Extremely friendly and helpful staff and the facility itself is kept very clean (well done those staff), secure and - importantly - dry. Accessibility and parking are also excellent.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Professional set up.

Friendly team, clean units. Lucky to be offered two units on the ground floor right by the loading bays.
Security 24/7. Climate controlled. Plenty of trolleys, cages, sack barrels to get your things from van to unit.
Would highly recommend Beehive storage.

July 9, 2023
Unprompted review
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Rated 5 out of 5 stars

Absolutely amazing service at Beehive…

Absolutely amazing service at Beehive in Taunton. Lee and the rest of the team always on hand to answer any queries, extremely friendly, really good unit options and flexible terms, no hard sell. Sweets at front desk a nice touch (especially for my daughter who enjoyed coming along multiple times). Would highly recommend this storage facility. Only downfall being non 24-hours.

October 16, 2022
Unprompted review
Rated 5 out of 5 stars

How refreshing

How refreshing! I’m not a customer but had some items to drop off for a friend who has a unit here. I was expecting to have to carry everything from my car but the two ladies that were on reception just got straight up and came to help me unload - totally unexpected but I’m very grateful. Thanks ladies that’s what I call good service. One random act of kindness made all the difference to my day

June 6, 2022
Unprompted review
Rated 5 out of 5 stars

First class customer service

We would like to give a very big thank you to all at Beehive for an amazing service.

Both Genevieve and Karen were amazing, so very helpful and very accommodating! Especially when we arrived at storage to find we had too much stuff for the unit and being on a very tight schedule

Thank you so very much, we would highly recommend!

January 2, 2021
Unprompted review
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