Emergency Essentials® Reviews 1,454

ORDERED & PD FOR $333 OF PRODUCTS ON 2/19/20 - IT IS 3/6/20 & STILL HAVEN'T REC'D ANYTHING !
YOU LIED !!!

YOU SAID ALL WERE IN STOCK AT TIME OF ORDER, TOOK MY $ & I HAVE NOTHING BUT 2 DELAY NOTICES.
THAT'S CALLED THEFT !!!

WHO DID YOU MOVE TO THE HEAD OF THE LINE - GOV'T,FRIENDS ? AND DON'T LIE EVEN MORE BY SAYING YOU'RE OVERWHELMED W/ORDERS. LEGIT COMPANIES TELL YOU AT TIME OF PURCHASE THERE'S A DELAY & YOU DID NOT !

I WANT MY STUFF - NOW ! ! !

AND I, FRIENDS, NEIGHBORS, COLLEAGUES WILL NEVER, EVER ORDER FROM YOU LIARS & THIEVES AGAIN !!!

Super slow. They charged my bank account on 2/20, and I received an email on 3/2 that it would be shipped “in the coming weeks”.
So they took my money, but can’t get items shipped??!
Email didn’t say items were out of stock, they are just too busy to get to shipping. The only reason I gave three stars is because I have ordered from them before, and the items showed up.

Since I placed my order 13 days ago and since they took my money the next day and have still not shipped my order even though it was in stock I have to give only 1 star at this time.

Awesome service and food, Jared did an excellent job and informed me every step of the way.

Emergency Essentials has been my only company for shopping for long storage life foods and camping/emergency items for over
20 years . They provide excellent products and service through-out.
I wish that they would bring back the small cans of freeze dried food. With only 2 in the family, # 10 cans are too large. Yes we buy the Mylar packets that don’t have a big enough variety.

Most of the time I'm very satisfied with anything I've gotten from your store. Lately things have been slow arriving and that was not something I was prepared for so I didn't order well in advance for some of the things I was out of. I will, in the future, order sooner than I am out of something.

I don’t know how the products are because I have not received them. They have not even been shipped. Not happy for the big delay

Services and products as advertised, Thanks
Ed

Even their "delayed delivery" is fast! Good product, great price.

I appreciated being notified of a delay in the order. Soon thereafter, it arrived. I haven't yet tried the dehydrated chicken but whether good or bad, I will let you know. Very important to have emergency supplies these days.

I ordered four six gallon food grade buckets with gamma lids. The buckets are great, though they do not have the Emergency Essentials logo on them but rather a child warning. I gave this four stars instead of five for only one reason, and it had nothing to do with the product but rather the packaging. The buckets came in a real big box. The contents were banged around. The tape job was terrible and most of the tape had come loose. I thought for sure I would find the contents broken. Nothing was broken and I got my buckets, but I sure hope you find a better way to package these.

Package arrive damaged and completely soaked in oil. I had to put it in the garbage can immediately. I could not even open it because of the oil and smell. I completely wasted my money on a garbage product.

These guys are great. Even with the overwhelming demand they are facing due to the current crisis, they were upfront and honest about the situation and their efforts to care for all their customers. My products arrived with only a short delay and in perfect condition. I can’t thank them enough!

Always easy to order and receive items quickly. Products always good.

3 stars for fair prices. Lost 2 stars for customer service and slow speed in filling/shipping orders. I'm not talking about being slow during an emergency pandemic. I expect to have issues during times like these. I'm speaking from experience from previous year's ordering. It was a minimum of FOUR weeks before my order shipped and that was AFTER I called to complain. TWICE. I took my business to Thrive Life Foods which typically ships in 3 business days and is in my hands about 10 days after I pay for it. (AND, they still have stock!) Absolute peace of mind for times like this. I am very grateful I started a long time ago.

Talked with Andrew. Very helpful and answered all my questions.

I ordered items (food/non-food) that were in-stock weeks ago and those items have not shipped. I’ve tried calling-no answer, I cut a support ticket-no reply. I’d suggest buying elsewhere. Once my orders are filled (or I file a fraud claim with AMX) I will take my business elsewhere.

I’ve done business with emergency essentials for over a decade, historically the service and quality have been excellent, however since the merger or acquisition thats apparently occurred has taken place, the customer service and response to enquiries has been less than stellar; the latest Coronavirus panic attack is a set back for my previously ordered products but understandable, and doesn’t play a role in this evaluation.

Have had good experiences in past but this last order is one of the worst experiences I have had ever after emails several phone calls to answer I have still not got my money back they sold me products they didn’t have and have not returned my money !