Belvilla Reviews 

Great location

Great room lots of space and good value for money

Does OYO Hotel B2G1FREE code work?
I have booked many times and chosen the offer book for two and get third night free. On all occasions the discount is not effected. This happened 22 to 25 Oct and has happened 25 to 28 October 2026. Reservation desk number 01518081429 has timed out twice. The number given on website direct to a chat platform which cannot resolve the enquiry
I quote successive booking refs: M8FO9378, E4E32907, VUYZ2562, A0YJ7542, one for last weekend where discount was not applied

Location and the apartment is well equiped for 1 week stay

Easy to book, comfortable and modern studio in a great location!

House great, pool great. Lack of information eg actual address and no pack inside made finding house difficult and once inside things like switching on boiler were not obvious. Other small niggles existed which didn’t affect the rest of the week. We would definitely return to this property.

Easy to locate apartment
Great location.. 2 minutes from old town
Lovely terrace with outdoor furniture and a view

Reservation simple mais in chatbot IA idiot

I was able to book the villa through my KLM portal so I could collect miles for it. That was very convenient.

Great hotel for workers

Close to city centre, 20 minutes walk, rooms were clean. Doesn't have a lamp but that doesn't affect they stay. Walls are thin but doesn't affect the stay. Good value for money. Would recommend

Good location, apartment is very dated and can be quite noisy from the trains. When you pick up the keys it’s basically do your best and find out the shop were you
Pick them up is no help

Every time I stay at Motel 6 I get sleep. I get rest. I get therapy on my ankle. I’ve been staying at Motel 6 for quite some time. I love it there. The management is very good. The workers are good and the people that stay there are excellent.

We spent two weeks in this apartment and felt very comfortable. When we arrived, everything was very clean, and we had everything we needed. The price for the two weeks was reasonable for us, especially since a parking space in the underground garage is included.

The parking spaces are generally large enough even for bigger cars. However, this particular space is located directly by the entrance, next to a wall. If the car parked beside it is not positioned properly within the markings, parking and leaving with a large car can be difficult. With a little patience, it is manageable.

Unfortunately, our apartment was broken into at night while we were sleeping. Fortunately, not much was stolen. We reported the incident to the police. The property manager supported us very well throughout the process, and we are grateful to him for that.

An important note for future guests: The balcony door must always be properly locked, especially at night while sleeping. With the sliding door, the pin in the middle must be pushed in so that the door is locked and cannot be opened from the outside. This should be checked carefully before going to bed and whenever leaving the apartment.

Roses is a very beautiful holiday destination with many good restaurants. We particularly enjoyed the beach, which is cleaned every day and is very well maintained. We greatly enjoyed our time by the sea.

Despite the break-in, we had a lovely holiday and will keep many wonderful memories of our two weeks in Roses.

Ease of booking

Spacious room with all the required amenities. A pleasant stay with only negative being a loy of noise early in the morning from outside. We were staying on the 1st floor. The breakfast was good with a good selection of food.

I booked thru Expedia. They said the payment was to Belvilla. My bank wired the payment to Belvilla. Belvilla tried to collect a second payment saying they did not receive the payment! Long story short, they told me to call Ezpedia! Expedia could see the payment was made to Belvilla. They sent an email to Belvilla and they never responded! Belvilla is nothing but a scam!!!Belvilla

Pricing is good. Just a place to lay our head down at night from fishing all day

Very Disappointing Parking Arrangements and Subsequent Payment Demands

I am extremely disappointed with my experience regarding the parking arrangements associated with my hotel stay.

When I made my reservation, my understanding from the arrangements agreed with the hotel was that parking would be available for guests.

I also made a parking payment to Park Maven Limited. Despite this, I subsequently received further parking payment demands, including correspondence from a debt collection company, DCBL.

This has caused me considerable inconvenience and stress, particularly because I have evidence of the payment made.

I believe hotels should provide clear information about parking arrangements and assist guests when problems arise involving parking companies associated with their premises.

I would appreciate the hotel investigating this matter and helping to resolve the dispute. Unfortunately, this experience has seriously affected my confidence in the hotel.
I would also like to raise a serious complaint regarding the extremely rude and unprofessional behaviour of one of the receptionists at Belvilla Crewe City Centre Hotel, who identified himself as Kumar.

When I contacted the hotel seeking assistance with this matter, he responded in an extremely dismissive and disrespectful manner. He explicitly told me, “I am not going to help you. Whatever you want to do, do it.” He also stated that he would not answer my telephone calls.

I was genuinely shocked by his attitude and the way he spoke to me. His behaviour was completely unacceptable, particularly towards a guest who was simply requesting assistance with a legitimate complaint.

I strongly request that you review the recordings of my telephone conversations with the hotel, if these are available. They will demonstrate the manner in which I was spoken to and the complete lack of professionalism and willingness to assist.

I expect OYO management to investigate this incident seriously, address the conduct of the staff member concerned, and provide me with a formal explanation.

No customer should ever be treated with such disrespect, hostility, or disregard. This experience has been deeply disappointing and has further undermined my confidence in your company and its customer service standards.

Room is neat and comfortable