After having moved into a new shop, changing to an LLC and all the chaos that involves, getting much-needed equipment to service vehicles was next to nonexistent. Best Buy Equipment worked with me to... See more
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Review summary
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We have purchased several items from Best Buy Auto Equip for our shops and Cosmo has always taken care of us. Always easy going and knowledgeable making sure I get the equipment that fits my needs.
Customer service was excellent! Representative directed me to a better prouduct they sold for my needs. Very friendly service and listened to my needs to match me up with the correct product I needed.... See more
Great customer service! Price was best I found anywhere, in fact I thought at first it was a scam, but after talking to a representative that I could easily understand I was no longer concerned!
Company details
- #20 of 89 best companies in Car Accessories Store
Written by the company
Best Buy Automotive Equipment has been in business since 1987 years with over 80 years of combined staff experience. Offering expert advice, great prices, quick financing, product delivery and installation, we make it easy to equip your shop the exact way you want it!
Best Buy Automotive Equipment is a Professional Auto Equipment Company
Written by the company
- Our Goal Has Always Been to Sell Quality Products at Competitive Prices
- Best Buy Automotive Equipment is one of the largest automotive repair equipment dealers in the U.S. We stock thousands of items at our warehouses It is the volume of business we do that allows us to bring you both the best prices and quality products. Best Buy Automotive Equipment's #1 concern is taking care of you the customer. We are fully staffed with a technical support team to assist you with any questions or service related issues you have and if we don't know the answer we'll find it for you. Our warehouses have Show rooms for you to check out our equipment as well as fully stocked parts rooms for service after the sell.
Contact info
42660 Rio Nedo Rd, 92590, Temecula, United States
- 855-275-5141
- info@bestbuyautoequipment.com
- www.bestbuyautoequipment.com
4.7
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Call one number speak to sales rep then…
Call one number speak to sales rep then when you get the quote it comes from another person and that person becomes point of contact. Goes from local sales rep to out of state sales rep.
March 20, 2026
Reply from Best Buy Automotive Equipment
Thank you for your feedback and for choosing us. We’re sorry for any confusion during the process.
To clarify, our sales team works together to support customers throughout the order process, so it is normal for more than one team member to assist with quoting, follow-up, and coordination. In some cases, customers may also hear from a local installer regarding installation arrangements, but that is separate from the sales side of the order. In your case, the sales communication came from members of our team in California, while installation may have involved a local contact, which may have caused some confusion.
Our goal is always to make the process as smooth and helpful as possible, and we appreciate you pointing out where the experience may have felt unclear. If there is anything further we can do to assist, please feel free to reach out to our team directly.
Thank you again for your business.
Expect help in what I was needing and…
Expect help in what I was needing and friendly staff.
March 18, 2026
The ordering was easy and seamless!
The ordering was easy and seamless!
Cosmo was very helpful!!
March 19, 2026
Jacob did a great job answering all of…
Jacob did a great job answering all of my questions. The fright terminal delivery location is close to my home and easy to access.
March 17, 2026
Jacob was very helpful
Jacob was very helpful. He answered my questions and filled my order.
March 16, 2026
Very helpful knowledgeable and helpful…
Very helpful knowledgeable and helpful assistance. Very timely responses.
March 16, 2026
Everybody's been super helpful and I've…
Everybody's been super helpful and I've been appreciative of them always searching for the proper product and pricing for me.
March 16, 2026
Easy to order plus when I had a…
Easy to order plus when I had a question they answered it right away.
March 16, 2026
Was a very simple and easy experience…
Was a very simple and easy experience ordering from the company for the first time. Cosmo was excellent on the phone! Thank you!
March 12, 2026
Very easy to deal with
March 11, 2026
Cosmo was extremely knowledgeable and…
Cosmo was extremely knowledgeable and took the time to discuss the pros and cons of the different options that you sell. I ended up upgrading to another brand and glad I did. And he is very responsive to emails too. I ended up purchasing from you over the competition due to Cosmo!
March 10, 2026
Jacob had been responsive and stayed on…
Jacob had been responsive and stayed on top of answering questions and getting things done.
March 10, 2026
Easy quote and purchase process
Easy quote and purchase process. Good price, friendly associates.
March 10, 2026
Cosmo was very noligable and helpful…
Cosmo was very noligable and helpful with answering all my questions and concerns. Ordering process was simple and fast.
March 9, 2026
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