Best Egg Reviews 

12,489
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,728 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and easy service, highlighting the smooth online process and quick funding. Many people appreciate the professional and knowledgeable customer service representatives who make the experience stress-free and efficient. The user-friendly interface and various convenient payment options are frequently mentioned as key benefits, helping consumers manage debt and improve their credit scores. However, some customers also noted issues with payment application, where funds were not applied to the principal, and others experienced problems with payment processing and receiving funds after approval.

What people talk about most

Payment

People report positive experiences with payment, highlighting the quick and simple application process, with... See more

Service

Customers consistently report positive experiences with the service, highlighting its speed and efficiency.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the fast, easy, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I want to thank Best Egg for the fast and excellent service. The process was simple, professional, and much quicker than I expected. Because of this loan, I was able to catch up on some important bill... See more

Company replied

Rated 5 out of 5 stars

I’ve taken out a loan a few years ago and Best Egg made it really easy online. When I needed one again recently for medical expenses, I tried with another service that just made it so stressful and co... See more

Company replied

Rated 5 out of 5 stars

The entire process went extremely well. Customer service representative was very nice and knowledgeable, from start to finish was less than 36 hours. FAST and had everything down to a science. You... See more

Company replied

Rated 5 out of 5 stars

Prior to reaching out to Best Egg for assistance with my loan, I had several applications with other lenders. Most of them quoted me outrageous interest rates that I would have never agreed to take fr... See more

Company replied


Company details

  1. #94 of 251 best companies in Non-Bank Financial Service
  2. #83 of 201 best companies in Financial Consultant

Written by the company

Best Egg provides flexible solutions to help people confidently navigate their everyday financial lives. Best Egg supports customers through a growing suite of personal loans, credit card, flexible rent, and financial health tools. Leveraging real-time customer insights, Best Egg gives more people access to the resources they need to be money confident.

Best Egg Personal Loans

Written by the company

Consolidate debt at rates that are often lower than credit card rates.
A simple online application process allows you to apply today within minutes. You could have funds deposited into your account within 2 business days!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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Asks customers to review

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4.7

All reviews

(12,489)

1,638 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The ease of working with Best Egg can…

The ease of working with Best Egg can not go without mentioning. They are upfront and very helpful on the phone and there app is very user friendly. They have been an amazing partner in helping me reach my financial goals and I highly recommend there services.

June 30, 2026
Unprompted review
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Reply from Best Egg

We’re happy to hear that you feel this way!

Rated 5 out of 5 stars

Great application experience!

The application was through and easy to navigate. My approval was quick and the money was deposited quickly.
Customer service was professional, yet friendly. I did not encounter any issues with their application process.

April 8, 2026
Unprompted review
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Reply from Best Egg

We're thrilled to know that your experience with Best Egg has been great so far!

Rated 5 out of 5 stars

Great customer service they explained…

Great customer service they explained everything about the loan so I was not left in the dark about anything thanks so much for everything

June 29, 2026
Best Egg logo

Reply from Best Egg

We’re happy to hear that you feel this way!

Rated 5 out of 5 stars

Great experience funding was fast i…

Great experience funding was fast i have been dealing with best egg several years great place for a loan

June 30, 2026
Unprompted review
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Reply from Best Egg

Fast is what we like to hear! Thanks for sharing your feedback with us!

Rated 5 out of 5 stars

Good experience

Good experience. They will tell you right away if you're approved or not. And if you're approved, the funds will come within 2-5 days.

June 22, 2026
Unprompted review
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Reply from Best Egg

We’re happy to hear that you feel this way!

Rated 5 out of 5 stars

Best egg has been great to deal with…

Best egg has been great to deal with over the past few years. Easy application, fast approval and funding. Afterwards payments are on autopilot.
Great Company to deal with.

June 30, 2026
Unprompted review
Best Egg logo

Reply from Best Egg

Fast is what we like to hear! Thanks for sharing your feedback with us!

Rated 5 out of 5 stars

I'm a very satisfied customer

I am very pleased that I received notification to receive a lower interest rate for my existing loan n which new interest rate is 3% less than original. The ease to apply online and how easy it is to read and understand term, is so convenient.

June 30, 2026
Unprompted review
Best Egg logo

Reply from Best Egg

We’re thrilled to know that you’re satisfied!

Rated 5 out of 5 stars

BestLoan on line

Fast, easy and fast access to your money. Love best egg.

June 8, 2026
Unprompted review
Best Egg logo

Reply from Best Egg

That's great to hear that everything has gone well so far!

Rated 4 out of 5 stars

Fast!!

Fast!!! Got it works few days.

June 29, 2026
Best Egg logo

Reply from Best Egg

We’re thrilled to know that you’re satisfied!

Rated 5 out of 5 stars

Jaime was incredible

Jaime was incredible. She was able to answer all my questions. The process was fast and easy. I love her customer service energy

June 30, 2026
Unprompted review
Best Egg logo

Reply from Best Egg

We’re so pleased to hear you had such a great experience with our agent! We have shared your feedback with our agent and management. Thank you for sharing.

Rated 5 out of 5 stars

I applied for a loan not knowing that…

I applied for a loan not knowing that Best Egg would be so easy and quick to reply. I was treated with courteous and professional service. I couldn't be any happier than my experience with Best Egg!

June 26, 2026
Unprompted review
Best Egg logo

Reply from Best Egg

We're thrilled to know that your experience with Best Egg has been great so far!

Rated 1 out of 5 stars

PREDATORY LENDER BEWARE!!

My first loan went smoothly OR I never paid attention to how they were applying my payments. When I logged in it reflected I was past due 138.74. In spite of paying the full monthly premium NOTHING was applied to the principle. I will never use or recommend this lender!!

June 26, 2026
Unprompted review
Best Egg logo

Reply from Best Egg

We hear your concerns and are here to help. Please feel free to call us at 855-282-6353 if you’d like to discuss further.

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