Berkeley Psychiatrists Reviews 

1,648
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 813 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful staff for their exceptional kindness, genuine empathy, and highly professional approach during important medical assessments. People note that supportive clinicians consistently make them feel comfortable, deeply listened to, and completely at ease throughout the entire process. Consumers often highlight the impressive efficiency of the overall service, noting very quick appointment scheduling and prompt delivery of reports and prescriptions. Reviewers deeply appreciate the thorough and extremely clear explanations provided regarding their specific diagnoses and subsequent treatment plans. Many individuals also value the continuous support and carefully tailored advice offered during follow-up consultations and titration.

What people talk about most

Staff

People report positive experiences with staff, highlighting that consultants, prescribers, and admin teams... See more

Service

Customers consistently note positive experiences with service, highlighting an efficient, thorough, and... See more

Customer service

Clients share positive opinions on customer_service, noting that they felt genuinely heard, respected, and... See more

User experience

Customers report positive experiences with user experience, highlighting an efficient and straightforward... See more

Response time

Reviewers express high satisfaction regarding the response time and overall efficiency. Consumers report that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went so smoothly! I got an appointment literally a day after I signed up. My appointment was with Doctor Thomas Spencer and he was amazing. He made me feel very comfortable and made the app... See more

Rated 5 out of 5 stars

I had my appointment with Sarah Jenkins she were was lovely. The appointment were about 1 hour long and she went through everything with compassion and empathy. We had a laugh which is important. I ne... See more

Rated 5 out of 5 stars

Dr Hollie Hearfield was very kind and professional. My son has had many issues with his mental health and I’ve used Berkeley to get his diagnosis for ADHD and autism. This appointment was for his ASD... See more

Rated 5 out of 5 stars

I chose Berkeley Psychiatrists out of a large list from the NHS due to their reviews and speed in getting seen - both were very accurate. I was seen very quickly, taken great care of from the ou... See more


Company details

  1. Psychiatrist
  2. Child Psychologist
  3. Psychologist

Written by the company

Berkeley Psychiatrists is a distinguished private clinic providing self-funded and NHS Right to Choose Assessments. We offer expert diagnosis and tailored treatment for a range of mental health conditions, including Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorder (ASD)


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(1,648)

824 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible service

Hayley Ring was incredible with me. She made me feel at ease straight away. Calming and welcoming. Full of empathy and understanding .

July 7, 2026
Rated 5 out of 5 stars

Jelena was great

Jelena was great, I felt like her questions were great for a medication/titration appointment, she made me feel quite relaxed and comfortable

July 1, 2026
Rated 5 out of 5 stars

Lovely team, fast process. No pizza tracker..

I am halfway through the process but I have found the team who pick up the phone to be welcoming, knowledgeable and friendly. The process has been incredibly fast in comparison to rumours you hear about ADHD treatment. The only thing that could be better is if you had some kind of online portal where you could see where you are in the queue/process, kind of like the dominoes pizza tracker, but for mental health and they deliver meds instead of delicious pizza. I'd like to specifically shout out Tanya and Jesse who are awesome.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Very quick and easy appointment

Very quick and easy appointment as usual. I saw Mrs Victoria Gray and you come away feeling heard and reassured with the continued care. I would and have recommended each of the clinicians I've seen and Berkeley Psychiatrists as a whole.

July 14, 2026
Rated 5 out of 5 stars

My ADHD assessment went very smoothly…

My ADHD assessment went very smoothly from start to finish. Communication was excellent throughout, with prompt responses to emails and helpful contact over the phone whenever I had any questions.

All of the information, instructions, and appointment details were clear and easy to follow, which made the whole process feel straightforward and well organised.

The assessment itself was professional and put me at ease. Overall, I had a very positive experience and would happily recommend their service to anyone considering an ADHD assessment.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Consultation with Dr Hill & Mr. Nabeel regarding my referral for my ADHD

Dr Hill was very methodical and was thorough when he went through my symptoms. He was confident in making a diagnosis and explained things very clearly.
The admin staff was very helpful and clearly explained the process with the team.
My appointment with Mr. Nabeel Ahmed was also very good. He was also very systematic with his explanation regarding the treatment options and suggestion, major & minor side effects and what to monitor and how to administer the treatment. He also answered all my questions and queries.
Even though everything was done on video link/audio call (ie not seen face to face) I am so impressed with the entire team. All staff are so professional & helpful. I am so fortunate to be assessed, diagnosed and treated at this centre. They’re simply amazing!

July 2, 2026
Rated 5 out of 5 stars

Hugo and May were amazing

Hugo and May were fantastic for my autism and adhd Asessment . One was private and one was right to choose, both processes were exhausting but berkley were professional and polite consistently! Would highly recommend instead of being traumatised by other providers !

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Incredibly knowledgeable and…

Incredibly knowledgeable and understanding staff with good experience. I felt seen and heard by Sarah whilst I explained and she really validated my experience as an adult getting diagnosed with ADHD. The process was also incredibly quick and Berkeley were communicative and professional throughout.

July 13, 2026
Rated 5 out of 5 stars

Highly recommended, no complaints

I made an appointment for an ADHD assessment for £745. Worth every penny. I was seen the next day over a video call with Lucy Colbourne, who was kind, attentive and extreme knowledgeable in their field. I immediately felt at ease and the appointment was conversational in a positive and productive way. I received my diagnosis and the rest of the process is taking place all within 4 days. Can’t reccomend Berkeley higher for the service provided.

July 12, 2026
Rated 4 out of 5 stars

I had a good experience with Berkeley…

I had a good experience with Berkeley Psychiatrists during my initial appointment. Jelena Poznakova was understanding, attentive, and listened to me.

I was, however, disappointed when I called before getting an appointment about the status of my ADHD referral, and I asked the administrator, "How long should I wait to call? Should I call in 2 weeks?" And she said, "Yeah, if you like"

This was extremely unhelpful, lacked clear communication, and was rather poor customer service. Nevertheless, Jelena made up for this poor interaction.

July 9, 2026

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