Bell Tent Sussex Reviews 

383
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the camping products are of exceptional quality, beautifully designed, highly spacious, sturdy, and very easy to assemble for various outdoor adventures and family trips. Consumers also sincerely appreciate the remarkably fast delivery service, secure packaging, and exceptionally helpful communication provided by the friendly staff throughout the entire ordering process. Some people were dissatisfied with occasional shipping delays caused by external delivery services handling the packages. A few customers additionally noted minor inconveniences such as unexpected delivery charges, missing essential accessory parts, or challenging ground conditions experienced during the initial setup process, though overall satisfaction remains very high.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and sturdy... See more

Quality

Clients share positive opinions on quality, consistently praising the robust materials, durability, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Service

People report positive experiences with service, highlighting fast and efficient support. Consumers... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the process is painless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service. Communication is excellent. They are quick to answer and questions you have and give thorough feedback. Quick delivery. I got the pro bell tent. I haven't put it up yet as I'm wa... See more

Rated 5 out of 5 stars

Items arrived quickly, the quality of the bell tents met our expectations and will definitely be pitching more next year. All accessories we purchased were perfect too. Great customer service, thank y... See more

Company replied

Rated 5 out of 5 stars

I LOVE my bell tent and have made the happiest of memories this summer with my kids. It just works perfectly and is beautiful. Everyone thought I must be glamping! Very happy with the company too - ve... See more

Company replied

Rated 5 out of 5 stars

We love our 4m star bell tent. It is quick and easy to erect as well as spacious inside. We particularly liked the star design as it has the little overhanging porch. The website was easy to navigate... See more

Company replied


Company details

  1. Camping Store

Written by the company

The team at Bell Tent Sussex all have one clear objective in mind – we want to have the finest bell tents for sale and glamping accessories online available for you at prices that won’t break the bank. We go to great efforts to keep our prices lower than anywhere else on the market because we want everyone to have the opportunity to have a great glamping experience. We’re proud of the fact that all our Bell Tents for sale are made with organic, premium quality 100% cotton canvas. Quality is important to us, and so we only sell what we believe are the best available products. We’ve spent years buying and testing camping equipment to find the items that are perfect for anyone looking for family tents, festival tents, or small tents for couples. If we do not love it, we do not sell it!


Contact info

4.8

Excellent

TrustScore 5 out of 5

383 reviews

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4.8

All reviews

(383)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Second time using this company

Second time using this company, no issues what so ever.

March 14, 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear this is your second time ordering with us and that everything went smoothly.
Best wishes,
The Bell Tent Sussex Team

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Rated 5 out of 5 stars

Folding chairs.

Delighted with the new camping chairs. I found it difficult to source suitable chairs that recline and fold neatly for our restricted space in a campervan.
Excellent customer service from Chris.

March 28, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear you’re happy with the new camping chairs and that they fit well in your campervan. It’s great to know Chris was able to help with your order.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Friendly and approachable with great…

Friendly and approachable with great advice. Nothing was too much trouble. The quality of the equipment they sell speaks for itself . Will definitely us bell tent Sussex again

March 18, 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear you found our team friendly and helpful, and that you’re happy with the quality of the equipment. We appreciate your kind words and look forward to helping you again.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

The contact order service was helpful…

The contact order service was helpful and the delivery swift.

March 12, 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear you found our customer service helpful and that your delivery arrived swiftly.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Great web site

Great web site, on-line ordering very easy. Delivery very quick, items look great, can’t wait to try them out.

March 3, 2025
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Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear you found the website easy to use and that your order arrived quickly. It’s great to know you’re happy with the items and we hope you enjoy using them.
Best wishes,
The Bell Tent Sussex Team

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Rated 5 out of 5 stars

The bunting I received is lovely such…

The bunting I received is lovely such pretty colours and it was delivered really quickly I will definitely use this company again I’ve already put the bunting up in my garden and I have recommended a neighbour to you 🥰

March 7, 2025
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Reply from Bell Tent Sussex

Thank you for your lovely review. We’re really pleased to hear you’re happy with the bunting and the quick delivery. It’s wonderful to know it’s already up in your garden and we really appreciate the recommendation to your neighbour.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Great service thank you

Great service thank you

February 26, 2025
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Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear you were happy with the service.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Can’t fault the experience

Can’t fault the experience, bought a bbq and the inside arrived smashed and they replaced it straight away, thank you!

February 19, 2025
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Reply from Bell Tent Sussex

Thank you for your review. We’re pleased we could resolve the issue quickly and get a replacement sent straight out to you.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Reasonably priced and fast delivery

Reasonably priced and fast delivery. Can't wait to try it out when the warmer weather comes

February 10, 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear you were happy with the price and the fast delivery. We hope you enjoy using it when the warmer weather arrives.
Best wishes,
The Bell Tent Sussex Team

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Rated 5 out of 5 stars

Lovely heavy teapot

Lovely heavy teapot. Wrapped well, arrived in time for the boiler kettle and herbs. Thank you!

February 17, 2025
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Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear you’re happy with the teapot and that it arrived safely and on time.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Bell Tent Sussex went above and beyond.

Bell Tent Sussex went above and beyond. I needed to order a tent for a client quickly and they made the process very smooth and easy for us both. Next-Day delivery was great too.
Thank you.

February 13, 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear we could help make the process smooth and get the tent to your client quickly with next day delivery.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

I've had the best experience with Bell…

I've had the best experience with Bell Tent Sussex. I first emailed asking if they could put together a full 7m bell tent package complete with the tent, stove, floor, lights and beds. They immediately put a quote together for me which was very reasonable and I paid. The next day, everything arrived. Today I had the pleasure of erecting the tent, which I have to say is absolutely lovely. Well made, sturdy and looks absolutely stunning. The half moon rugs are a welcome addition adding some colour and quirkyness to the tent. The stove package is well put together and works a treat. We're excited trail out the tent this evening (21st Feb) for some winter glamping and are excited to soon be adding this wonderful tent to our campsite booking system for people to stay.

February 20, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your fantastic review. We’re really pleased to hear the full 7m bell tent package arrived quickly and that you found everything well made and easy to set up. It’s great to know the rugs and stove package have added to the overall experience. We hope you enjoy your winter glamping trial and we’re excited that the tent will soon be part of your campsite offering.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Being novices to the whole bell tent…

Being novices to the whole bell tent side of things we found Chris to be extremely helpful in finding the right bell tent we were looking for. Along with this we were given fantastic advice on how to maintain and look after our tent. Thanks again Chris.

February 1, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear Chris was able to help you find the right bell tent and offer useful advice on care and maintenance.
Best wishes,
The Bell Tent Sussex Team

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Rated 5 out of 5 stars

3m Bell Tent With Stove Hole - AMAZING

I purchased the 3m Bell Tent Fireproof With Stove Hole & Flap (No Centre Pole) from Bell Tent Sussex. I felt I was paying a bit more than some other offerings out there, but hoped that the quality would show. I was right. The tent is reassuringly sturdy in every way. The A-Frame poles mean that the inside is spacious. It is warm and cosy and incredibly well made. The materials seem to be very high quality. Would highly recommend.

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

They are truly amazing

They are truly amazing! They helpen me so much with sending to EU! I coulant have done it without you, Chris! I will be thankfull forever! The communicating is on top, very faster and crystall clear! I am a Dutchie in Italy and very, very thankfull for everything! Hoping that the tents will be here soon now!

February 6, 2025
Rated 4 out of 5 stars

Very good service

Very good service, albeit over Christmas period which meant delivery was delayed. But was delivered when said and the product is of high quality. Communication was also excellent, all round very happy with the service we received

January 6, 2025
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