Berrylook Reviews 

5,586
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Order No. E2215657 Total Amount: US$99.77 I've tried paying via different modes - Mastercard, Visa, PayPal - almost 7 times but my order keeps coming back as "payment unsuccessful". Even tried... See more

Company replied

Rated 1 out of 5 stars

If I could give triple zero I would, absolute rubbish clothes nothing like they are portrayed. Only fit to use as cleaning clothes and smell of chemicals and toxins. Getting answers or refunds nye on... See more

Rated 1 out of 5 stars

I ordered a cocktail dress, black and white, mid length.Waited for over a month nothing, then began to send messages from their contact link. Never received a reply, I am thinking there goes my money.... See more

Rated 1 out of 5 stars

I ordered 4 blouses. Shocked at how deceptive the online pictures are vs actual object. One blouse was just two pieces of fabric sewn together, front and back, while the online photo shows proper slee... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you! We value all our customers:our professional customer service team is always here to help you. Your satisfaction is our top priority! Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service! Enjoy your shopping at BerryLook.com.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

6K reviews

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No recent history of asking for reviews

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1.3

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(5,586)

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Rated 1 out of 5 stars

Disgusting

Disgusting
Material awful
Poor quality
Don't advertise if you don't know what is honesty
Quality
Customer satisfaction
Fake photos
Delivery that takes months
Similar company I had a experience with another fake American company Airry clothes material disgusting sizes these people don't understand sending something completely different to what a person orders
These company s need not to trade as they don't know what is honesty
Big crooks criminals liers scroungers criminals don't refund .
Don't trade or open a company if you don't have values or understand what a customer wants because pictures are deceiving this has put me off buying clothes online is better to buy from a store at least you can feel the material and know what you buying bring back our high street stores

March 28, 2021
Unprompted review
Rated 1 out of 5 stars

Shower curtain fabric

The fabric these clothes are made of is similar to a cheap shower curtain, it’s like plastic. I gave up on a refund and dresses were not cheap. Nothing like photo, do not buy.

March 25, 2021
Unprompted review
Rated 1 out of 5 stars

I bought a dress

I bought a dress. It doesn’t fit at all. The material and the size doesn’t match the description and try to send a request to exchange several times but the captcha is coming up invalid and everything looks like is invalid including their email as well and I am unable to reach out to their customer service.

March 25, 2021
Unprompted review
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Rated 2 out of 5 stars

If you want these items quickly do not…

If you want these items quickly do not order from Berrylook. The company is based in China and took upto a month to arrive. Some of the clothes I ordered were ok but others were of poor quality and not as described or pictured.

March 21, 2021
Unprompted review
Rated 1 out of 5 stars

Does anyone know the return address for…

Does anyone know the return address for all these absolutely badly made products. I have been given this but each time i get an email back there is no audit trail.:
i have been told to send the products back as follows
Good day,
Thank you for contacting us and we're sorry for this kind of inconvenience.

For your order: E2031520

Here is the return address :

Receiver: Liu Rongfeng
Address: Gate 2, Zhongtang Warehouse, Sanhe Logistics Park, Chajiao Avenue, Zhongtang Town
City: Dongguan
State:Guangdong
Country: China
Zip Code: 523000
Phone number: 13713088707

Please do not forget to send us the return receipt and the tracking number after you returned the parcel.
We need that details in order to track your return parcel and to verify if we can apply for a refund or not.

Looking forward to your response. Thank you!

Have a great day!
Has anyone done this and it has worked or is it a scam to get back everything?

Is there an English address?

March 13, 2021
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company, sent me during COVID to Israel and when I asked them to ship it to Spain because I was already back home, the charge me re shopping costs. And then told me I need to pay 43$ More! Unbelievable!!!!! Awful experience! No customer service only money taking. I will never buy from them and consider suing them!

March 3, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a coat

I ordered a coat, light blue color, what they delivered is black color and where the buttons are not the same with the picture. I want to return it and send me the right color i ordered.

March 1, 2021
Unprompted review
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Rated 1 out of 5 stars

I bought two coats from Berrylook they…

I bought two coats from Berrylook they didnt fit I sent them back first week in January and still have not received a refund.
Tried contacting them but had no response. Think before you buy from this company 🤒 should have read the reviews first.

March 1, 2021
Unprompted review
Rated 1 out of 5 stars

Cancelled my order on Feb 24

Cancelled my order on Feb 24, 2021 after hearing many reviews that this place is not worth it. It is overseas n might be a SCAM after placing my order on Feb 23, 2021. Ask for a refund n trying to contact them n even messaging them, BUT can not get through. Oh well, live n learn. STAY AWAY!!

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing experience

This place..!OMG I'm loving this place.This place have dresses for every event!!And all the dresses has resonable price and there products are amazing and there quality is superb.I highly recommend this place to all of you.You guys must have a look to this store.I'm very sure that you guys gonna be so satisfy.

February 27, 2021
Unprompted review
Berrylook logo

Reply from Berrylook

Dear Honey Singh
Thank you for your purchase and taking the time to write a feedback with berrylook on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!
Thank you for your purchase and taking the time to write a feedback with berrylook on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!

Rated 1 out of 5 stars

Poor quality

I have eventually received the two further items to complete my January order. The fist item is 51 bust but the correct item. The two items that arrived today bear no resemblance to the coats ordered. Both are too small both double breasted with very narrow sleeves one in green one in brown. My order was for a purple slip on coat with no fastenings at all. The other which was supposed to be blue and no fastenings this also came with a belt. I have never been sold such extremely poor quality badly made before and shall certainly never use this site again

February 26, 2021
Unprompted review
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Rated 2 out of 5 stars

Incorrect item recieved and no reply

I had purchased a long navy coat in early Jan 2021, after a month of waiting for the item I had received the incorrect item. I had gotten a medium white coat. I have contacted Berrylook twice and they have asked twice to send evidence of the incorrect items which I did successfully and haven't been spoken to since.

February 25, 2021
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. I would not advise anyone to have any dealings with them whatsoever.
Quality of clothes, very poor and not as advertised, sizes are ridiculously small and as if this is not enough, there is no return address. The package has stickers not written in English- ridiculous.
Be warned , save your hard earned money, do not buy anything from them even if it costs a penny!!!!!

February 23, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered clothes lasy year!!!

I ordered clothes lasy year, just as pandemic started, order took 8 weeks to arrive, which I understood could be the case, and with pandemic I was not in to much of a hurry as the order was a gift for my two daughters .. OMG! What a joke! Never have seen such RUBBISH Clothes in all my life! I got an uneasy feeling when didn't see a " Returns slip" in with the clothes.. that is almost a year ago and to this day am still trying to get my money back.. it's just awful that these low life can operate what looks like a "genuine" clothes site, and fooling people with pictures of clothes that look nice, and reasonably priced...!! ITS ALL A SCAM! Clothes are absolute GARBAGE, as is the Company! Please do not but anything from this disgusting site..you'll only end up with pile of rubbish, and they have your Money!! The Virus that is circulating in the world is clean compared to these SCAMMERS!!

February 22, 2021
Unprompted review
Rated 1 out of 5 stars

Placed order and money taken out of…

Placed order and money taken out of bank 2/2/21 had no confirmation email nor received any goods, tried contacting them via their site couldn’t get past validation code tried sending email that they said to use on their site but whey hey states invalid email address what a farce.

February 20, 2021
Unprompted review
Berrylook logo

Reply from Berrylook

Dear Tracey King,
Sorry we could not locate any order under your existing email address. Please send me ONE of the following info, i will check the order status for you.
1. Order number:
2. Transaction ID:
3. Email address:
4. Receiver name:
Your earliest reply would be highly appreciated

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Rated 1 out of 5 stars

Pity I had to give 1 star.....This so…

Pity I had to give 1 star.....This so called company should be closed down. They are a corrupt and scamming, stealing from customs by NOT giving full refunds and sending rubbish items. They sent me the incorrect size shoes and they still owe me,£25, that was in October 2020, I'm still waiting....
DONT EVER BUY FROM BERRYLOOK

February 19, 2021
Unprompted review
Berrylook logo

Reply from Berrylook

Dear Victoria
Sorry we could not locate any order under your existing email address. Please send me ONE of the following info, we will check the order for you.
1. Order number:
2. Transaction ID:
3. Email address:
4. Receiver name:
Your earliest reply would be highly appreciated

Rated 1 out of 5 stars

Beware: I was impressed with Berrylook after…

I was impressed with Berrylook after reading reviews before I purchased several articles of clothing from Berrylook's site. Sometime later, I received the articles. I was shocked by the poor quality of both, material and workmanship. Each article was an imitation of the pictures, but nothing more. For instance, pleats would be sewn on the outside - where the picture indicated, but no concern for hiding the stitching. Buttons were a tangled mess. Material, thin and cheap. I disputed the purchase through PayPal. A day later, I received an email from Berrylook to close the dispute so they could refund my account. I was then told by PayPal if I closed the dispute I could not reopen another case. I informed Berrylook I would not close the dispute. After that, Berrybook offered a partial refund - which I declined due to information I was receiving from Berrylook, contradicting issues regarding the purchase. PayPal awarded my account a full refund. Beware of this site. From my experience, you will be disappointed in the purchase, and from what I've read regarding other complaints, can only hope the outcome ends in your favor. For additional information read reviews for the company that receives payment for Berrylook: ORDERPLUS INTERNATIONAL LIMITED.

February 16, 2021
Unprompted review

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