Bella Italia Reviews 

391
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bella Itallia Bolton DONKEYS IN THE KITCHEN....the Calaamri was tak8ng the Mick 6 small pieces for £9 big big joke. Had there signature lasagne for £19.99 Ao I expected something special as I am... See more

Rated 1 out of 5 stars

where do i begin. horrible experience waiter was aggressive and unruly and in our face when our pasta dish was uncooked, we just asked for a cheese pizza instead.Completely ignored us till someone els... See more

Rated 4 out of 5 stars

Visited Edinburgh Hanover Restaurant twice last weekend. Was especially impressed by the friendly service and the helpful attitude of the staff, especially Fin (Finlay?). He went out of his way to ma... See more

Rated 5 out of 5 stars

First time at this Bella Italia (Wolverhampton, Bentley Bridge Park). Great atmosphere and lovely staff. Gee was our server, she was so down to earth, friendly and professional. We came for... See more

Company details


Contact info

2.7

Poor

TrustScore 2.5 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(391)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor, poor, poor

Rude when greeting us, seated in the coldest part of the restaurant, cold was the admission of the manager!! Wrong drink served to the wife, olives were very salty, portion size versus price was shocking, a warm brownie for desert, I've had warmer ice cubes. Disgusting value for money

January 6, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

So yesterday at 5pm we being a table of…

So yesterday at 5pm we being a table of 4 went to Bella italia at shaftesbury Avenue London and as much as I enjoy Bella italia food
I can honestly say that yesterday the main meal was absolutely cold and more than 30min wait for dessert cookie dough that was also cold
So now I'm starting to doubt my choice of recommending it and indeed eating there again poor service

January 2, 2022
Unprompted review
Rated 2 out of 5 stars

Bella italia near Sondheim theatre…

Bella italia near Sondheim theatre London. Following a pleasant theatre trip yesterday 18.12.21 and visits to Bella in Bristol which were good previously. Yesterday’s visit was underwhelming. Chicken Caesar salad came without the chicken on it! Partner had finished his meal by the time my missing chicken arrived. Tables too close together,no social distancing. Waiting staff pleasant but we won’t be back I’m afraid.

December 19, 2021
Unprompted review
Rated 1 out of 5 stars

Visited Bella Italia in the Metro…

Visited Bella Italia in the Metro Center Newcastle . There was no social distancing. Tables were crammed together and very crowded. There were empty tables however the manager informed us that he did not have the staff to open the closed area. Surely it would make sense to open the closed area and have staff walk a bit further between stations to ensure social distancing and customer safety and comfort We didn’t stay very disappointing

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

We Went for a meal at Bella italia

We Went for a meal at Bella italia, on sat night at sixfields northampton, and very impressed. the meal was lovely. There was a great choice of menu, lovely atmosphere, and excellent service, Joel looked after us who was very efficient and friendly, i wd recommend.

December 12, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Ordered 2 pizzas and some sweet potato …

Ordered 2 pizzas and some sweet potato fries , pizza was good , fries as well , nothing to complain so far but found some kind of worms in the box with fries which make me feel sick , if I could attach some pics I would , food was great but make sure you don't add any other weird flavour into it guys .

October 31, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Well worth a visit!

Very friendly staff (Ilaria), lovely foods and a good price for a central London restaurant. Shall revisit on my next visit to London.

October 21, 2021
Unprompted review
Rated 1 out of 5 stars

Shocking.

Shocking.
Ate here yesterday. I ordered standard spaghetti bolognese for my main, was it out of a tin? If not it certainly wasn't made by a competent chef.
Years since I'd been snd I remembered acceptable Italian food. Not anymore I'm afraid. I didn't complain, whats the point clearly this is standard for this place these days.

October 21, 2021
Unprompted review
Rated 1 out of 5 stars

Do not eat here!!!!

Do not eat here! Me and my partner both feeling ill next day. Sent both dishes back. Pasta was rock hard, carbonara cold and dry. Not even an apology. Absolutely dreadful experience save your money and do not go here!!

October 18, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very Disappointed with my meal. Had a meal with my husband at the…

Had a meal with my husband at the Dudley restaurant last Sunday, the following day I felt very ill and had food poisoning from the main chicken dish I had eaten. The food when it came out did not look appetising and felt as it had been microwaved and not freshly cooked. I don’t think I’ll be ever eating here again, this experience has seriously put me off dining here again. I would not recommend this restaurant if you want a freshly cooked meal.

October 1, 2021
Unprompted review
Rated 3 out of 5 stars

Pasta ordered

Pasta ordered. It was like a noodle. No tomato souse, dry. Worst pasta I ever had.

September 26, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Have ordered on deliveroo, pizzas are delivered cold. And they are extremely hard and salty.

September 25, 2021
Unprompted review
Advertisement
Rated 2 out of 5 stars

Sly service charge added..

Food was ok, service was a little slow, and overall it was too expensive. “Optional” service charge was added without any consent. I had to argue vigorously to get it refunded when I realised it had been added. Sly tactics, and we won’t be returning.

August 29, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look