Ayrton Hoare was rep from Bens gutters who came out to fulfill request . He turned up within time frame given, was polite , explained what he was going to be doing , and after it all went over some th... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I had phoned up to ask Bens Gutters if they could help with a blocked hopper. They were very quick at arranging an appointment, confirming date, time and thatJason would attend. He was very polite a... See more
Company replied
Cleaner text in advance of arrival, turned up on time, was friendly and courteous and did an efficient job. He gave an honest report of good condition and did not push any sales agenda but did thoroug... See more
Company replied
Having dealt with Ben’s Gutters in the past, I contacted them to obtain a quote for their standard gutter cleaning. The quote was acceptable and they arranged for the work to be undertaken the follow... See more
Company replied
Company details
Written by the company
Exceptional Service, Every Time! At Ben’s Gutters, we provide high-quality, reliable, and efficient gutter cleaning and roof washing services. Our experienced team uses both traditional and modern equipment to thoroughly clean your gutters and roof, ensuring your property stays in top condition. From our easy booking process to our polite, professional staff, we make sure every job is completed with care and attention to detail. Whether you need routine maintenance, a deep clean, or roof washing, you can trust Ben’s Gutters to get the job done right. Experience why so many customers recommend us – we’re the name you can count on for all your gutter and roof cleaning needs!
Contact info
Llama Park, Wych Cross, RH18 5JN, Forest Row, United Kingdom
- 0800 056 5481
- info@bensgutters.com
- www.bensgutters.com
4.7
Excellent
12K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
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They haven't turned up yet ...
They haven't turned up yet .... Was given a two hour slot .... So I took dog out to reduce animal stress paid money in advance as this was what they work on ( never pay in advance for this reason) .... 2.5 hours after the slot start time noone has turned up.
Was told is be messaged if there was a change of situation ... No message given .... Even though was advertised in Bristol then actual service is based in Sussex
Now in limbo ...
April 9, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Martin,
We’re sorry to hear about your experience and the delay in attendance. Please email us your details at customer-satisfaction@bensgutters.com so we can look into this and resolve it as quickly as possible.
Kind regards,
Kate
Ben's Gutters
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Very good service from start to finish
It all went very smoothly from booking through to the work on site. The operative was polite, thorough and tidy. All good and reasonably priced.
April 3, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, Russell. We’re pleased you had a smooth experience from start to finish and were happy with the overall service.
Kind regards,
Kate
Ben's Gutters
Job well done
Just wanted to say that I am very pleased with the job.
Jason Was very thorough and a really pleasant chap, a credit to your company.
I will willingly recommend you to family and friends.
April 9, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, TD. We’re pleased everything went smoothly and that you were happy with the service, especially on a bank holiday.
Kind regards,
Kate
Ben's Gutters
Easter Monday gutter cleaning…
The guy came on Easter Monday whcih was impressive and bang on time. he just got on with the job and tidied up afterwards. All very friendly and courteous.
April 6, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, TD. We’re pleased everything went smoothly and that you were happy with the service, especially on a bank holiday.
Kind regards,
Kate
Ben's Gutters
They turned up on time showed me a few…
They turned up on time showed me a few photos on his phone of the crap in the gutters and cleaned the lot I assume. It would have been nice to show me the after aswell.
April 6, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, John. We’re pleased you were happy with the service. If you’d like to receive the after photos, please email us your details at customer-satisfaction@bensgutters.com and we’ll be happy to send them over.
Kind regards,
Kate
Ben's Gutters
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Booking was easy
Booking was easy, and the cleaner came round quickly. Good job all round.
April 7, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, Samuel. We’re glad everything was straightforward and that you were happy with the service.
Kind regards,
Kate
Ben's Gutters
Did whay they said they would do
Did whay they said they would do, great communication and a quick and efficient job.
April 8, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, Scott. We’re pleased everything went to plan and that you were happy with the service.
Kind regards,
Kate
Ben's Gutters
Connor H was excellent.
Connor H was excellent. He was friendly, helpful & very professional. We have a lot of pots with young plants around the edge of our property, and he was fine about moving them so they wouldn't get damaged. He did an excellent job of the gutters and fascias, many of which had been looking rather weathered. We are extremely pleased with the result. Thank you.
April 7, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, Neil. We’re delighted you were so pleased with the results, and that Connor provided a helpful and careful service throughout.
Kind regards,
Kate
Ben's Gutters
Amazing result
Prompt and polite service with full explanation of work needed and carried out. Excellent result with facias and gutters sparkling.
April 7, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, John. We’re pleased you were happy with the result and the service provided.
Kind regards,
Kate
Ben's Gutters
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Efficient from beginning to end
Excellent communication during the booking process and before the appointment. Helpful and efficient operative.
April 7, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, Richard. We’re pleased you were happy with the communication and service throughout.
Kind regards,
Kate
Ben's Gutters
Fantastic service by Ben's Gutters.Well…
Fantastic service by Ben's Gutters.Well informed of when they were coming and Matthew did a brilliant job.Friendly and good at his job.Would highly recommend.
April 7, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, Gill. We’re glad you were kept well informed and that you were happy with the service.
Kind regards,
Kate
Ben's Gutters
Efficient service
Efficient service, came the day after I booked. Jamie was lovely and explained everything well. The whole process was smooth. I would definitely recommend Ben's Gutters.
April 4, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, Ele. We’re pleased everything went smoothly and that you were happy with the service.
Kind regards,
Kate
Ben's Gutters
Bens Gutters and all their staff are…exceptional and professional.
Bens Gutters and all their staff are very helpful, easy to deal with and professional. We have used them for the last 18 months and will continue to do so. You are advised of a time slot on your appointment day and they are always on time. The work is excellent and they take the time to do the job properly, leaving no mess on finishing. I will continue to use them and any of their staff. Thank you again Bens Gutters.
March 31, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, Anne. We really appreciate your continued support over the past 18 months. It’s great to hear you’ve consistently had a positive experience, and we look forward to continuing to help.
Kind regards,
Kate
Ben's Gutters
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Easy and efficient
Booking was super easy and Mantas completed a thorough job. Would use again.
March 5, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, April. We’re glad the booking process was straightforward and that Mantas did a thorough job.
Kind regards,
Kate
Ben's Gutters
Excellent service very polite and…
Excellent service very polite and professional young man a pleasure to do business with
April 6, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, Elle. We’re glad you were happy with the service and that our team made a good impression.
Kind regards,
Kate
Ben's Gutters
Excellent service from Ben's Gutters
Excellent service from Ben's Gutters! The whole team from booking to completion were professional, friendly and efficient. The job was done quickly and everything left clean and tidy. I would highly recommend.
April 1, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, Cathy. We’re really pleased you had a positive experience from start to finish. It’s great to know the work was carried out promptly and everything was left in good order. We truly appreciate your recommendation.
Kind regards,
Kate
Ben's Gutters
Good service
Good service amenable friendly operator provided a service giving a professional job.
Well done
April 2, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thank you, Mr Smith. We’re pleased you were happy with the service and found our team friendly and professional.
Kind regards,
Kate
Ben's Gutters
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Excellent service
Excellent service, prompt, professional.
Explained everything and showed me the gutters before and after
Clean and courteous
Would have again and recommend
April 3, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thanks Heather, really glad you were happy with the service and that everything was clearly explained. We appreciate the recommendation.
Kind regards,
Kate
Ben's Gutters
The job was undertaken quickly
The job was undertaken quickly, efficiently and courtesley and the area left clean and tidy.
April 3, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thanks John, we’re glad you were happy with the service. We hope to hear for you again soon.
Kind regards,
Kate
Ben's Gutters
always punctual, professional and respectful
Your guys are always punctual, respectful and professional - always do a good job.
April 3, 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thanks Mary, really appreciate your kind words about our team. We look forward to hear from you again in the future.
Kind regards,
Kate
Ben's Gutters
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