Matthew the company owner explained everything clearly at the time of booking. He went through T&C's before the booking was completed. The day before the visit, received a text reminding me of the app... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I contacted Matthew late Thursday for a window clean enquiry since I got recommended by a friend. He booked me in for the following Tuesday. I had a reminder on Monday evening, which I then found out... See more
Living in a block of flats which are supposed to be cleaned through the management company... 3 years later and still waiting. Found Matthew through a recommendation and the whole process has... See more
I honestly couldn't recommend this company enough! The boy's always do an outstanding job and my windows are always gleaming 💎 They are the best in Cardiff. They're so friendly and polite, I wouldn't... See more
Company details
Written by the company
At Be Kind Cleaning Services we pride ourselves on offering 5 Star purified hot water window cleaning. So why use hot water? The answer is very simple; it removes dirt easier and more efficiently. Hot water is proven to remove a lot more dirt than cold. Hot temperatures make the dirt particles move more and dissolves them faster. This is why people wash dishes in hot water and why using hot water will significantly reduce time to clean and remove dirt from the windows and leave a far cleaner service than if using cold water. In many cases old stubborn dirt cannot be removed by only using cold water as the stains become at one with the surface. Simply put. Hot water is far superior cleaning tool than cold. We also only use 100% purified water whilst cleaning. Purified water is water that’s free from any impurities. Impurities commonly found in ordinary tap water are minerals such as Calcium, Magnesium, Sodium, Potassium and Phosphorus. These minerals are perfectly safe to drink, however when it comes to window cleaning they are not ideal due to how they dry. When non-purified water dries, the minerals become visible, leaving spot marks on the surface. This obviously doesn’t look good and also means the windows will get dirty again quicker, as impurities from rain water and dust etc, are more likely to cling on to the window if its covered in impurities. Another major benefit of purified water is no chemicals are used which could have a potentially negative effect on local wildlife and surrounding foliage.
Contact info
Heol trelai, CF5 5PH, Cardiff, United Kingdom
- 07926 448632
- info@bekindcleaning.co.uk
- www.bekindcleaning.co.uk
5.0
Excellent
286 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service
Really pleased with the service. Friendly and helpful. Will definitely use them again and would highly recommend them.
June 24, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thanks Karen 😊
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Great service
Great service, Matthew was very friendly and professional and was happy to answer any questions I had. Service was done to a very high quality and Matthew contacted me after the service to make sure I was happy with the outcome.
Will definitely be a regular customer and will highly recommend to all I can. Thank you very much.
June 24, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thanks for choosing Be Kind, Rochelle. We’re grateful to have you on board
Fantastic window cleaning service from…
Fantastic window cleaning service from Matthew and Josh , kept me informed prior to attending ( also great as I have a dog) so I can get him in and settled.
Love the fact they take so much pride and even checked in the evening they dried ok as it’s a new house and the vents can be a nightmare .
Would definitely recommend , they definitely take pride in there work
June 21, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thank you Lucy, your house made us work for it but the end result was worth it
Great communication and service
Had our first clean whilst we were away on holiday. Matthew sent photos on the day to confirm the clean and then messaged again once we were home to make sure everything was OK. Great service and a friendly team. Would definitely recommend.
June 18, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thanks Jenny, chuffed 😊
5* !!
Punctual, good customer service, very attentive when you're asking questions.
Windows are gleaming Would highly recommend!!
June 21, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Welcome to the Be Kind family 😊
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Windows looking squeaky clean
Lovely job by Matthew and the team today, left the windows looking squeaky clean. Can’t recommend them highly enough for providing such a professional and thorough service. Nothing is too much trouble for them to make sure they’re providing a top service, with happy customers. Look forward to seeing you next time!
June 18, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Kelsey.. you.. are.. a.. legend
The Best Window Cleaning Experience
I have been looking for a Reliable and Professional Window Cleaner for a while now and I’ve found Be Kind. Absolutely chuffed with how clean my windows are and how professional the guys are! Definitely recommend to everyone who’s looking for a window cleaner ⭐️⭐️⭐️⭐️⭐️
June 18, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thank you Jack
Great first clean today from Be Kind
Great first clean today from Be Kind!
They went out of their way to visit this afternoon which is fantastic service.
Windows looked great and they even text me this evening to check I was happy.
Thank you !
June 18, 2024
Unprompted review
Reply from Be Kind Cleaning Services
It was only slightly off the beaten track. Next time you’ll fit in in nice with our round. Thanks for choosing Be Kind
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Very pleased with the windows .
Very pleased with the windows .. absolutely gleaming
Very professional and friendly service. Highly recommend Be Kind Cleaning Service.
June 18, 2024
Unprompted review
Reply from Be Kind Cleaning Services
We love happy customers Thelia 😁😁
Reply from Be Kind Cleaning Services
Thanks for choosing Be Kind
Absolutely amazing service
Absolutely amazing service. Very impressed 👌
June 18, 2024
Unprompted review
Reply from Be Kind Cleaning Services
There’s a Shania Twain joke here I’m just too tired to figure it out
10/10 for customer care and crystal clear windows 🙂
I don’t know about you, but I’ve never had a window cleaner send a msg a few days after cleaning the windows to see if I was happy with the clean… usually you get a quick wipe down, and then you don’t see them again till they’re doing the rounds again.
Crystal clear windows with amazing customer service 👏🏼👌🏼
10/10 from me!
June 14, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Amazing Emily, this is literally the business plan. Thank you 🙏
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Simple the best!
First time using this service! I am very very happy with the end result and the overall service! Matthew is such profesional guy and his service is A1!
Thank you!
June 14, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thank you so much Isabel, have a great weekend
Great service
Great service, quick, efficient and reasonably priced. Thank you!
June 14, 2024
Unprompted review
Reply from Be Kind Cleaning Services
And those are a few of my favourite things 🎶
Fantastic service
Brilliant service, both Matthew and Josh were friendly and professional. The windows are perfectly cleaned with no streaks etc. Fab communication prior to the clean. Would definitely recommend and will be using again, Thanks both!
June 14, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Look at us, all grown up discussing window cleaning. Nice to see you again Stacey 😊
Reply from Be Kind Cleaning Services
Thank you Jess, we try really hard to be friendly and professional at all times 😊
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Great company
Great company, I asked for a last minute appointment and they slotted me in that day , work was excellent and they explained everything perfectly!
Will be using Be Kind again for sure !
June 7, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Always have room for good people. Thank you Craig
Great window cleaner!
June 13, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Josh is a fantastic window cleaner, thank you Olivia
First time I’ve had my windows cleaned…
First time I’ve had my windows cleaned by be kind cleaning services and they look amazing! Would highly recommend them.
June 12, 2024
Unprompted review
Reply from Be Kind Cleaning Services
Thank you Helen 🫡
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