Belmont Motor Group Reviews 

139
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Went into Belmont to enquire about a new Suzuki Vitara Automatic. John Robertson was very informative about what was available and pointed me in the right direction. I am delighted with the choice I... See more

Rated 1 out of 5 stars

Car booked for one day but kept longer as they ordered a wrong part. I had to make more visits due to not checking the bulletin by the staff. Promised to do more investigation but did nothing - no... See more

Rated 5 out of 5 stars

Fantastic experience at Belmont Garage. Received a fair trade in price for existing vehicle and purchased new Suzuki. From initial email right through to handover the whole process went very sm... See more

Rated 5 out of 5 stars

Lucas made the process very easy. Listened to exactly what we wanted. Made whole experience so simple. Would definitely recommend Belmont at Wallyford.

Company details

  1. Used Car Dealer

Written by the company

Belmont Group, the name you can trust. Selling new and used cars in Wallyford.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

139 reviews

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No recent history of asking for reviews

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4.5

All reviews

(139)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Went into Belmont to enquire about a…

Went into Belmont to enquire about a new Suzuki Vitara Automatic. John Robertson was very informative about what was available and pointed me in the right direction. I am delighted with the choice I made based on John's recommendations. His advice was given in a business like and friendly manner tinged with a good sense of humour. As I had never driven an automatic before he even took me out for a driving lesson. One hundred percent customer satisfaction.
Ronald Thom

August 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service from Lucas

Lucas made the process very easy. Listened to exactly what we wanted. Made whole experience so simple. Would definitely recommend Belmont at Wallyford.

July 18, 2026
Unprompted review
Rated 1 out of 5 stars

Car booked for one day but kept longer…

Car booked for one day but kept longer as they ordered a wrong part. I had to make more visits due to not checking the bulletin by the staff. Promised to do more investigation but did nothing - no phone call with explanation, just information when I popped in for car collection.
Absolute joke. I left the review on Google maps and Peter responded that would like to talk about. Here you have it with an update.

Update.
Peter provide a general phone number and when I tried to get in touch, ho apparently was on a phone and even I left my phone number he still "was on a phone" for next a few hours. Nice try to looks good online but still behave like coward? Take your own conclusions.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Belmont Motors, Wallyford

I found buying my car from Belmont very easy and efficient. Lucas was very helpful and explained everything clearly. My new car was serviced and cleaned before I picked it up. Immaculate! I am really pleased with my new car. Thank you

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

I bought my MG4 from Belmont

I bought my MG4 from Belmont, Wallyford a few days ago. The service I received from reception and car sales was 1st class. Well done sales. & reception. 😁😁.

May 15, 2026
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Rated 5 out of 5 stars

Excellent service, excellent value for money

I was so apprehensive about buying a new car but Lucas made it such an easy experience. He was very knowledgeable about everything they offered and was really helpful without being pushy. He made the whole buying process so much easier than it might have been in other car showrooms, and I left with a lovely car that I felt was excellent value for money.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

My daughter’s first car

We got my daughter her first car, a used Suzuki swift hybrid from Belmont. Both Scott and Elidth went out of their way to get her the best car for her budget. She’s extremely happy with the car.

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Got a great deal from Belmont Motors

Bought a car from Belmont Motors, our sales advisor Hugh made the transaction stress free and easy , he was knowledgeable and had years of experience and guided us through the process every step of the way offering good solid advice with transparency and clarification by answer all of our questions , he was neither pushy or forceful, if anything a very pleasant experience , got a great deal

March 19, 2026
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Rated 2 out of 5 stars

Belmont delivered car without it being valeted as agreed

Belmont sourced our car without any issues. We were assured the car would be delivered in the same condition as the cars we had viewed when we visited which were like new. Unfortunately our car was delivered without being valeted and with a broken door mirror casing. They did source replacement ( with a little help from us )part and fitted it about 2 months later. Car was supposed to be valeted when it was in for door mirror casing replacement didn’t happen. Still waiting! Just paid £140 to have car valeted. Fantastic job by Solo Detailing. Maybe your valeter needs to have a look in this guys fb page to see how it’ should be done? Not the service we expected after paying £15000 . Sales not an issue . How car was presented to us was.

August 30, 2025
Unprompted review
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Reply from Belmont Motor Group

Good morning Jill,

We're sorry to hear that your recent experience didn't meet your expectations. As a previous customer, who has endorsed our 5 star customer service, it's disappointing that on this occasion, you feel this hasn't happened.
We'd like to discuss your concerns in more detail in order that we can improve any shortfalls in the process of sales to staff and their families.
Feel free to contact me here at the branch on 0131 665 3691, or by email pcrombie@jmgroup.co.uk.

Best regards, Peter.

Rated 5 out of 5 stars

Great service from the sales team

Great service from the sales team, very helpful. Not my 1st time buying from them and will do again in the future.

September 19, 2025
Unprompted review
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Reply from Belmont Motor Group

Many thanks for the 5 star review!

Rated 5 out of 5 stars

Very friendly, helpful staff

From the minute I walked in the door to the moment I drove away I felt like a VIP. Scott Thompson helped me with the paperwork and my insurance. The staff even made my dogs welcome when I came to collect the car.

October 14, 2025
Unprompted review
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Reply from Belmont Motor Group

Brilliant to hear, thanks for the update!

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Rated 5 out of 5 stars

New car

Scott Thompson was very helpful with purchase of new car. He was informative regarding car. He was polite and friendly. Definitely would recommend buying a car from Scott.

August 21, 2025
Unprompted review
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Reply from Belmont Motor Group

Great feedback, much appreciated!

Rated 5 out of 5 stars

Great service from Scott T

I recently bought my first car and had the pleasure of working with Scott T. He was incredibly professional, caring, and made the entire process smooth and stress-free. Scott really took the time to understand that this was a big step for me, and made sure everything was done properly. He went above and beyond to hand me a car that not only looked great but felt amazing to drive. Highly recommend Scott if you’re looking for someone who truly cares about the customer experience and knows about cars!

August 2, 2025
Unprompted review
Belmont Motor Group logo

Reply from Belmont Motor Group

Appreciate the feedback Eleni, many thanks.

Rated 5 out of 5 stars

We were on the first stage of looking…

We were on the first stage of looking at what could be available to us to upgrade our Vitara as our PCP was nearing the end . Walked into the showroom -looking for advice and Kenneth Buchanan was on hand , fortunately for us, he explained our options re the next step for when the contract ended. We’ve been Belmont clients for the past 3 cars approximately 9 years and have been very happy with each. Inevitability one of the vehicles in the showroom took our fancy and so, before we left that afternoon the deal was done, we made our choice. Kenneth was very helpful, explained everything well and at no point did I feel under pressure to make a purchase. Roll on one week and time to collect the new Vitara Boosterjet Ultra. Kenneth took us through all the paperwork of which there was much! He fully explained the features on the ‘dashboard’, helped set up my phone with the Suzuki app etc. I would highly recommend Belmont to anyone looking for company and a sales person with exceptional people skills.

July 17, 2025
Unprompted review
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Reply from Belmont Motor Group

5 stars, much appreciated!

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Rated 5 out of 5 stars

New car from belmont wallyford

Belmont wallyford was a dream to deal with all thanks to kenny buchanan the whole experience was made so easy thanks to kenny I'm very happy with my new car I recommend belmont wallyford very highly

May 30, 2025
Unprompted review
Belmont Motor Group logo

Reply from Belmont Motor Group

Great to hear Alex, much appreciated!

Rated 5 out of 5 stars

My visit to a car sales office

We wandered in to Belmont motors to browse what was on sale and the salesman came forward and introduced himself as Kenneth Buchanan. He was very smart and polite and asked if we needed help. I told him we were just looking not buying. So he left us to wander about and only intervened when we took a big interest in an upgrade to the one we had. There was no pressure from him at all at any time. I would highly recommend Belmont Motors

June 2, 2025
Unprompted review
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Reply from Belmont Motor Group

Thank you Margaret for the positive feedback, much appreciated!

Rated 1 out of 5 stars

I was told the car is fully serviced…

I was told the car is fully serviced and marks will be dealt with.
Not only engine coolant, wiper liquid, anti-brake fluid have not been fully filled, you can see marks around the car and internally.
Tried to phone and never answer my call.

May 22, 2025
Unprompted review
Belmont Motor Group logo

Reply from Belmont Motor Group

Morning Jamie,
i wonder if you could contact me directly here at the branch to discuss this matter further?
My contact details are 0131 665 3691.

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