Beer Box Shop Reviews 232

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Having ordered completely the wrong size of box from Beer Box Shop they were quick to assist me with correcting my error. They supplied the correct boxes the very next day and refunded the differenc... See more

Company replied

Rated 5 out of 5 stars

The minimum order value is higher than some 'box' companies, and the cost per individual unit is also more, so its tougher for a nano-business to afford, but the product itself is excellent, so you ge... See more

Company replied

Rated 5 out of 5 stars

Easy ordering with helpful advice over the phone to check a few details before buying a bespoke ink pad design, fast delivery great product. would certainly use this company again. very happy.

Rated 5 out of 5 stars

Fast and Efficient Service Really easy to navigate the website, found what I needed quickly and the check out process was easy to use too. The order was processed and delivered in record time! Exce... See more

Company replied

Company details

  1. Packaging Supply Store

Written by the company

The UK's largest selection of off the shelf packaging designed with breweries, bottle shops and cider producers in mind. Next day delivery on a wide range of gift packaging, trade packaging and shipping solutions. High quality plain and bespoke printed boxes are available with a fast, friendly and professional service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

232 reviews

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4.8

All reviews

(232)

4 reviews in the last 12 months

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Rated 4 out of 5 stars

Easy to order and great next day…

Easy to order and great next day delivery.

August 14, 2025
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Reply from Beer Box Shop

Hello Digby,
Thank you for your review. We're glad you were pleased with our service.
Many thanks
Heather

Rated 5 out of 5 stars

great service

Super quick delivery and exactly as described - thanks so much

August 14, 2025
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Reply from Beer Box Shop

Hello Lui,
Thank you for taking the time to leave us a review. We're so happy that you are pleased with our service and products.
Many thanks
Heather

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Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, great products A+++

November 28, 2024
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Reply from Beer Box Shop

Thanks for the review Joanne.

The BBS Team!

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Rated 5 out of 5 stars
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Reply from Beer Box Shop

Hi Louise, thanks for leaving us a review, it's great to know you're happy with our service.

Thanks,, The BBS Team :-)

Rated 5 out of 5 stars

Next day delivery saves the day

Next day delivery - on a Saturday - was brilliant and the boxes are very easy to assemble

May 31, 2024
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Reply from Beer Box Shop

Hi Dan. Thank you very much for taking the time to leave us a great review! Heather

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Rated 5 out of 5 stars

Quality products

A very easy site to use, great products and always efficient speedy delivery.

May 15, 2024
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Reply from Beer Box Shop

Hi Helen,

Thanks you for taking the time to leave a review for us, and great to hear you've had a positive experience.

Thanks, The BBS Team!

Rated 5 out of 5 stars

We never have any problems at Beer Box…

We never have any problems at Beer Box Shop. Brilliant service!!

April 29, 2024
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Reply from Beer Box Shop

Thank you so much for taking the time to leave us a review and for your continued business. We're glad that you're happy with our service. Thank you, Heather

Rated 3 out of 5 stars

Fast service as ever but only three…

Fast service as ever but only three stars this time. Some boxes had black ink in them which were replaced quickly. Also annoying that always lose a few boxes due to strap marks where plastic straps pulled tight. Can I suggest putting a bit of cardboard under the straps so that no gift boxes are marked

November 6, 2023
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Reply from Beer Box Shop

Hi Phil.
Thank you for leaving us a review. We're sorry to hear that you were not entirely satisfied with you order.
I do remember your order was the one where some boxes had black spots (which were in the board from which the boxes were produced) and that these were replaced. I'm sorry to hear that some of your boxes were not useable due to strap marks. I have fed this back to production, and we do always ask the warehouse staff to look out for any boxes with marks and not send them. We had a couple of new staff in the warehouse in the lead up to Christmas who must have missed this.
When you next place an order please flag it to us on sales@beerboxshop.co.uk and we'll put some extra boxes in free of charge to compensate.
Thank you for your feedback,
Heather

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Rated 5 out of 5 stars

Quick delivery

Quick delivery. Easy to deal with!!

December 1, 2023
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Reply from Beer Box Shop

Hi Rhys, thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

great customer service

Response to queries was excellent - great customer service and speedy delivery.

November 28, 2023
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Reply from Beer Box Shop

Thanks for leaving us a great review Alison.

Heather and the BBS Team.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery - would use again

November 9, 2023
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Reply from Beer Box Shop

Hi Katie,

Thanks for leaving a 5* review for us!

The BBS Team

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